Sarah Hessler
October 24, 2017 17:28
If I could give this review 0 stars I would. First off, I came in to try out this gym with a free 3 day pass. I was greeted by a man by the name of Giovanni who said he wanted to speak with me and it would only be 10-15 minutes of my time. That was a lie.. it turned into a 45 minute discussion with me and the two people I was with getting up and leaving.
The first red flag was when Giovanni asked me and the 2 people I was with what we do and that he would not tell us how to do our jobs. He also bragged about all these sales he's made in just a day..Second off, when we were on the tour, I told Giovanni we had appointments to be at and that we don't have much time for this. So he ended the tour and we walked back to his desk. At his desk he showed us some slides and wanted us to buy a gym membership right then and there. Myself and the two others who I came with declined stating we were trying out different gyms to see which one fit us best and we would need to try out this gym as well to see if it felt like a good fit. Apparently Giovanni didn't listen and asked us a couple minutes later what he could do to get us to sign up TODAY. We declined again saying we have to try it before we buy it. So then he brushed that off and started to get a bit unreasonable. He said he would keep our drivers license while we workout and follow up with him once we were done. I told him I was not comfortable with him keeping my drivers license and the two people that were with me weren't comfortable with that either. This is when things really flipped. Giovanni started to insult us and stated that he needed our IDs to put us in the system for a FREE 3 DAY TRIAL? Okay??? So he put one of my male friends in the system then moved on to me and after entering my info he wanted to take my picture. I was not comfortable with that and the fact that he didn't take my male friends picture when he was Inputted. This was enough for me and I was very uncomfortable. Me and the two people I was with ended up walking out and leaving. While we were headed for the door I heard Giovanni in the background say " unbelievable..I can't believe they did that.."
Note to Giovanni- please go get some lessons on how to sell a service to someone. Being aggressive, insulting, and rude isn't going to get you there. I wish I would have asked for Giovanni's manager.... unbelievable to you to Giovanni. Not sure how you got your job.