Reviews

Rated 3.5/5 based on 29 customer reviews.
February 24, 2020 14:33

Great place, great atmosphere! The trainer Devon is spot on with his work and knowledge. The equipment is great and well maintained, I spend a lot of time there

February 9, 2020 13:55

For 10 dollars a month it's great. A place to workout,plain and simple nothing fancy. Checkin could be more personable though. I would suggest charging a small fee for the massage chairs. The company would make more money then it just being for black card holders. Or have a day when all members could try it. Why are drinks not discounted for all. You would probably sell more. Overall great gym. And remember when you enjoy your job you would display that.

December 25, 2019 17:36

MTS machines work really well. Lot's of room and good atmosphere

November 17, 2019 10:35

All workout equipment up to par but sometimes some were not, customers don't always clean equipment after use. My daughter and I witnessed this too many times, never offered us a trial run with a professional trainer as most fitness places do. Which I found strange , also didn't bother to show us how to utilize the equipment as well. We basically learned how to use them in our own.

September 3, 2018 20:20

So long so far friendly customer service + very helpful. Thanx

September 3, 2018 20:20

So long so far friendly customer service + very helpful. Thanx

August 21, 2018 20:41

Love this gym, Joshua is awesome!!! However I do not like the new treadmills at all :( Also I would love to see a hydro-lounge chair and a spinal/ stomach rotator machine ....those are the only reasons I hit up OP sometimes

August 21, 2018 20:41

Love this gym, Joshua is awesome!!! However I do not like the new treadmills at all :( Also I would love to see a hydro-lounge chair and a spinal/ stomach rotator machine ....those are the only reasons I hit up OP sometimes

August 4, 2018 10:31

Love it times infinity. Great atmosphere

June 21, 2018 10:45

It's my gym and I love it. I've gone to the other highly recommended gyms in Jax and I honestly prefer PF over them. They have what you actually need to get in shape without over charging for stuff that you'll never use . And there is no pressure or judgement . You do what you want at your pace. This is alot more realistic to how gym life should be no one will keep u accountable because it is your responsibility if you want a change . Only complaint is they don't have a weight in the gym to know how much u weigh always do it all home thou .

June 21, 2018 10:45

It's my gym and I love it. I've gone to the other highly recommended gyms in Jax and I honestly prefer PF over them. They have what you actually need to get in shape without over charging for stuff that you'll never use . And there is no pressure or judgement . You do what you want at your pace. This is alot more realistic to how gym life should be no one will keep u accountable because it is your responsibility if you want a change . Only complaint is they don't have a weight in the gym to know how much u weigh always do it all home thou .

June 19, 2018 10:08

Terrible Place to go to. For one the Manager does not teach her employees about customer service or how to do transactions. Her employees did not inform me that they could not transfer my account under my husbands name which they said they could do when I signed up. Then I canceled that account thinking I would be free from their lame gym. Come to find out they are still charging me for my account which they never transferred they just made my husband a new one without letting me know. So I after realizing they have continually been charging me thereafter I have made a claim with my bank and will discourage anyone from going to this unproffesional buisness.

June 19, 2018 10:08

Terrible Place to go to. For one the Manager does not teach her employees about customer service or how to do transactions. Her employees did not inform me that they could not transfer my account under my husbands name which they said they could do when I signed up. Then I canceled that account thinking I would be free from their lame gym. Come to find out they are still charging me for my account which they never transferred they just made my husband a new one without letting me know. So I after realizing they have continually been charging me thereafter I have made a claim with my bank and will discourage anyone from going to this unproffesional buisness.

June 17, 2018 19:06

Great atmosphere. Love the staff equipment clean

June 16, 2018 16:00

This place is awesome, and truly a no judgement zone!

May 21, 2018 07:19

Near by, staff is friendly, I see everyone wipe off the equipment when I go.

May 6, 2018 19:24

Always clean and staff is friendly.

April 24, 2018 07:03

For the past week their wifi keeps dropping or can even connect really annoying , plus they took the floor mats to do you yoga or other type of exercise since they only have few of then on the abs area only not good

April 2, 2018 14:37

It's planet fitness, I can't judge

February 4, 2018 10:46

Decent facility, but i get hassled by beggars on my way in or out almost every time i visit.

January 5, 2018 12:57

Worst employees ever i came in with some food and the front desk agent said i cant eat food because i would make a mess then later i was talking to the lady that cleans the weight equipment and a young lady wearing glasses that must be the manager or something told her coworker that dont talk to the rude customer and clean some where else!!!!

October 20, 2017 09:48

It's a smaller planet fitness so they have the machines but it's not much. Also I've had issues with my payments a few times which gets annoying. The staff is nice and the place is always clean.

October 20, 2017 09:48

Great place, clean and pleasant staff for sure..they always have a smile on their faces..I would have given them 5 stars but I can't..I am a cardiac patient and use the treadmill to get in my 30 minutes of walking per day..the heart monitor on several machines don't work..the earphone plugs on several machines has lots of static..I have reported my concerns but the people that I tell all they can do is pass the information on to someone on the next rung of the ladder..wonder how many rungs their ladder has..anyway the gym works for me.

October 20, 2017 09:48

I would give a zero review if I could. Don't consider a membership here. Clean facility, Yes, but the WORST customer service I have ever had. Staff are rude. Doesn't the owner/manager realize you need to be nice/polite in order to have your customers to keep coming back?!

October 20, 2017 09:48

The staff here is simply amazing! !

October 20, 2017 09:48

If I could give it no stars I would. First the outdated amount of b.s you have to go through with billing is honestly ridiculous. Second when calling to sort things out I was hung up on repeatedly. I stopped going here because they didn't enforce the rules and I caught people video taping overweight people working out reported it and those people were never punished and kept going and doing the same thing.

September 27, 2017 09:29

It's a smaller planet fitness so they have the machines but it's not much. Also I've had issues with my payments a few times which gets annoying. The staff is nice and the place is always clean.

July 2, 2017 18:06

Great place, clean and pleasant staff for sure..they always have a smile on their faces..I would have given them 5 stars but I can't..I am a cardiac patient and use the treadmill to get in my 30 minutes of walking per day..the heart monitor on several machines don't work..the earphone plugs on several machines has lots of static..I have reported my concerns but the people that I tell all they can do is pass the information on to someone on the next rung of the ladder..wonder how many rungs their ladder has..anyway the gym works for me.

May 15, 2013 19:16

I work out there about 5 times per week. Friendly people at the desk. Price is very low for what you're getting. Only annoying thing is their "lunk alarm" that makes you jump every time they set it off. If your heart isn't beating fast prior to hearing the alarm, it'll be beating fast afterwards. Just pray you aren't in the middle of a set when it goes off so you don't jump and drop weights on yourself.

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