Reviews

Rated 4.1/5 based on 36 customer reviews.
January 15, 2020 14:52

Be very careful if you book this hotel. It is a hostel and they advertisement is misleading. They are doing construction and on top of that are still listed as a Courtyard By Marriott. Upon checking in I discovered it was a hostel and chose not to stay there so, I cancelled my reservation. It was none refundable so, I was not only out of money I had to book another hotel less than a mile away for less than $150. Do not waste your time even going here, it is a HUGE con!!!!

December 30, 2019 10:00

Small and relatively expensive room. Staff is nice. Fast, efficient and friendly check-in and check-out. Safe didn't work upon arrival and had to be repaired, cleaning staff once forgot to fill up toilet paper. Requested and received more at reception. Location is ok, short walk from metro station but always up hill. Pharmacy, small restaurants and bars in area. Surprisingly the hotel's restaurant does not seem to have a price list online so I didn't go there.

September 13, 2018 20:31

Service was friendly. Amenities were average and typical for this type of establishment. A dining area was available, but at additional cost. No free breakfast. Location was nice, but a bit of a hike up from the dupont circle metro stop. There are some nice eateries in the vicinity, which is great. Distance from the national zoo is walkable, so a nice side excursion.

September 11, 2018 12:16

Contemporary hotel providing comfortable, but not overly fancy accommodations, in convenient DuPont Circle location. Breakfast/bar/lounge area fairly spacious and looked inviting, but never tried as site is mere steps from panoply of bars, eateries, fine restaurants and shops. Rooms on smaller side - then again it is DC - but setup well for working, relaxation and sleep, as needs very comfortable. Decent to good water pressure in shower. We would stay here again

August 24, 2018 20:59

Extremely friendly staff. Very accommodating as I was traveling for a conference for work so the concierge was able to store my luggage post checkout so I didn't have to lug it around with me on the last conference day. Ice machine on every floor and the individual air conditioning control was critical when I was staying there on an incredibly warm and muggy day. Also a short walk to the Metro station which made traveling from New York state a breeze and helped control costs for work.

August 24, 2018 20:59

Extremely friendly staff. Very accommodating as I was traveling for a conference for work so the concierge was able to store my luggage post checkout so I didn't have to lug it around with me on the last conference day. Ice machine on every floor and the individual air conditioning control was critical when I was staying there on an incredibly warm and muggy day. Also a short walk to the Metro station which made traveling from New York state a breeze and helped control costs for work.

August 16, 2018 22:05

Conveniently located, rooms clean, and staff is amazing. Had pleasant encounters which each front desk agent ,and they all went above and beyond to make sure my wife and I were well tooken care of. Will definitely be staying here again when we're in the DC area

August 16, 2018 22:05

Conveniently located, rooms clean, and staff is amazing. Had pleasant encounters which each front desk agent ,and they all went above and beyond to make sure my wife and I were well tooken care of. Will definitely be staying here again when we're in the DC area

August 7, 2018 16:23

Great hotel with outstanding staff. I also very much liked the location too - nice and quiet - but within walking distance of many restaurants.

August 7, 2018 16:23

Great hotel with outstanding staff. I also very much liked the location too - nice and quiet - but within walking distance of many restaurants.

August 5, 2018 18:40

The hotel is very nice, with all of the amenities you'd expect. The staff is friendly and courteous and really works to make your stay memorable.

July 21, 2018 00:09

Check in on app was super simple and this location supports the online room key feature to save you time or worry about losing keys or demagnetizing.
The room is a standard size, comfy king bed with plush bedding, two tops work desk and comfy chair by window looking over DC.
The pool is on second floor, adequate furniture for relaxing by the pool. Nice courtyard terrace to relax for "patio time"
Only 2 drawbacks:
1) The restaurant has limited hours and often closes whenever its slow. The Starbucks is only an add-on menu to restaurant not a full store, that serves 8 things, no other food or staples typically found at full service hotel starbucks
2) The hotel is faceless, propped up on hill set back far from corner/curb and covered by trees making it hard to find. I had 3 uber/lyft cancel on me because they couldn't find entrance. The remainder of trip I stood out by the intersection in traffic to be visible

July 16, 2018 19:15

The staff are very nice. The room we are in is a bit small. The TV includes internet as which is very convenient.

July 5, 2018 14:53

Quality hotel in a great location. The staff was great and welcoming. Any time I returned to the hotel the valets, bellmen, and the receptionists all took a second to welcome me back. The room was clean and comfortable and I had no issues with anything not working. I am already planning another trip back to the area and I am planning on staying here once again.

July 5, 2018 14:53

Quality hotel in a great location. The staff was great and welcoming. Any time I returned to the hotel the valets, bellmen, and the receptionists all took a second to welcome me back. The room was clean and comfortable and I had no issues with anything not working. I am already planning another trip back to the area and I am planning on staying here once again.

