A Google User
August 9, 2018 20:49
I would give no stars if I could. Between being assaulted on numerous occasions by the "trainers" but when speaking with corporate and the "regional manager" Stan, I was told because it was a contract employee (whose office is located inside of this gym) and it wasn't technically a Baileys employee there was nothing they could do about the harassment. I am talking extremely inappropriate, unprofessional remarks on my body, my childhood, and things of that nature...
I said fine and quit going to the gym so I wouldn't be subjected to that and just let them charge my card each month. About a year has passed since then, I've paid close to $500 and not used it ever since last year when this happened. Totally fine until a year later like I said my mother has become terminally ill and I've had to relocate to North Carolina to help her as she prepares for a possible transplant. I've gotten all my affairs straightened out, except Baileys, who advised a certified letter from my financial institution indicating I have relocated is insufficient and now is asking for a letter from my job to confirm that my mother is truly sick and I have relocated. My job has been accommodating and let me work from home and I am not going to ask them for a letter, all things considered, if they can prove that my mother truly is sick and I am in NC. I could but this is so embarrassing and painful enough. I own my house and my car and the only other option they told me was to put my mother's bills into my name. Counter productive considering I'm trying to eliminate this bill and will not be putting other peoples bills into my name just for a stupid gym membership.
After trying to discuss all of the above I have not been assisted once by anyone who cares, which is fine, so I cancelled my card and they can send me to collections. I have an 800 credit score and with owning everything I need at the present time, don't really care much if it drops a few points.
Baileys, you do not foster a safe environment, especially for young hispanic women. Thanks a lot for wasting my time and money and not holding your employees accountable.