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Mon 05:00 am - 10:00 pm
Tue 05:00 am - 10:00 pm
Wed 05:00 am - 10:00 pm
Thu 05:00 am - 10:00 pm
Fri 05:00 am - 09:00 pm
Sat 07:00 am - 05:00 pm
Sun 08:00 am - 05:00 pm
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Reviews

Rated 4.4/5 based on 32 customer reviews.
March 2, 2020 10:11

The facilities are nice and most of the staff are quite friendly, however I have to give them 1 star for the extremely poor experience my wife and I had as volunteer coaches. I am a long time fan and member of the Y and I grew up playing basketball at Dupont. I have volunteered before but this last experience was not only disappointing but very upsetting. I will try to make a very long story short. I volunteered to coach an U17 bball team who had no coach just days before the season was to begin. I was given a roster of 6 kids, one of them was 13 and was in the wrong age group. The first game I had a kid foul out and had to play with 4. I reached out to the sports director who did not respond. It turned out that that person stepped down or quit. The interim sports director informed me that I could add some kids to the roster and that due to all the issues with how poorly the league was organized those kids fees would be covered. All they would have to do would be to have their parents sign waivers. Those three kids did sign waivers and I handed them to the font desk myself. For some reason over the course of the season, the interim sports director, the executive director, and the 3rd and final sports director all kept asking me about these kids and why they weren't on the original roster. I explained them the answer, told them their names for the 2nd, 3rd, and 4th times and assured them they had signed the waivers and I turned them in myself. These kids played all season long and as we enter into our semi-final playoff game my team is informed at the tip off that we will forfeit the game because we have 3 ineligible players that have not signed waivers. Not only is that untrue, here is the real Kicker, THEY STILL LET THEM PLAY THE GAME!!! They said you guys can go ahead and play but it wont count and you cant play in the championship game tomorrow! Can you believe that?! It is absolutely ridiculous how they handled the situation and down right idiotic. There were so many different ways they could have handled the situation and could have made it right. I practically begged the executive director to just at least call the other coach and see if he would even be willing to give us a rematch and he wasnt willing to do it. He also told me that this was "about the kids". The YMCA lost our waivers and not once through 5 different staff members, or 3 different sports directors did they communicate this. Not once did they ask me to have my players sign new waivers, if so I would have done it. It was quite easy in the first place! They were unwilling to admit their mistake and own up to the consequences and decided to make my guys suffer instead. "About the kids" they said. The executive director even told me "I'm probably making the wrong decision here." It was so bad that they offered my team a refund. I told them you are offering the wrong team a refund. Communicate your mistake to the other team, ask them for a rematch, and if they are unwilling then you give them a refund. But no. It's really sad. And you deserve to know. I would not put my kids in this YMCA sports program until they get things back on track. Very very sad.

February 14, 2020 20:16

Great staff, classes are fun! Bathrooms always neat & clean. Decent equipment. Love it!

February 12, 2020 19:37

I am new to the Y. However I am very impressed with the facility. They have something to offer all age groups.

December 12, 2019 09:29

Ugly Sweater Triples tennis was a success! Raided $450 for the Angel Tree

October 7, 2019 15:17

Best gym for the price and the have child care well worth it. Only negative I wish they had some steam rooms. And those few creeper dudes that follow my wife around when she is working out. yeah but what gym dosn't have those guys.

June 23, 2019 18:06

We love everything about this place, the staff, the classes, the gym, the daycare, the pool and park! Here are pictures of the park, since I can't seem to find any pictures of it elsewhere and it's a great place for the kiddos.

September 21, 2018 08:20

My grandchildren take a 1 hour p.e. class there twice a week because they are homeschooled. It is a great set up, clean and the employees are always helpful and polite.

August 3, 2018 16:53

Extremely nice facility. Very, very nice gym with plenty of space along with a well kept pool and tennis courts. Only problem is that the basketball court is much overdue for a wax. The court is very slippery and difficult to play on if you dont constantly wipe the bottom of your shoes.

August 3, 2018 16:53

Extremely nice facility. Very, very nice gym with plenty of space along with a well kept pool and tennis courts. Only problem is that the basketball court is much overdue for a wax. The court is very slippery and difficult to play on if you dont constantly wipe the bottom of your shoes.

