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- Address:3650 Austin Bluffs Pkwy Unit 197, Colorado Springs, CO 80918
- Phone:(719) 262-0024
- Website:https://www.24hourfitness.com/Website/Club/00324
- Rating:3.5
- Hours: 24 hours
24 Hour Fitness
Reviews
Rated 3.5/5 based on 33 customer reviews.
The mad lad
March 6, 2020 17:18
There is a certain young personal trainer during the day that is really awesome i don't know her name but am pretty impressed by her work ethic. She does wear a shirt that says master trainer. Just let her know keep up the good work. I like this gym no real complaints .
M Garcia
March 3, 2020 09:04
They keep raising the rates. Why don't they spend some of this money on repairs? Some of the tiles in the locker room are coming off the floor. A couple of shower curtains are gone. They really need to remodel the whole area. I try not to touch anything. I like the pool, but somehow, I often get a bad cold when I go swimming. I keep my membership because the senior fitness classes at the North Academy gym are really great!
Matthew Pallone
January 2, 2020 10:38
I have been a 24 hour fitness member for 15 years now and have never missed a payment. I went into this location on a Sunday morning my sister was in town visiting, she lives in a mountain town where there is no 24 hour being offered and they still charged her $20 just to spend one hour on the treadmill. I understand this may be policy but this is not how you treat somebody who is a loyal customer, especially when there are lots of other options and gyms that would be more accommodating.
On top of that the girl working the counter was pretty rude and really didn't seem to care if w stayed or left. I have an all club pass and I will say that some locations are better than others, I would probably stay away from this location.
Jordan brand
December 12, 2019 14:54
The people who go here don't have gym courtesy, weights left all over the place, not whipping down machines, people try to jump on to your machine during the middle of your sets.
Was trying to get my daily workout in before work when the cleaning lady decided she wanted to dust the cable machine I was currently using and knocked dust everywhere making it hard to breathe during my workout. They should really clean this place at night instead of the middle of the day when it's packed.
The staff is alright and that's the only reason I'm giving it two stars
Tara Muse
May 3, 2019 01:25
Wow what a mess. The pool is DISGUSTING. The suana is gross, part of the tile in the womens bathroom is falling off. I pay $34 a month for this? Not after tonight..
Jeremy Lindley
September 30, 2018 01:01
I use several 24 hour gyms but I purposely drive longer to keep from going to this gym which is close to my home. There are four main reasons:
1. The gym needs a serious remodel. The main floor is nasty, the machines are old rickety and the men's bathroom is falling apart nasty and a geth hazard.
2. The staff needs more training on enforcing the posted rules like rerack weights, no gym bags on floor, time limits on machines. Actually cleaning the place when the 24 hour promise message comes on
3. The refrigerators that hold the sports drinks don't work
4. The are always weights missing
Jamie Marie Davis
September 13, 2018 00:20
it's the best place on Earth worth every penny of my membership I purchased the two-year membership up front at Costco and and it's worth every penny
Matthew E
September 7, 2018 10:49
Cons: Almost every olymptical and treadmill has something wrong with it, or doesn't work. Weight machines are really old, some are new though, vent system looks like it has never been cleaned in pool area, looks and feels like they never clean the machines, floors look like they are rarely cleaned, especially in pool area and entrance to building, hair clumps all over the pool floor, and 1 or 2 tvs that don't work or have a check cooling system banner on it.
Pros: nice staff, Tvs, big place, lots of equipment, big gym for basketball, cycling room, free weights room, group workout room, personal trainers, kids room, supplement store and goods store, and my favorite.. A sauna, steam room, hot tub, and pool. Not a bad place for the price but I will definitely not be renewing my membership. The lack of cleanness, and working machines are a huge turn off for me.
A Google User
August 1, 2018 07:05
I love the 24Hour Fitness club at Austin Bluffs and Academy. It's smaller than the other locations, but brighter. More natural sunlight and maybe better lighting. Because to me, the North and South locations are just darker inside. Especially the wet areas. The sauna, pool, and steam room are way darker at the North and South locations. At the Austin Bluffs and Academy location it's super brite! Also the staff is great! They are always super nice and they always greet you with a smile and a hello. Which is really important to me. Peace.
Daniel Orozco
August 1, 2018 07:05
I love the 24Hour Fitness club at Austin Bluffs and Academy. It's smaller than the other locations, but brighter. More natural sunlight and maybe better lighting. Because to me, the North and South locations are just darker inside. Especially the wet areas. The sauna, pool, and steam room are way darker at the North and South locations. At the Austin Bluffs and Academy location it's super brite! Also the staff is great! They are always super nice and they always greet you with a smile and a hello. Which is really important to me. Peace.
