James Kayim
October 24, 2017 14:54
Planet Fitness is a good place to exercise. Fairly clean, people will leave you alone. This one is Financially they're horrible, I canceled once, they called me, I told them I cancelled and to cancel it again. I was told membership cannot be canceled on the phone so I came back in. I canceled again but they said they're still going to charge me for the next fee because it was after the 10th. As per contract. I will need to follow up several times to ensure cancellation. If you decide to quit the gym, or move, make sure you do it way ahead of time, then follow up at least two times to make sure that they did it correctly. Or they will continue to charge you and hound you on the phone even though they can I cancel it over the phone. Finally, employees do not stick around very long, hard to establish a rapport.