| Tue | 05:00 am -11:00 pm |
| Wed | 05:00 am -11:00 pm |
| Thu | 05:00 am -11:00 pm |
| Fri | 05:00 am -11:00 pm |
| Sat | 07:00 am -09:00 pm |
| Sun | 07:00 am -09:00 pm |
Worst gym. Equipment always broken. Staff is not friendly at all. Closes for a full month a feels like you owe them dues for that. If you are not perfect, you do not belong there.
Fitness Club > Gym Membership. VIDA has phenomenal gym equipment for sure, but what takes it the extra mile is the community and amenities it offers. Nearly every class is free and does not require a sign-up - way better than scheduling 3 weeks in advance to hold your spot. Everything is clean and generally in its place. The staff cares too. They're upbeat, friendly, and looking for ways to make your day better. Not a huge fan of the price tag but it has been worth it.
The vibe at this gym is horrible! I tried this gym for a week and found it to be worse than a high school lunchroom! It's clicky, so many mirror selfies, and I felt like a piece of meat at the market! I immediately switched to DMV Iron Gym. This gym is not for serious lifters! RUN FAR AWAY!
Top notch establishment - best gym I have ever belonged to.
I was a member of VIDA Fitness for a year and I really enjoyed my experience. The facility is amazing for the price. Lockers rooms / showers were modern, very clean, and had everything I wanted and more. Multiple group workout rooms and great instructors. Two endless swimming pools and a great steam room. Machines were well kept and they were constantly bringing in new equipment. The only reason I left was because I moved from DC.
I only have two complaints:
The first is that they offer a lot of great classes, but some of the classes I wanted to try were only the "small group" classes and charged an extra fee. I really wanted to do a boxing class, but they only offered a free "large" group class every once in a while.
My other (and larger) complaint would be the personal training. In an effort to rename the initial membership fee, the gym lets you pick a "perk" when you start. This could be a set of those "small group" classes or a massage or three personal training sessions. I chose the personal training sessions. However, when I arrived for my first session, my trainer wasn't there. I waited for nearly an hour and the other trainers just stared at me sitting there waiting. Nobody gave me any updates when I asked where my trainer was. Finally after an hour I had to walk into the staff only area and just inform them that I was done waiting. The lead trainer just shrugged at me. After this incident I didn't receive a single email saying sorry or asking about my experience. When I did finally have my first training session, it was basically just a hard sell for me to buy a "personal training package" which would have been double my gym membership fees. I never ended up using my other personal training sessions.
Great gym and great facility. Just don't expect much on the personal training side.
I'ts a good place
The staff are poorly trained/paid (Like the front desk, they make minimum wage while multi-tasking barista: the "managers" are amateur, they're actually personal trainers), so they treat you, the paying customers, badly too - even bully/harass you. Sounds like sabotaging? Yes, Vida just closed up Chinatown location.
The staff are poorly trained/paid (Like the front desk, they make minimum wage while multi-tasking barista: the "managers" are amateur, they're actually personal trainers), so they treat you, the paying customers, badly too - even bully/harass you. Sounds like sabotaging? Yes, Vida just closed up Chinatown location.
The staff are poorly trained/paid. so they treat you, the paying customers, badly too - even bully/harass you. Like the front desk, they make minimum wage while multi-tasking barista; The "managers" are amateur, they're actually personal trainers. Sounds like sabotaging?
The staff are poorly paid/treated/trained, so they tend to treat you, the paying customers, badly - even bully and harass you. Like the front desk, they make minimum wage while multi-tasking barista; like the managers, they're actually personal trainers, so they don't mind giving you a rough treatment. Sounds like sabotaging?
I was a loyal member at the Vida Metropole and U Street locations for almost two years.
I unfortunately have to let anyone new to DC know that Vida does not care about you the minute you try to cancel. You are guilty until proven innocent and they deliberately charge you extra (including a cancellation fee).
I cancelled over the phone and then was told months later I was being charged hundreds of dollars for not cancelling. After showing proof of the cancellation form I filled out, they refused to reimburse me. In fact, they told me they needed written traffic via email proving the form was legitimate... Talk about treating your customer base poorly (especially a loyal one).
Do not let Vida steal your money. It was an endless battle with them. Be sure to block them on your credit card when you cancel to ensure you do not fall victim to what I went through. The classlessness is beyond me.
I was a loyal member at the Vida Metropole and U Street locations for almost two years.
I unfortunately have to let anyone new to DC know that Vida does not care about you the minute you try to cancel. You are guilty until proven innocent and they deliberately charge you extra (including a cancellation fee).
