Christian Joho
August 30, 2018 00:38
Just wanted to commend the entire staff at the Del Amo mall Lulu location. Everyone is always very friendly and greets you with a smile when you walk in. I stopped by the other day to purchase my 3rd pair of T.H.E. 9" Short and to have my other two pairs hemmed to 8" rather than 9". They were very helpful and informative about the process and didn't mind answering all the questions I had about it, as I had never done it before. The new pair I purchased ended up having to be ordered, and it took some doing on their part to find exactly what I wanted in the right size. They of course reassured me it was no trouble at all and it all went smoothly. Today I came in to pick up one of the pairs I had hemmed and it not only was the perfect length, but looked as if it were brand new off the rack. They even went to so far as to include the little slit on each side, which was a great detail. Big thanks to that whole team for catering to me and making me a very happy customer!