| Tue | 05:00 am -10:00 pm |
| Wed | 05:00 am -10:00 pm |
| Thu | 05:00 am -10:00 pm |
| Fri | 05:00 am -09:00 pm |
| Sat | 07:00 am -06:00 pm |
| Sun | 07:00 am -06:00 pm |
What a GREAT facility!! I've never been to a YMCA that has such a personable staff and super clean restrooms/showers and gym. I never have to wait to check it, ever! The parking is plentiful and there is even a small restaurant inside the front door. I recommend this Y highly. You won't be disappointed.
Come to Jacksonville every two months to visit my mom. The YMCA, even before I became a member again, always allowed me to work out and treated me well. This location has everything and very friendly staff. Great organization!!!!
I love this Y. The staff is so friendly and helpful. I go in early in the morning and Ms. Loretta and Ms. Sharon greet everyone with smile. They have many standout employees that really go above and beyond. I am thankful for this Y. It does so much for me and our community.
They have a very nice basketball court. But the time is very limited for actual playing the basketball. Always reserved for something else. Can they separate the court and let us playing the basketball? I understand it is a nonprofit organization. But the price is keep going up.
The Brooks Family YMCA is always very dirty. From the equipment to the locker rooms, I unfortunately find it the most unkempt wellness facility I've been a member of. It doesn't seem like there is nearly enough staff members keeping the place clean and in order. The "cleaning" crew appears to be a family working out of an unmarked mini-van parked that parks in front of the building. A cleaner environment and better equipment could make this a 5 star location.
The southern lady answering the phone named Ms Loretta (I believe ) was very rude and unprofessional. She was screaming at me to hold on. She cut me off when I was asking questions about the thearpy pool hours. She offered an excuse instead of an apology when I asked why she screamed at me. Her excuse was that she's really busy. When is it ever acceptable to scream at customers?! She also said they do not have managers at the YMCA?! This lady has no manners. She needs to be retrained.
One of the best YMCAs are there ever been to. They take a personal interest in you they have personal trainers that will work with you they have two floors they have so many different classes yoga Zumba, bicycling they have two pools an Olympic swimming pool where you can do laps and then regular pool it's kind of on the warm side supposed to help you with your joints and your muscles, have a hot tub. Off Centurion Parkway ..you need to least go try it... It's fantastic
Awesome place, we're Silver Sneakers members, so many healthy activities, such a clean, we'll kept surroundings, helpful, friendly staff.
Awesome place, we're Silver Sneakers members, so many healthy activities, such a clean, we'll kept surroundings, helpful, friendly staff.
One of the best facilities ice been to! They offer different exercise classes, you can get personal training, and some days there are some really intense but friendly pick- up basketball games in the gym. They also hand a amazing yoga class they offer. Only thing is sometimes it should be held I the basketball gym, because it's beginning to behind popular, and the room it's in is bigger, just not Big enough sometimes.
-#Ac3
One of the best facilities ice been to! They offer different exercise classes, you can get personal training, and some days there are some really intense but friendly pick- up basketball games in the gym. They also hand a amazing yoga class they offer. Only thing is sometimes it should be held I the basketball gym, because it's beginning to behind popular, and the room it's in is bigger, just not Big enough sometimes.
-#Ac3
The best gym I've ever belonged to. The group classes are great for every skill level, every body type, age group, I love it and have been going for the last 10 years!
The best gym I've ever belonged to. The group classes are great for every skill level, every body type, age group, I love it and have been going for the last 10 years!
Full amenities, great staff, veterans discount
We went to the Sports Rehad Center because my son pulled a hamstring at practice and the therapist happens to be a part of this facility so he met us there for a consult. The smell of Subway makes you exercise more so you can possibly have a sub afterwards. I didn't go further than that but the rehab center therapist gives you great info on your injury and the best advice.
We went to the Sports Rehad Center because my son pulled a hamstring at practice and the therapist happens to be a part of this facility so he met us there for a consult. The smell of Subway makes you exercise more so you can possibly have a sub afterwards. I didn't go further than that but the rehab center therapist gives you great info on your injury and the best advice.
