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- Address:10001 Grant St, Thornton, CO 80229
- Phone:(303) 452-4134
- Website:https://www.24hourfitness.com/Website/Club/00279
- Rating:2.6
- Hours:24 hours
24 Hour Fitness
Reviews
Rated 2.6/5 based on 24 customer reviews.
Tony Aldaba
January 10, 2019 22:30
Neat gym clean and friendly staff but 730 dance class is waaaaaay loud, music blasting with doors wide open as if they were the only ones in the gym, I pay a membership and shouldnt HAVE to listen to their music and instructor yelling constantly throughout my work out, earbuds don't even cut it. Someone needs to get a bit of control of this class.
Mike Lu
January 6, 2019 13:55
I made a complaint about the swimming pool water irritating my eyes and skin to a staff member and was immediately treated to a tirade about how it was against the rules for members to test the pool water. (By that I guess he means weather or not my butt turns red). I'm not really sure what he meant by the word "test", but he sure did seem thin-skinned about fielding my complaint. Why do they keep blasting over the sound system every 30 minutes that members should report any issues with the gym equipment to a staff member?
A Google User
August 30, 2018 18:59
Worst 24hr fitness gym ive been to. There's to many illegal foreigners. classes have huge lines of foreigners that pack the classes like they pack there cars instructors speak in spanish taking away from Americans. Lockers all broken into locker rooms picked up once a day, way to much chlorine in hot tube it makes you get dizzy and have a head ache and burns your eyes, not safe. ICE should do a raid. Staff is lazy always talking or on there phones on over night all they do is hang out in office with friends talking. If they have time to lean they have time to clean. The other night this Mexican guy was looking in all the open lockers and when he seen me looking at him he said something in spanish and opened up one with a jacket in it and put it on a took off.
Place needs help. FYI I'm not a racist its just facts, and I'm a American Hispanic.
Charles Lucero
August 30, 2018 18:59
Worst 24hr fitness gym ive been to. There's to many illegal foreigners. classes have huge lines of foreigners that pack the classes like they pack there cars instructors speak in spanish taking away from Americans. Lockers all broken into locker rooms picked up once a day, way to much chlorine in hot tube it makes you get dizzy and have a head ache and burns your eyes, not safe. ICE should do a raid. Staff is lazy always talking or on there phones on over night all they do is hang out in office with friends talking. If they have time to lean they have time to clean. The other night this Mexican guy was looking in all the open lockers and when he seen me looking at him he said something in spanish and opened up one with a jacket in it and put it on a took off.
Place needs help. FYI I'm not a racist its just facts, and I'm a American Hispanic.
A Google User
August 15, 2018 09:13
Pool, steam bath lot of exercise equipment, They have a few good people working there
gary crafton
August 15, 2018 09:13
Pool, steam bath lot of exercise equipment, They have a few good people working there
A Google User
July 30, 2018 15:52
Horrible customer service. The employes do not show up on time for kids club and even if their are employes that can go back their they wont. Told the manager and supervisior and nothing was done. Very disappointed with this gym.
paige gordy
July 30, 2018 15:52
Horrible customer service. The employes do not show up on time for kids club and even if their are employes that can go back their they wont. Told the manager and supervisior and nothing was done. Very disappointed with this gym.
Dr WHY
June 11, 2018 18:40
This gym needs more equipment, but it has a great location
Steven Ritter
May 17, 2018 15:53
This gym is really nice !
Jeffery Meeker
April 6, 2018 21:25
Never clean floor at pool area and locker room not clean inside. gym dust, smell bad, ask to manager many time about broke machines with weight lift.
Bob Gym
March 12, 2018 15:33
I only gave this gym a single start because you can't give it any less. This gym is terrible. It's old, rundown, and smells like urine. The men's locker-room is falling apart. The lockers are rusted and too small for a bag. It also smells like weed in the weekends since you can, apparently, smoke in there before you workout. I've brought this to the staffs attention and he sat behind the counter and make no efforts to stop it. There are 8 shower stalls and 4 of them do not work or do not have shower heads. The toilets are constantly full of feces smeared on the back of them and toilet paper all over the floor. It constantly smells like urine in there. Example: Their middle urinal was recently broken so they put a pink towel down on the floor under it to catch the pee water. Their machines are old and ratchet. Most of the staff, especially early in the morning (6am or so) are rude and won't even say hello when you walk in because he's too busy watching TV on his phone. In comparison, most of the 24 Hours, not all, are disgusting in Colorado. If I wasn't under a contract, I would quit going there a long time ago. DO NOT sign up with this gym.