A Google User
July 25, 2018 12:14
Friendly personnel. No aggressive up-sell. Locker rooms are well maintained. Air Conditioning is not too cold. Equipment is clean.
Ron Olivares
July 25, 2018 12:14
Friendly personnel. No aggressive up-sell. Locker rooms are well maintained. Air Conditioning is not too cold. Equipment is clean.
Ethan Hall
July 4, 2018 04:18
I came for the free-weights and that's what I got! Plenty of benches and barbell racks to go around. Even if it gets busy - with 7ish racks one is bound to open up. Always had friendly interactions with the staff, and never had any problems with members. Good atmosphere and it's open 24 hours!
A Google User
July 4, 2018 04:18
I came for the free-weights and that's what I got! Plenty of benches and barbell racks to go around. Even if it gets busy - with 7ish racks one is bound to open up. Always had friendly interactions with the staff, and never had any problems with members. Good atmosphere and it's open 24 hours!
Amanda S.
July 2, 2018 21:44
Wish there were more classes during evening hours when most people are off work, but overall nice gym for the price.
Nikola Sundic
June 29, 2018 17:22
I personally like more of a traditional gym feel, old school if you will, but honestly you can't beat this place for the price.
A Google User
June 29, 2018 17:22
I personally like more of a traditional gym feel, old school if you will, but honestly you can't beat this place for the price.
Erik Konig
June 5, 2018 22:32
Great place to work out, extensive free weight selection and a ton of machines as well. They also do classes, have a basketball court, sauna, pool and jacuzzi. The staff is always friendly and being open 24 hours works great with my busy schedule.
Mark Dezuba
May 29, 2018 16:34
Be careful of the staff. They lied when they sell me a membership. I paid in full for a full year - then six months later I recived bills. It took me one year ro straighten out the mess. They ended up giving me a one year membership for the price I paid.
Amy Pickett
May 20, 2018 18:54
I get everything i need here. Classes, staff help, equipment, its all there. I also love sometimes taking a swim in their pool and finishing off the workout in the hot tub or saunas. Ive been coming here off and on for 15 years, and lemmie tell ya, this is the best gym for the cost. Most people average a cost of $38 a month here but its well worth it! They have plenty of weight lifting options in the weight area also. Most people dont use that area unless they are hard core though ;)
Rachael Babiracki
May 1, 2018 15:21
Great club! The staff is super friendly and very focused on the members and supporting them in their goals. Great classes!
Justin Diax
March 30, 2018 04:51
early hours, and cleaning hours are a little off the signs all say 1am to 2am yet at 230 the sauna and bathroom are still closed as well as the sauna being propped open making it rather useless to sit in after cleaning is done. just frustrating to pay for a service and not be able to use it when im able to make it in the gym while also trying to adhere to the cleaning hours by coming in a little after 130 and finishing my work out at 230. just seems like the cleaning service is closing the men's bathroom and sauna for 2-3 hours instead of just the 1 hour. which i understand cleaning hours just don't understand the door being propped open for over 1:30 hr.
William Grover
February 26, 2018 13:22
Great staff and always a great environment. I was a member there for over 3 years and never had any complaints. There are plenty of machines, pieces of equipment for different styles of workouts and the area was always clean. By far my favorite gym in the area for their price.
Suzanne Thomas
February 20, 2018 22:22
Are you kidding me I can't believe you took off the schedule the Tuesday night yoga. The only master yoga instructor at 24 Hour Fitness...you took off the schedule. I loved how every class was different and I always learned something new from her. You need to bring back Kathleen! I am so disappointed!
BAKER KiNG
February 13, 2018 11:11
Would have gave five stars but there is a few things that can be cleaned. More than often you have to wait to use some of the equipment. There is also disrespectful meat heads everywhere here who need to learn how to act in public, but other than those few problems. This gym is awesome. Twice as much equipment as disgusting unprofessional planet fitness, and the staff here presents a professional gym employee demeanor. I enjoy working out at this gym and will continue to for years to come.