I really wanted to like this gym but there are so many issues. Childcare workers are not friendly, the swimming pool/ therapy pool hours do not work well if you want to swim in the mornings because water exercise classes take over. Overall it feels dirty. The therapy pool has been way to warm this summer. The pools also MUST close anytime it's raining outside because apparently there is metal in the ceilings there. There's also a very unfriendly water exercise instructor. I believe she's a life guard as well. She's middle aged and has wavy brown short hair. She goes out of her way to try to make me and my toddler feel unwelcome at the swimming pool. I can not count the number of times she has tried to tell me we can't swim laps even though the lap lane is open! It was a waste of money and I will be cancelling soon.
I really wanted to like this gym but there are so many issues. Childcare workers are not friendly, the swimming pool/ therapy pool hours do not work well if you want to swim in the mornings because water exercise classes take over. Overall it feels dirty. The therapy pool has been way to warm this summer. The pools also MUST close anytime it's raining outside because apparently there is metal in the ceilings there. There's also a very unfriendly water exercise instructor. I believe she's a life guard as well. She's middle aged and has wavy brown short hair. She goes out of her way to try to make me and my toddler feel unwelcomed at the swimming pool. I can not count the number of times she has tried to tell me we can't swim laps even though the lap lane is open! It was a waste of money and I will be cancelling soon.
My father goes for a Parkinson's exercise group. It has been fabulous for him. Thank You!
It's a friendly inviting professional Family Place! It offers variety cleanliness and class.
Great rehab pool and another big pool for laps. They have a sauna, showers, jacuzzi, and a decent gym. They have good ambience in the gym too.
Have had a great time participating in different corporate events with the YMCA. Great people and a lot of fun!
The childcare here is wonderful. The staff goes above and beyond to make you feel comfortable and that they have everything under control. There's an outdoor playground and a separate room for infants. The pool is nice and clean and the staff is great. My only complaint is that the pool area isn't bigger. It's large but I come from a Y that had an entire indoor kids playground pool lol. The workout facility is nice with update equipment and everyone generally cleans up after themselves. The basketball court is great and the pickup games look pretty competitive. Great place. Another downfall is the unheksthy subway attached to it's side. Not exactly what I expected given the antiobiotics in the meat and the bread but it's better than a McDonald's. The yoga studio and other classrooms are superb.
I attend my Silver Sneakers class here. A large facility with a friendly staff and many amenities. There is also a subway sandwich shop on the premises.
I really like this place. Workers are fast and friendly. Parking and driving is under construction.
Great facility. Very family friendly. Something for everyone.
Love this place! Just wish it stayed open later. I love how clean they keep the bathroom areas. Definitely a great gym for the whole family.
Worst customer service ever.
First, they change business hours without notifying gym members; the past two times I've been they've been closed when they advertise open. Apparently you're supposed to check their website and read the tiny text at the top? Ever heard of a mass text or email, the way any modern business would handle unexpected closure?
Second, they mens sauna has a 50/50 chance of being on and even when it is on its maximum temperature is 130 F. I as well as many other members have mentioned the issues with the sauna and been told many times that they would be fixed yet it still is a problem.
The staff and management seem to be really comfortable doing the bare minimum and are happy to ride out the clock just to get their paycheck.
This place feels modern. Has a lot of extras for the price. Temporary lockers to store your stuff in while working out and no extra charge. Pool, hot tub, and sauna.
Great facilities and looks more like a private gym than a YMCA. But it can be very busy at certain times
Per email update to members:
For your convenience, the Brooks Family YMCA will stay open until MIDNIGHT on Tuesdays beginning Tuesday, May 9! The therapy pool will remain open until 10:00pm and the lap pool will remain open until 10:45pm. We also invite you to get in the game during Open Gym or join us for our X-Factor Group Exercise class at 10:00pm. Tell your friends! We look forward to seeing you soon!
Great gym, cardio equipment should be fixed and tuned up more often. Otherwise, clean and friendly place.
There's plenty of equipment, many free classes to enjoy such as yoga, indoor pool and basketball court along with a sauna and whirlpool.
Brooks YMCA has been a God send to me. Through the Silver Sneakers program I have full membership access to the facility, its programs, classes and staff. It is a clean, safe, well equipped facility in which to work out and learn. The staff is friendly, helpful and very knowledgeable. The programs are informative and the classes are challenging and fun.