I cancelled over the phone and then was told months later I was being charged hundreds of dollars for not cancelling. After showing proof of the cancellation form I filled out, they refused to reimburse me. In fact, they told me they needed written traffic via email proving the form was legitimate... Talk about treating your customer base poorly (especially a loyal one).
Do not let Vida steal your money. It was an endless battle with them. Be sure to block them on your credit card when you cancel to ensure you do not fall victim to what I went through. The classlessness is beyond me.
The staff are poorly paid, treated and trained, so they tend to treat you, the paying customers, badly - even bully and harass you. Like the front desk, they make minimum wage while multi-tasking barista, they often give you a rough treatment. Sounds like sabotaging?
All their elliptical machines need replacement, been malfunctioning for over a year. Management has failed to deliver despite mutliple complains. Perfect location but not worth the money.
All their elliptical machines need replacement, been malfunctioning for over a year. Management has failed to deliver despite mutliple complains. Perfect location but not worth the money.
Don't be surprised that the employees and managers treat you badly. They're poorly paid, treated (and trained). Like the front desk, they make minimum wage while multi-tasking barista. Sounds like sabotaging?
Don't be surprised that the employees and managers treat you badly. They're poorly paid and treated. Like the front desk, they make minimum wage while multi-tasking barista. Sounds like sabotaging.
A gym that feels good to go to. DC, as a theme, is great at offering substandard customer service and experiences, in the spirit of paying more and getting less. VIDA totally runs counter to that. It's simply refreshing.
A gym that feels good to go to. DC, as a theme, is great at offering substandard customer service and experiences, in the spirit of paying more and getting less. VIDA totally runs counter to that. It's simply refreshing.
BEWARE: Vida has "SECURITY CAMERAS" in the "MEN'S LOCKER ROOMS"! The "GAY OWNER", Mr. David von Storch, was forced to spin that on Yelp. Here ya go! (PS. Vida collects your private info & biometrics, yet leaked at least a congressman's to Facebook & caused his office to protest - according to Vida's employees,)
Matt F.
Washington, DC
0 friends
2 reviews
1.0 star rating
6/18/2010
I hate VIDA i would like to go Back to Results
Just find up Vida has 2 camera in Locker room, i ask them why camera in locker room? they said securty reason, one men watching only,Wooww it is my privacy so guy watching us necked? yes
i ask them i would like to cancel membership they said we can't you are sign for one year,no one told me i am sign for one year,But now i contact DC Mayor and Federal Trade Mission violation. I just want out and never again join VIDA and i will fight for it
David V.
Comment from David V. of VIDA Fitness
Business Owner
10/14/2010
Thanks for your comments. VIDA takes great pride in member security and we do everything in our power to protect our members while they are in the gym. So far, video security footage at VIDA has been used by DC Police to make 2 arrests related to theft. We stand by our policy and will continue to work with local law enforcement to make VIDA the safest gym in DC. Read less
BEWARE: Vida has "SECURITY CAMERAS" in the "MEN'S LOCKER ROOMS"! The "GAY OWNER", Mr. David von Storch, was forced to spin that on Yelp. Here ya go! (PS. Vida collects your private info & biometrics, yet leaked at least a congressman's to Facebook & caused his office to protest - according to Vida's employees,)
Matt F.
Washington, DC
0 friends
2 reviews
1.0 star rating
6/18/2010
I hate VIDA i would like to go Back to Results
Just find up Vida has 2 camera in Locker room, i ask them why camera in locker room? they said securty reason, one men watching only,Wooww it is my privacy so guy watching us necked? yes
i ask them i would like to cancel membership they said we can't you are sign for one year,no one told me i am sign for one year,But now i contact DC Mayor and Federal Trade Mission violation. I just want out and never again join VIDA and i will fight for it
David V.
Comment from David V. of VIDA Fitness
Business Owner
10/14/2010
Thanks for your comments. VIDA takes great pride in member security and we do everything in our power to protect our members while they are in the gym. So far, video security footage at VIDA has been used by DC Police to make 2 arrests related to theft. We stand by our policy and will continue to work with local law enforcement to make VIDA the safest gym in DC. Read less
BEWARE: Vida has "SECURITY CAMERAS" in the "MEN'S LOCKER ROOMS"! The "GAY OWNER", Mr. David von Storch, was forced to admit that on Yelp. Here ya go! (PS. Vida collects your private info & biometrics, yet leaked at least a congressman's to Facebook & caused his office to protest - according to Vida's employees,)
Matt F.