May 12, 2018 16:23

Very nice Courtyard by Marriott. Nice view of the city and very clean. As always in DC parking is an issue, but you can find parking on the street to avoid valley at the hotel.

April 28, 2018 23:23

exclent service the receiption was very helpful.room was very comfortable.
Assefa and his team the recptionist were perfecte

April 26, 2018 13:33

The service is decent and efficient but more business than welcoming. The breakfast downstairs is good and convenient.

April 19, 2018 10:00

Good size room. Clean and updated. Location was a bit further from the public transportation than I would have liked but still accessible. The front desk told us that they had a Starbucks open 24 hours, which I was excited about. But when we went to the cafe we discovered they it wasn't an actual Starbucks it was just one of those cafes that serves Starbucks coffee. So that was a little upsetting, because that is a big difference.

April 19, 2018 10:00

Good size room. Clean and updated. Location was a bit further from the public transportation than I would have liked but still accessible. The front desk told us that they had a Starbucks open 24 hours, which I was excited about. But when we went to the cafe we discovered they it wasn't an actual Starbucks it was just one of those cafes that serves Starbucks coffee. So that was a little upsetting, because that is a big difference.

April 6, 2018 23:23

Guy who works at the valet who wears a checkered shirt was a major jerk to our lift driver. The valet was sitting inside of the hotel clearly taking his time and then was extremely rude to our lift driver when our lift driver was upset for how lazy he was. I wish I could give his service a zero.

March 31, 2018 03:34

The man at the front desk was so nice. Just him alone would make me come back

March 30, 2018 21:56

Very nice hotel. Very clean and the staff is very nice. I would recommend this place for sure.

March 7, 2018 16:03

As always courtyard Marriott is a nice hotel with great rooms. The pool on the second floor is also quit nice. It's within walking distance of the zoo and metro which is another plus. The only downside is that I'm not a fan of the Bistro, but there are plenty of places nearby.

March 7, 2018 01:44

I really like it here.

I wasn't able to book here because of my circumstances for what seemed two long days but on both days the staff here faithfully guided me to making good decisions on where I would stay and I was able to book on the second day.

January 22, 2018 09:53

Excellent location , clean rooms and super helpful staff

January 20, 2018 19:08

The location is great. Right on Connecticut Ave. Plenty of food and historic monuments near by. The staff is very friendly and helpful. My room was not large, but had everything I needed, plus a nice TV and mini fridge.

January 16, 2018 08:28

Rooms were very clean and comfortable. And the staff offered nothing less than Superior Service.
I would highly recommend this property.

January 1, 2018 13:33

I was staying at 1900 Connecticut Ave NW Washington DC 20009. My stay was great but the room is very small. except that I have a wonderful time.

November 4, 2017 19:06

I had a great time at the Courtyard Marriott. This was my third time staying at the location. That staff were wonderful and provided me with complementary bottle of water and late check-out. This is a fantastic location next to amazing food and almost walking distance to the Washington Mall. I will definitely stay here again.

October 23, 2017 08:16

Room was clean and quiet. Staff seemed nice. The main drawback for this trip was that they added a charge to the room and then justified it by claiming they were not a full Marriott. Just be aware the "usual" perks don't apply here. It took three requests to get the charge removed and a new copy of the folio. I will pass on this location next time I'm in DC for work.

October 23, 2017 08:16

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on there and they had the cheapest rates around...

The stay was very pleasant. We had a good view out the window, and the bed was very comfortable. The room was rather small but it didn't matter to us that much. It's about 2 miles from the Washington monument. The street it's located on is very cool with lots of shops and restaurants.

October 23, 2017 08:16

As always courtyard Marriott is a nice hotel with great rooms. The pool on the second floor is also quit nice. It's within walking distance of the zoo and metro which is another plus. The only downside is that I'm not a fan of the Bistro, but there are plenty of places nearby.

October 23, 2017 08:16

My husband and I came to stay for three nights as I was attending a conference across the street at the Hilton. We only had our room cleaned after the second night and guess what...the maid stole my gold necklace and my silver earrings! THERE IS A THIEF AMONG THEM! I called the general manager and was given the assistant GM who checked the room access card and said the only person who entered was the maid. So there you have it! Ebony said she would call me back and it has been two weeks, going on three and despite my leaving a voicemail, no response. So be aware - do not take any jewelry with you as the maids can take it with no recourse and the management will just avoid you and hope you don't call back.

October 23, 2017 08:16

Helpful front desk attendant. Parking on the street, around the hotel, was too difficult so we settled to pay for valet parking. The valet was very nice and helpful.

June 16, 2017 08:37

Room was clean and quiet. Staff seemed nice. The main drawback for this trip was that they added a charge to the room and then justified it by claiming they were not a full Marriott. Just be aware the "usual" perks don't apply here. It took three requests to get the charge removed and a new copy of the folio. I will pass on this location next time I'm in DC for work.

Write a Review