Ryan Dekker
February 23, 2018 00:37
Well... it's a gym. It has a pool and the equipment is decent, when it's not out of order. Usually not crowded, which is nice. So 1 star doesn't seem fair. But honestly, there are so many other gyms in the city, I'd pick a different one. I worked out here for a year before I just couldn't handle it any more.
The management here is just sub par. Things (machines, pool, sauna, hot tub, showers) are constantly "out of order" for a week or more. I can't count how many times I had to hunt to find a shower that had soap in it or they were out of paper towels.
Cleanliness... I've never gotten sick as much as I did in the last year. I love swimming, but I got to the point where I felt like I got sick whenever I used the pool.
The 30 day cancellation policy is a joke (which is Golds Gym in general). Real dates: I notified them I wanted to cancel on December 19th. The way their math works, my membership will finally end March 15th. Apparently it's 30 days plus a month on either side... with no flexibility. Ok guys, really?