Washington, DC
0 friends
2 reviews
1.0 star rating
6/18/2010
I hate VIDA i would like to go Back to Results
Just find up Vida has 2 camera in Locker room, i ask them why camera in locker room? they said securty reason, one men watching only,Wooww it is my privacy so guy watching us necked? yes
i ask them i would like to cancel membership they said we can't you are sign for one year,no one told me i am sign for one year,But now i contact DC Mayor and Federal Trade Mission violation. I just want out and never again join VIDA and i will fight for it
David V.
Comment from David V. of VIDA Fitness
Business Owner
10/14/2010
Thanks for your comments. VIDA takes great pride in member security and we do everything in our power to protect our members while they are in the gym. So far, video security footage at VIDA has been used by DC Police to make 2 arrests related to theft. We stand by our policy and will continue to work with local law enforcement to make VIDA the safest gym in DC. Read less
WARNING: Vida has "SECURITY CAMERAS" in the "MEN'S LOCKER ROOMS"! The "GAY OWNER", Mr. David von Storch, was forced to admit that on Yelp. Here ya go! (PS. Vida collects your private info & biometrics, yet leaked at least a congressman's to Facebook & caused his office to protest - according to Vida's employees,)
Matt F.
Washington, DC
0 friends
2 reviews
1.0 star rating
6/18/2010
I hate VIDA i would like to go Back to Results
Just find up Vida has 2 camera in Locker room, i ask them why camera in locker room? they said securty reason, one men watching only,Wooww it is my privacy so guy watching us necked? yes
i ask them i would like to cancel membership they said we can't you are sign for one year,no one told me i am sign for one year,But now i contact DC Mayor and Federal Trade Mission violation. I just want out and never again join VIDA and i will fight for it
David V.
Comment from David V. of VIDA Fitness
Business Owner
10/14/2010
Thanks for your comments. VIDA takes great pride in member security and we do everything in our power to protect our members while they are in the gym. So far, video security footage at VIDA has been used by DC Police to make 2 arrests related to theft. We stand by our policy and will continue to work with local law enforcement to make VIDA the safest gym in DC. Read less
WARNING: Vida has "SECURITY CAMERAS" in the "MEN'S LOCKER ROOMS"! The "GAY OWNER", Mr. David von Storch, was forced to admit that on Yelp. Here ya go! (PS. Vida collects your private info/biometrics, yet leaked a congressman's to Facebook & caused his office to protest - according to Vida's employees,)
Matt F.
Washington, DC
0 friends
2 reviews
1.0 star rating
6/18/2010
I hate VIDA i would like to go Back to Results
Just find up Vida has 2 camera in Locker room, i ask them why camera in locker room? they said securty reason, one men watching only,Wooww it is my privacy so guy watching us necked? yes
i ask them i would like to cancel membership they said we can't you are sign for one year,no one told me i am sign for one year,But now i contact DC Mayor and Federal Trade Mission violation. I just want out and never again join VIDA and i will fight for it
David V.
Comment from David V. of VIDA Fitness
Business Owner
10/14/2010
Thanks for your comments. VIDA takes great pride in member security and we do everything in our power to protect our members while they are in the gym. So far, video security footage at VIDA has been used by DC Police to make 2 arrests related to theft. We stand by our policy and will continue to work with local law enforcement to make VIDA the safest gym in DC. Read less
Popcorn, anyone? There are "security" cameras in the "men's" locker rooms of Vida Fitness Gym! The "gay" owner, Mr. David von Storch, was forced to admit that on Yelp. Here ya go....
Matt F.
Washington, DC
0 friends
2 reviews
1.0 star rating
6/18/2010
I hate VIDA i would like to go Back to Results
Just find up Vida has 2 camera in Locker room, i ask them why camera in locker room? they said securty reason, one men watching only,Wooww it is my privacy so guy watching us necked? yes
i ask them i would like to cancel membership they said we can't you are sign for one year,no one told me i am sign for one year,But now i contact DC Mayor and Federal Trade Mission violation. I just want out and never again join VIDA and i will fight for it
David V.
Comment from David V. of VIDA Fitness
Business Owner
10/14/2010
Thanks for your comments. VIDA takes great pride in member security and we do everything in our power to protect our members while they are in the gym. So far, video security footage at VIDA has been used by DC Police to make 2 arrests related to theft. We stand by our policy and will continue to work with local law enforcement to make VIDA the safest gym in DC. Read less
Popcorn, anyone? There are "security" cameras in the "men's" locker rooms of Vida Fitness Gym! The "gay" owner, Mr. David von Storch, was forced to admit that on Yelp. Here ya go....
