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- Address:8333 Pines Blvd, Pembroke Pines, FL 33024
- Phone:(954) 437-2468
- Website:https://www.24hourfitness.com/Website/Club/00623
- Rating:3.1
- Hours: 24 hours
24 Hour Fitness
Reviews
Rated 3.1/5 based on 27 customer reviews.
Bobby Garza
November 10, 2019 07:13
Good equipment and weight to member ratio. Basketball gym is not usually packed (only a one down wait). Very friendly staff.
mastərˌmīnd
June 13, 2019 14:13
Gym was a Gym. The receptionist had no clue about membership. Not a single dumbell, or plate was racked the day I came. Equipment was very dated. Not impressed with the "nicer" gym in the area.
Justin Cash
September 24, 2018 13:09
Probably the dirtiest 24hr on the East Coast. This gym has been going thru an identity crisis for years after some of their greatest employees transferred out. The gym is never organized, not even before 7am will you find an organized rack of dumbells or plates. The odor of the men's bathroom comes seeping out into the free weight section. The price to be here does not equate to the standard it should be at. Tomorrow I will be cancelling my membership.
Olivia Belardo
September 8, 2018 09:25
From the Beginning to when you leave. Its so nice and clean and everyone is always helpful. Love this Gym..
Shop twentytwo
August 13, 2018 16:56
VERY DISPLEASED with the "service" I've received today! I am from the state of Georgia and currently moved to Florida. Thought it was an awesome idea to head to the gym with my sister on her buddy pass. Lori who was very polite told me to wait on her manager so that he can activate the pass. Now, I know normally this is a process because some gyms would like to show and tell first time visitors about their gym, deals, and what they have to offer. However, I've never received any of that information. After minutes of waiting I decided to make a brief call, soon as I called the person on my phone John ("Manager") approached me. As he was walking towards me I took the phone out of my ear and placed it on the table. John then told me to GET OFF MY PHONE me, looking confused, I just immediately grabbed my phone clicked the end button and tucked it away. He proceeded to ask me what made me want to come to this gym and what can they do for me. I explained to him my situation and told him I'm not interested in signing up today and I would just love to use your gym since I am not from this town or state. I will be joining my sister who had given me a gym access pass. He wrote down what I said and told me he would be revoking my 3- day pass to 1 day access since "I am not from the area, wasn't interested in joining, and only tagging along with my sister. " I asked him to please explain to me how he can do such a thing when my pass is a 3 day access . He started to get loud that his workers started to walk away from their desk to see what the commotion was about. I felt uncomfortable and wanted to run out due to the humiliation I went through. I asked if he can please print out my now 1 day pass so that I can have someone else to look at it and he refused. He asked me to get up and go work out. I asked for my ID card and pass back and he said I didn't need the pass back which was bogus. I asked to at least make a copy of my pass he then gave it back and told me that I can keep my 3 day pass and usually he extends the family pass for 7 days but will not do so since I am being difficult. I've never experienced anything like this and would like everyone to know the service I've received at PEMBROKE PINES 24 hour fitness gym!
A Google User
August 13, 2018 16:56
VERY DISPLEASED with the "service" I've received today! I am from the state of Georgia and currently moved to Florida. Thought it was an awesome idea to head to the gym with my sister on her buddy pass. Lori who was very polite told me to wait on her manager so that he can activate the pass. Now, I know normally this is a process because some gyms would like to show and tell first time visitors about their gym, deals, and what they have to offer. However, I've never received any of that information. After minutes of waiting I decided to make a brief call, soon as I called the person on my phone John ("Manager") approached me. As he was walking towards me I took the phone out of my ear and placed it on the table. John then told me to GET OFF MY PHONE me, looking confused, I just immediately grabbed my phone clicked the end button and tucked it away. He proceeded to ask me what made me want to come to this gym and what can they do for me. I explained to him my situation and told him I'm not interested in signing up today and I would just love to use your gym since I am not from this town or state. I will be joining my sister who had given me a gym access pass. He wrote down what I said and told me he would be revoking my 3- day pass to 1 day access since "I am not from the area, wasn't interested in joining, and only tagging along with my sister. " I asked him to please explain to me how he can do such a thing when my pass is a 3 day access . He started to get loud that his workers started to walk away from their desk to see what the commotion was about. I felt uncomfortable and wanted to run out due to the humiliation I went through. I asked if he can please print out my now 1 day pass so that I can have someone else to look at it and he refused. He asked me to get up and go work out. I asked for my ID card and pass back and he said I didn't need the pass back which was bogus. I asked to at least make a copy of my pass he then gave it back and told me that I can keep my 3 day pass and usually he extends the family pass for 7 days but will not do so since I am being difficult. I've never experienced anything like this and would like everyone to know the service I've received at PEMBROKE PINES 24 hour fitness gym!
