Ryan
March 13, 2018 04:46
Good gym, shady business tactics. It's a shame to have to say this because I really like the staff and enjoy working out there. I believe this is more of a corporate problem than anything else. They will reel you in with a good sign up promotion or "discounted" rate, which can be appreciated. But read the fine print because that's probably not how much you'll be paying in 6 months Expect them to increase your monthly rate by AT LEAST $5-10 extra a month within the first year at any point they choose, and probably again your second year. The slap in the face comes when you realize they are offering even cheaper rates and better promotions non-stop after you join, but for sign up members only, that YOU will NOT be eligible for. Consider it "Juniority" for being a loyal member over time. If you decide to cancel when they increase your membership price, you will have to pay another initiation fee and wait 2 or more months before joining again I believe to avoid additional fees. So you really won't be able to take advantage of any current promos, and they will then increase your price again, as before. Crunch recently closed the Alton location so now all of those members have migrated to Washington, so expect it to be a bit busier. They have rightly removed the extra cost for going to both gyms and props for expanding the size of the washington location, however it would be nice if they expanded the hours to match the Alton location as this was a big selling point with my schedule. Other than dodgy marketing and business model, the gym equipment is pretty solid and well maintained, which is appreciated. I will change this review to 5 stars and update this review if they offer to reduce my monthly dues back to promotional or at least current promotional prices as offered in incentive for me to join before I signed the papers. I actually recruited some people to join here when I first started without for any discounts, so I feel that's the least I deserve. I still haven't decided whether to keep paying the higher rate or switch gyms as result. Hopefully the owner takes the time to read honest reviews like this and reaches out in response to this review or offers to work with me on renegotiating a more fair price given the circumstances, as the Alton location and hours were a big positive and selling point for me when I joined and I have been a loyal member for a very long time now. I have a lot of positive things to say about this place as well, but unfortunately cost is the most important factor for most people, including myself.