Matt F.
Washington, DC
0 friends
2 reviews
1.0 star rating
6/18/2010
I hate VIDA i would like to go Back to Results
Just find up Vida has 2 camera in Locker room, i ask them why camera in locker room? they said securty reason, one men watching only,Wooww it is my privacy so guy watching us necked? yes
i ask them i would like to cancel membership they said we can't you are sign for one year,no one told me i am sign for one year,But now i contact DC Mayor and Federal Trade Mission violation. I just want out and never again join VIDA and i will fight for it
David V.
Comment from David V. of VIDA Fitness
Business Owner
10/14/2010
Thanks for your comments. VIDA takes great pride in member security and we do everything in our power to protect our members while they are in the gym. So far, video security footage at VIDA has been used by DC Police to make 2 arrests related to theft. We stand by our policy and will continue to work with local law enforcement to make VIDA the safest gym in DC. Read less
Popcorn, anyone? There are "security" cameras in the "men's" locker rooms of Vida Fitness Gym! The "gay" owner, Mr. David von Storch, was forced to admit that on Yelp. Here ya go....
Matt F.
Washington, DC
0 friends
2 reviews
1.0 star rating
6/18/2010
I hate VIDA i would like to go Back to Results
Just find up Vida has 2 camera in Locker room, i ask them why camera in locker room? they said securty reason, one men watching only,Wooww it is my privacy so guy watching us necked? yes
i ask them i would like to cancel membership they said we can't you are sign for one year,no one told me i am sign for one year,But now i contact DC Mayor and Federal Trade Mission violation. I just want out and never again join VIDA and i will fight for it
David V.
Comment from David V. of VIDA Fitness
Business Owner
10/14/2010
Thanks for your comments. VIDA takes great pride in member security and we do everything in our power to protect our members while they are in the gym. So far, video security footage at VIDA has been used by DC Police to make 2 arrests related to theft. We stand by our policy and will continue to work with local law enforcement to make VIDA the safest gym in DC. Read less
Great when steam room or resistance pool not broken
Great when steam room or resistance pool not broken
Popcorn, anyone? The "gay" owner is forced to admit on Yelp that there are "security" cameras in the "men's" locker room. Here ya go....
Matt F.
Washington, DC
0 friends
2 reviews
1.0 star rating 6/18/2010
I hate VIDA i would like to go Back to Results
Just find up Vida has 2 camera in Locker room, i ask them why camera in locker room? they said securty reason, one men watching only,Wooww it is my privacy so guy watching us necked? yes
i ask them i would like to cancel membership they said we can't you are sign for one year,no one told me i am sign for one year,But now i contact DC Mayor and Federal Trade Mission violation. I just want out and never again join VIDA and i will fight for it
David V.
Comment from David V. of VIDA Fitness
Business Owner
10/14/2010 Thanks for your comments. VIDA takes great pride in member security and we do everything in our power to protect our members while they are in the gym. So far, video security footage at VIDA has been used by DC Police to make 2 arrests related to theft. We stand by our policy and will continue to work with local law enforcement to make VIDA the safest gym in DC. Read less
Great group classes. Clean, functional equipment. Sparse regarding staff, but adequate. Avoid 5-8P if you dislike crowds. Membership a bit pricey, but overall worth the price. This specific location is a bit dark (gym is located below grade) but overall nice.
High price. Odd every 3 month extra fee. Supposed to be improved. Saw New floors that didn't really need.
Clean gym with relatively good equipment. The monthly dues are on the high end but you get what you pay for in this case.
Clean, nice gym. Expensive for what it is
Nice gym. Nice people and great location
Clean gym with relatively good equipment. The monthly dues are on the high end but you get what you pay for in this case.
Clean gym with relatively good equipment. The monthly dues are on the high end but you get what you pay for in this case.
High price. Odd every 3 month extra fee. Supposed to be improved. Saw New floors that didn't really need.
High price. Odd every 3 month extra fee. Supposed to be improved. Saw New floors that didn't really need.
Great gym
Great group classes. Clean, functional equipment. Sparse regarding staff, but adequate. Avoid 5-8P if you dislike crowds. Membership a bit pricey, but overall worth the price. This specific location is a bit dark (gym is located below grade) but overall nice.
Great group classes. Clean, functional equipment. Sparse regarding staff, but adequate. Avoid 5-8P if you dislike crowds. Membership a bit pricey, but overall worth the price. This specific location is a bit dark (gym is located below grade) but overall nice.