A Google User
July 10, 2018 12:56
24 hrs 7 days a week to get healthy I'm just starting out trying to get in better shape before my 70th
N Holly
July 10, 2018 12:56
24 hrs 7 days a week to get healthy I'm just starting out trying to get in better shape before my 70th
Linda Suarez
July 8, 2018 18:55
Very nice staff and the ladies at the front desk are awesome. The classes are great especially Barre with Ashley and Body Pump. Bathrooms are cleaner now. Great place to get a good workout.
A Google User
July 8, 2018 18:55
Very nice staff and the ladies at the front desk are awesome. The classes are great especially Barre with Ashley and Body Pump. Bathrooms are cleaner now. Great place to get a good workout.
Gaurav Aggarwal
July 2, 2018 13:40
The gym's facilities were a bit much for us and it was a bit expensive, but the staff was super friendly and they helped out with everything. The facilities are clean and excellent! Great experience here!
A Google User
July 2, 2018 13:40
The gym's facilities were a bit much for us and it was a bit expensive, but the staff was super friendly and they helped out with everything. The facilities are clean and excellent! Great experience here!
Rennatha Bento
June 26, 2018 17:32
Great place to work out. A variety of equipment and free classes. friendly. staff. Swimming pool, steam room, Jacuzzi /
Lamor Ferguson
May 5, 2018 15:44
This is the absolute most disgusting gym i have ever been to. In the rest room there is toilet water all over the floor because the the water pressure of each flush is so strong, it splashes toilet water onto the floor. Also, instead of having an employee return weights to where they should be, they have three and four employees at the front desk when only one person seems to to be more than enough if someone is to require any assistance. I am becoming more and more disappointed with 24 hour fitness. I habe been to several locations over the course of the past three months because i just moved back from California. Once my contract is over i highly doubt I'll be continuing my membership. For what we pay, i expect MUCH more.
fjm1235
April 30, 2018 09:35
I worked out at 24 Fitness for about 8 years. Initially I went to the gym in Miramar which is awesome, and then later because I moved I started working out at this location in Pembroke Pines. It's an older location then the Miramar location and management doesn't seem to be as on the job as out in Miramar. It's a smaller gym so it gets really packed especially during crunch time from about 5 to 8 p.m. the ab machines they have are older and definitely in need of replacement and the gym could be cleaner. I will say this about 24 Hour Fitness most of the equipment works most of the time. We moved to LA Fitness about 8 months ago to see if there was any difference, besides the LA Fitness Hollywood location is only 10 minutes from my home very very convenient as I work out 5 to 6 days a week. 24-Hour Fitness overall is much much better than LA Fitness, at least the Hollywood location. At LA Fitness Hollywood is very clear that there is no equipment maintenance program unless a member reports broken equipment. And even then it seems like it takes months to get equipment fixed. Also well 24 Hour Fitness wasn't perfect, LA Fitness Hollywood is a mess. Nobody reracks there weights and staff does nothing about it. Weights are strewn all over the club, you have to search everywhere to find dumbbells most of the time. I regret making the move, but LA Fitness Hollywood saves me much time and driving back and forth. Wish there was a newer gym Closer by that was actually run professionally. Seems both of these chains are slacking. I have been to many gyms in the 20-plus years I have been working out, so I've seen a thing or two.
One last note on this very long post, what blew me away at 24 Hour Fitness Pembroke Pines after being a member for so long, is that when we went to cancel our membership, the manager never even asked why. You think they have the wrong person there? LOL!
Ismael Sanchez
April 11, 2018 09:13
for what you pay and what you see online of the FAMOUS 24 Hr Fitness brand and this location has much work to get done, They Lack the proper lighting and all equipment are out of date the mes bathroom are a nightmare, the Abdominal machines are all worn down and dosent look any plans to upgrade the equipment. This is why people are going to LA Fitness/CRUNCH/YOU FIT. Very sad to take my business to another place.
Melissa Arbelaez
February 17, 2018 20:30
I was very disappointed with this gym. My friend brought me in as a guest and as soon as I got to the desk, the Manager walked over and started selling me the membership. I politely told him that I wasn't looking to become a member and it was my first time at a 24 hour gym. He kept insisting and took up too much time talking about prices and deals. I got pretty annoyed with that.