July 23, 2018 16:51

We've been members of this Y for over 16 years and love it. However, you need more swim instructors. Having 8 school aged children in a single class does not work well especially when the classes start 10 to 15 minutes late.

July 23, 2018 16:51

We've been members of this Y for over 16 years and love it. However, you need more swim instructors. Having 8 school aged children in a single class does not work well especially when the classes start 10 to 15 minutes late.

July 22, 2018 13:13

Friendly staff, new cardio room, lap and open pool, many tennis courts. Opens early and close late. Would be nice if they reopen the sauna.

July 21, 2018 15:39

Had a great experience at the Williams family YMCA.

The reason for my visit is because I had seen a commercial on TV that said that for small children in the Jacksonville area they could come in for swimming assessment for free.

The free swimming assessment was awesome we walked in we went to the main desk we got a visitor's pass which I understand you get to per year and then they took us out to the pool they got a lifeguard and my daughter got her free swimming assessment.

Great experience and definitely recommend if you like sports.

July 21, 2018 15:39

Had a great experience at the Williams family YMCA.

The reason for my visit is because I had seen a commercial on TV that said that for small children in the Jacksonville area they could come in for swimming assessment for free.

The free swimming assessment was awesome we walked in we went to the main desk we got a visitor's pass which I understand you get to per year and then they took us out to the pool they got a lifeguard and my daughter got her free swimming assessment.

Great experience and definitely recommend if you like sports.

July 20, 2018 19:42

Smiling faces & cup of coffee, yay! Nice gym where Pickleball or kiddies are there doing great things. Michael/Baptist Health has the greatest most informative classes! The workout equipment overlooks the tennis courts, trees & pool. The facility is old but nice. This place is friendly, safe, informative, family atmosphere! 10 star staff & people!

July 20, 2018 19:42

Smiling faces & cup of coffee, yay! Nice gym where Pickleball or kiddies are there doing great things. Michael/Baptist Health has the greatest most informative classes! The workout equipment overlooks the tennis courts, trees & pool. The facility is old but nice. This place is friendly, safe, informative, family atmosphere! 10 star staff & people!

July 14, 2018 11:32

My daughter takes swim lessons here and it's great. Location is beautiful and facilities are awesome

July 14, 2018 11:32

My daughter takes swim lessons here and it's great. Location is beautiful and facilities are awesome

July 11, 2018 11:15

The Y is always a good place to stop by for a quick workout or yoga! Aqua Zumba is amazing too! Piyo is my new jam though. Top it off with a Body pump class. #Niceday

June 27, 2018 20:34

I got this membership so I can play basketball, every time I go there they have some other activities there. Be aware of that.

June 7, 2018 22:38

My kids practice sports here, they have great coaches helping them gain so much confidence.

April 25, 2018 05:39

Old with even older weight equipment. The temp in the cardio room is too high.

March 4, 2018 23:37

Awesome programs for exercise, involvement, and family activities. Membership here is worth it.

February 1, 2018 12:12

Very good . Lots of machines. Great instructors.

January 29, 2018 09:22

Decent gym. Would have more stars, but the gym lacks squat racks (there is only one), there are no power racks, and there are no good, round weights for deadlifts. The gym also tends to attract too many kids, especially teens.

December 21, 2017 22:06

Great staff. Nice facility. Fun times.

December 20, 2017 06:33

Nice staff and plenty of classes to keep you busy. Very nice members.

October 20, 2017 10:36

Clean, friendly, and judgement free. The front desk staff is amazing. I love working out here on a daily basis.

October 20, 2017 10:36

This review is for their gym. I enjoy working out here and I have a decent deal through work. I would award more stars, but the weight room gets crowded fast with only one squat rack, no power rack, and limited space for free weights. Also, the kids can get in the way from time to time. The equipment is great even though there is too much machine and not enough free weight. The cardio space is great and there is even a heavy bag.

October 20, 2017 10:36

The pool is great and they even supply some pool toys to play with. They have a big gym and the employees are really great!

October 20, 2017 10:36

Good class schedules. Nice staff.

October 1, 2017 11:32

Clean, friendly, and judgement free. The front desk staff is amazing. I love working out here on a daily basis.

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