SHARMON JONES
July 31, 2018 00:45
Signed up on a weekend and unfortunately the system was running slow, so the rep wrote down my credit card information and asked that I fill out an information card (my information was to be later entered in the system (that should have been the first red flag)). The next Monday, after scanning in and working out, I was approached by a police officer for the use of a "stolen credit card." Long story short, the airhead manager erroneous entered my information in the system, the police officer apologized to me and told me to contact the corporate office because the manager was clearly at fault. Needless to say, I was humiliated and terrified. I immediately contacted corporate to file a complaint (and a lawyer), sent emails back and forth to the general manager, Giganti (who was of no help), and found out my credit card information was stolen!!!!!! I complained to the GM, and he said my credit card info. was safe. This was a few years ago and I am still trying to remove items from my credit report. Just got a letter from the Colorado Police Department (Colorado Springs) stating that my credit card information was found in a seize. Yes! I'm serious. Funny how I've never had credit theft issues in my life prior. Hmmm.... If anyone from the Sports Club wants to follow-up with me about my account of the situation, I have a reference number for you. I really don't understand how this location is still open. The manager should be investigated for fraud.