The girl's locker room was disgusting. You could tell that no one had cleaned it in a few days. Toilet paper was missing from 3 stalls and the floors smelled like urine. The weights were all unorganized. The floor was so dusty and dirty. The people there didn't care about gym etiquette. The only good thing about it, which is why I gave it 2 stars, is the treadmill section. They put in new running equipment and it was great.
I will not be going back there.
Manchurian Scilly
February 8, 2018 08:31
It's a great place but a lot of the equipment is getting old and they allow Jerks with duffle bags in there and they take all of the equipment like the handles from the cable fly area and the lazy ass members have dumbbells strewn all around the place because they are dumbbells. Then there's the idiots that slam weights all over the place and screaming out like some kind of hideous gay getting his first enema
Ernesto Merlo
January 24, 2018 16:43
Bad costumer service. Management is a joke and only cares about your wallet. Got a 30day pass from a survey and tried to use it. The kid from the desk put in a 3day pass instead, and now I cant use the 30 day pass for my friend. The manager asking if my friend was gonna sign up or not, aparently that will change how he feels about my problem, basically a bunch of gold diggers who dont care about members. Cancelled my membership on the spot. Will for sure be transferring to L.A. Fitness.
Matilda Porter
January 6, 2018 18:37
Big gym with lots of equipment. Always parking and spots are large so. You don't need to worry about people opening their doors on your car or rubbing up against your car. Can be hard to find free weights under 25lbs but usually staff can help. Classes are great. Pump class is the first class that has really challenged me and I certainly felt it the next day. Wish there were actual change rooms to change in, instead of hovering over a toilet as I'm not one to change in front of others but it's not a big deal. Would recommend this gym to friends.
A Google User
January 6, 2018 18:37
Big gym with lots of equipment. Always parking and spots are large so. You don't need to worry about people opening their doors on your car or rubbing up against your car. Can be hard to find free weights under 25lbs but usually staff can help. Classes are great. Pump class is the first class that has really challenged me and I certainly felt it the next day. Wish there were actual change rooms to change in, instead of hovering over a toilet as I'm not one to change in front of others but it's not a big deal. Would recommend this gym to friends.
Samone Chait
November 27, 2017 12:08
WOW. What a change. New people in charge. Finally the company changed people. No trash. Restroom clean. Not perfect yet. Best I've seen in 5 yrs.
Calvin Marshall
October 25, 2017 10:05
This is my preferred location of 24 Hour Fitness in South Florida, primarily due to size and proximity. If there were a half star, I'd give them 3.5. I wish the locker rooms were a bit cleaner, particularly the showers. I also wish the customers that come in would re- rack their weights, though that part isn't something that is the fault of 24 fitness.
liad mizra
October 25, 2017 10:05
The owner or manager of this location is a very unfortunate character.
His name is John I believe and he will go to the lowest levels possible for a dollar. They disobey corporate policies that they are supposed to abide by, such as not allowing a free three day trial as advertised online, charging $20 a day for basketball access to guests of members, etc.
Spend your money at a place where people actually understand that customer service comes first.
Reynolds Jaspertarian
October 25, 2017 10:05
The staff sucks! They have no idea what customer service means. Hell, these people must be volunteers or something, because they sure don't act like they're getting paid to be there. I mean, what's with the third degree, as soon as you walk in the door? Are all of you on the same menstrual cycle? Not only that, some of the people using the place are so gross, they make you wonder what their houses look like. Just a disgusting place all around; a pile of vulgar, obnoxious, and repulsive people packed in a gross facility.
Cephus Cruickshank
October 25, 2017 10:05
The staff is great and the workout area is always clean but unfortunately the men's locker room has a constant foul smell and the floor is caked in grime. The water in the hot tub always seems to look merky. I believe the cleaning crew at this location is way understaffed and is the reason for the poor hygienic conditions , thats why i mostly go to the 24/hr fitness center on red road since the locker room and pool area are always clean.
Alden Darbouze
January 7, 2017 15:18
I shift between this gym and the other 24 on red road, and while I honestly prefer the red road 24, this is actually a really good gym too. Plus it has a basketball court. I feel like there are fewer and older machines here but the ones that they have there are a lot of. Like I don't really have to stress for a bench or a squat rack. And it's closer to my house so it's convenient too. I can live with it