Clint Watts
October 24, 2017 14:48
The good - great facility and my 3 kids (11, 11, 8) kids loved the "Rookie" workouts. The trainers kept it fun for all three, a swimmer, tennis player, and BJJ practitioner.
The bad - last year the previous manager apparently made deals that were not corporate approved, and subsequently, we lost money that we had paid to D1. We paid $300, ($100 for each kid) to get 8 "Rookie" sessions on punch passes. After the kids had used 3, 3, and 4 sessions respectively, the new manager stated that the previous manager had done things not approved by D1 corporate, and asked for a copy of a contract for the punch passes, which of course the previous manager hadn't provided.
So, we received only 42% of the sessions we paid for, or about $125 of the $300 we paid. I understand that sometimes employees do the wrong thing, but that is of course bad business.