Ysr Erg
December 28, 2017 11:11
When I first did a walk-through in the gym I asked for two things: punching bag and swimming pool. I saw they got both and I joined the club then couple of weeks later they took the bag away and that was a bummer. I did not finding the swimming pool area very clean either, often times I was swimming there I saw particles swimming with me. So I wanted to get out. But having a contract for one year they refused it. Obviously customers' dissatisfaction is not enough excuse to break the contract. Money is more important for these people. These are the cons. As for the pros: It has lots of space to work out, the staff is usually very polite -even though you might see some occasional characters at the reception greeting you with 'what's up?' instead of ' how can I help you sir?' :-)
The machines are plenty, there are soft core and hardcore sections, there is a spinning room there is a basketball court and plenty of cardio machines to work out. For all these, the price is not bad at all but make sure you join and test it for a month or two or you may end up stuck with them for the whole year like I did. They are only closed at Christmas or on very extreme situations I guess, yes it's 24 hours.
Wendy
December 11, 2017 02:41
I'm 52, and this is my first time joining a gym. Parker showed me how to use the equipment and set up a routine for me that I'll be able to follow on my own. He cheerfully fielded all of my "I-Can't" statements with compassion and positive encouragement. Thanks Parker! So far I am pleased with the atmosphere of this place. My first day was Sunday, and it wasn't crowded.
beobachter47
November 1, 2017 16:14
My wife and I have been members since March 2017 and we have been very happy with the 24-Hr. Fitness at Austin Bluffs in Colo. Springs. There are many different workout machines and free-weights to choose from in this very large facility, and there is a spacious pool and hot-water spa to relax in afterwards.
There was a period during this past summer where the water temperature was not hot enough, due to the need for some new heating equipment. But Andy, the Club Manager, and Ray, the Maintenance Manager, stayed right on top of the situation and did not stop in their efforts to make everything right until all was right back to the perfect status we had enjoyed before.
The club is kept very clean and very pleasant by a very professional lady named Graciella during the week-days. And you can always count on Ray to jump on any maintenance issues that pop up, usually within one day. But almost nothing of any significance goes wrong usually -- thanks to Andy's sure and steady management of the entire club.
If you want a great place to work out, with large dressing rooms, well-maintained wet areas, plenty of showers with soap, and friendly but serious people who enjoy getting and staying in shape, check out 24-Hr. Fitness Sport on Austin Bluffs in Colorado Springs. I've been a member of different health club facilities since the late 70's, and this one is the best one overall....
Robyn Bee
October 24, 2017 14:53
This is more like 3.5 stars, but since it's not an option, I will give the benefit of the doubt and round up. I thought a about getting a membership here, but I cancelled within a couple days. The people at the center were nice for the most part, and the GM was very polite and professional. The facilities were very nice and clean. However, there are reasons I am canceling the membership. One reason is that they were pushing me to have a personal trainer. That in itself is not bad, but I have social anxiety and this isn't the best approach for me because having a trainer makes me easily flustered. The issue I had was that it seemed like my trainer was interrogating me when he was getting to know me. I did not get any say in what type of trainer i would like. On top of the annual fee and monthly fee, they were trying to charge me $200.00 for the personal trainer. The personal trainer was not something I really wanted in the first place, but I understand they have good intentions. Overall it is a nice place to work out, but the high prices and micromanaging trainer (he even seemed to micromanage while we were just talking) made me decide that it wasn't worth the membership. Nice staff and facilities overall, but this wasn't for me. It looks like a nice place for others though and I appreciated them having me for a few days.
All Political
October 24, 2017 14:53
Good people, lots of space, good prices, very clean. Only issue I could have with them is that alot of their tread-mills and biking machines are super inaccurate in terms of speed and calorie-burn. Other wise, I wish I could go there more.
Mike
October 24, 2017 14:53
Golds gym has smoothie bar, FREE WIFI , cleaner, machines are not worn down and better staff. Glad I switched. not to mention 24 would raise my bill every year
Savannah Waggoner
October 24, 2017 14:53
The 24 Hour Fitness franchise is a joke. The gyms are dirty and they scam you with hidden charges. I placed my account on hold and was not notified I would be charged their annual fee even though I was not using their facilities. This fee occurred before the account automatically re-activated itself. Make sure to cancel your membership rather than placing it on hold. They send an email the day you place your account on hold but it would cost them to send a reminder notification of the account being automatically re-activated. Terrible customer service.
Joshua Greschke
October 24, 2017 14:53
The mangers here are a joke don't promote anything and could care less about there members. Bathrooms are always dirty, machines always broke down, pool or hot tub is always broken down. I recommend putting someone in charge that can handle a business your management is a joke