A Google User
March 12, 2018 15:33
I only gave this gym a single start because you can't give it any less. This gym is terrible. It's old, rundown, and smells like urine. The men's locker-room is falling apart. The lockers are rusted and too small for a bag. It also smells like weed in the weekends since you can, apparently, smoke in there before you workout. I've brought this to the staffs attention and he sat behind the counter and make no efforts to stop it. There are 8 shower stalls and 4 of them do not work or do not have shower heads. The toilets are constantly full of feces smeared on the back of them and toilet paper all over the floor. It constantly smells like urine in there. Example: Their middle urinal was recently broken so they put a pink towel down on the floor under it to catch the pee water. Their machines are old and ratchet. Most of the staff, especially early in the morning (6am or so) are rude and won't even say hello when you walk in because he's too busy watching TV on his phone. In comparison, most of the 24 Hours, not all, are disgusting in Colorado. If I wasn't under a contract, I would quit going there a long time ago. DO NOT sign up with this gym.
Tiffani Davis
February 25, 2018 01:54
Great gym, good service and atmosphere in workout room and swimming areas.
Oreo oerO
February 19, 2018 06:46
Im comparing this Thornton, CO 24 hour fitness to the Westminster, CO one. Although the lockers rooms DO smell bad.. I think this one is just a little bit better than the westminster location. It's maybe a little smaller but has the same amount of equipment. The lockers are older but bigger than the westminster location. I don't know about the equipment being broken since I didn't come across any broken equipment. The steam room actually works here and blows out steam unlike the westminster location. The sauna here is at a good temp to where it's not burning your feet(for the people that go in there bare foot). The steam room in the westminster location smells worse than Thornton location.
Thornton location had better customer service in my opinion. But then again, it was my first time at this location.
Andrew Ramirez
December 6, 2017 05:18
Great new front staff they make one feel welcome and talk to with great resource on products merchandise, very helpful.
Samuel Mathews
October 25, 2017 11:56
This location has Management, that does not care about customer service. They enjoy telling you that they will handle your issue. That the manager will call you, or to come in and see the manager that is never there. The assistant manager is a know it all, with a smart mouth, and a very strong grasp of the obvious. Let's just say, I am writing my review of this location because it has been a full month since I have requested to speak to a manager. I have yet to have my issue resolved. 24 HR fitness and there over the phone customer service is just as bad. I am now looking for a full refund and 24 HR fitness can kiss my ass.
Nick Webb
October 25, 2017 11:56
I think this is a good gym, nothing to blow anyone away, not a lifetime fitness, but I have never had a bad experience using this gym. I go here 2-3 times a week every week for the past year-ish. I like all the staff, they have been great and friendly withe very experience so far. They are the reason I say 4 star and not 3.
See you at the top
October 25, 2017 11:56
Place has what you need to get the job done. However, I wish they would update the men's locker room; the faucets are older then dirt and they just spin, the sink basins are old and moldy, I believe everything just gets
Wiped down. Simple things can make ma huge difference.
jerod hohenshelt
October 25, 2017 11:56
Walked into this location with a 3 day pass to see if I liked the gym and could get an adequate workout quickly on my lunch break. Was told by Julian that I couldn't use the 3 day pass because I had been a member in the past, even though it was over 5 years ago and the pass CLEARLY states that only applies to members in the past 6 months. 24 hour fitness lost my business 5 years ago because of bad service from the Englewood location, but I thought I'd give them another try...well, you lost my business (again) thanks to Julian and his complete lack of customer service or simple politeness.
Sara Atkins
October 25, 2017 11:56
After reading the reviews, I thought I'd comment. Brand new Hoist fitness equipment, a 3 section set. Floors are dirty, but I'm not laying on the floor. Bathrooms checked out ok (ladies anyway). Other equipment can use to be updated, but not torn. All ok in my book, and I've been working out for 20 yrs and been to many gyms. Front staff was pleasant, the gal was new, and said they were getting in other new equipment as well.
Samuel Mathews
August 5, 2017 09:23
This location has Management, that does not care about customer service. They enjoy telling you that they will handle your issue. That the manager will call you, or to come in and see the manager that is never there. The assistant manager is a know it all, with a smart mouth, and a very strong grasp of the obvious. Let's just say, I am writing my review of this location because it has been a full month since I have requested to speak to a manager. I have yet to have my issue resolved. 24 HR fitness and there over the phone customer service is just as bad. I am now looking for a full refund and 24 HR fitness can kiss my ass.
Nick Webb
June 19, 2017 18:20
I think this is a good gym, nothing to blow anyone away, not a lifetime fitness, but I have never had a bad experience using this gym. I go here 2-3 times a week every week for the past year-ish. I like all the staff, they have been great and friendly withe very experience so far. They are the reason I say 4 star and not 3.
Dien Huynh
January 16, 2017 16:22
A place to workout. Things are dated, but adds to the allure.