Reviews

Rated 3.9/5 based on 27 customer reviews.
May 7, 2020 20:30

Immediately as you walk in it stinks like it is not properly cleaned. An awful Smell hits you right on the face as you open the door. Restrooms are discussing, The showers are never washed, employees change soap and just leave the empty bottles on the floor. Look at my pictures I posted, human feces in the showers!

March 3, 2020 00:27

Immediately as you walk in it stinks like it is not properly cleaned. An awful Smell hits you right in the face as you open the door. Resrrooms are discussing, The showers are never washed, employees change soap and just leave the empty bottles on the floor.

January 1, 2020 22:42

In glad I gave this gym a chance!
Is close by, and I can scooter there.
I love their showers .
They're clean, and unclogged, unlike other gyms..
Plenty of machines!!

December 3, 2019 13:49

Love it here this place is great I'd recommend it to anyone

November 28, 2019 21:25

This is my home gym I frequent this place pretty much everyday for one main reason. People take their workouts at this location with more seriousness than the other surrounding 24 hour fitness locations. What are the benefits of this? It's pretty simple: You do not have to wait an eternity before getting the oppurtunity to use what ever weights or machines necessary to achieve your workout goals.

July 22, 2019 16:40

Joined 24 Hr after a shitty experience at Planet Fitness. You get what you pay for! Been a member for 1 year. Cleanest gym. Equipment very new compared to other gyms in the area. The staff and management are very professional and friendly. I recommend the Body Pump classes with MiaSarah; challenging and fun. The 24hr app is also a great tool to use. My membership expired this month. If I ever join a gym again, it will be 24.

September 27, 2018 17:00

I like to relax and get cleaned very well after exercises.

September 4, 2018 22:43

The people that works here don't want to help you, they just care about the money. They do keep charging you even after cancelling, so please cancel within the first three days or get charged extra. I came in to check out the new gym, but as soon i got the tour they had me trying to sign a contract!! I was upfront with the staff that i was already in a gym and just wanted a day pass to see if its right for me, but they dont offer anything like that(or they say), however if you check online, you can get a 3 day pass that they dont mention at all, even though they work for that company and should know more since it is their only job!! I also knew that Costco offered memberships for 2 years for 700 dollars. ***So please do some research or watch some prime examples on YouTube of the terrible management. Knowing this now couldn't help me for what was coming...

A supervisor(who seemed to vanish and no longer works there) got me excited and charge me $10 for the month, but it was a scam!! He told me if i cancel my contract by the end of the month, that i would get a full refund and I would not be charge for any hidden fees. He gave me wrong information and knew that i should have recorded the entire conversation because it sounded sketchy from the beginning. Basically it ended by blaming me for the misinformation because their staff are always perfect and they never make mistakes.

Long story short, i ended up owing a lot of money and I tried talking to the staff, manager, and calling for hours on end over customer service on the phone with No success!!!

UPDATE...
24 HourFitness was being sued on Oct 2017 becauae it had thousands of complaints of charging extra and not being upfront about it. I was fortunate enough to be one those people and won the case. This was both santa ana and costa mesa gyms. So go check it out google it or find it on youtube. It feels great when you win!!!!

September 4, 2018 22:43

The people that works here don't want to help you, they just care about the money. They do keep charging you even after cancelling, so please cancel within the first three days or get charged extra. I came in to check out the new gym, but as soon i got the tour they had me trying to sign a contract!! I was upfront with the staff that i was already in a gym and just wanted a day pass to see if its right for me, but they dont offer anything like that(or they say), however if you check online, you can get a 3 day pass that they dont mention at all, even though they work for that company and should know more since it is their only job!! I also knew that Costco offered memberships for 2 years for 700 dollars. ***So please do some research or watch some prime examples on YouTube of the terrible management. Knowing this now couldn't help me for what was coming...

A supervisor(who seemed to vanish and no longer works there) got me excited and charge me $10 for the month, but it was a scam!! He told me if i cancel my contract by the end of the month, that i would get a full refund and I would not be charge for any hidden fees. He gave me wrong information and knew that i should have recorded the entire conversation because it sounded sketchy from the beginning. Basically it ended by blaming me for the misinformation because their staff are always perfect and they never make mistakes.

Long story short, i ended up owing a lot of money and I tried talking to the staff, manager, and calling for hours on end over customer service on the phone with No success!!!

UPDATE...
24 HourFitness was being sued on Oct 2017 becauae it had thousands of complaints of charging extra and not being upfront about it. I was fortunate enough to be one those people and won the case. This was both santa ana and costa mesa gyms. So go check it out google it or find it on youtube. It feels great when you win!!!!

August 10, 2018 00:59

It is a good place to work out, but they need somebody clean the place frequently specially the lockers and restrooms.

August 10, 2018 00:59

It is a good place to work out, but they need somebody clean the place frequently specially the lockers and restrooms.

June 13, 2018 02:55

People are great. Staff is good. Just gym visit. Also great value for your bucks

June 13, 2018 02:55

People are great. Staff is good. Just gym visit. Also great value for your bucks

April 7, 2018 20:07

Good overall , commercial gym no character... gym goers know what I mean.

March 7, 2018 19:36

Love this place. They opened not to long ago and staff makes you feel like fam. They really do help you accomplish your goals and keep you motivated. Big shoutout and thanks to Edwardo Mendoza for getting me through the sign in process.

March 7, 2018 19:36

Love this place. They opened not to long ago and staff makes you feel like fam. They really do help you accomplish your goals and keep you motivated. Big shoutout and thanks to Edwardo Mendoza for getting me through the sign in process.

March 5, 2018 16:48

This location is welcoming to everyone. trainers and salesmen are all friendly. They are realistic and sometimes blunt, but health is extremely important no matter how relative people think it is. No matter your level of detication, they are ready, willing, and excited to help you on your "fitness journey". Brett, Bryce,Jay, and Juan are all members of the staff that have made the friendliest staff members ive met so far, but I'm sure that the rest of the staff is just as friendly. On top of the friendly staff, the location is very clean and has some of the top amenities. It is a regular 24 sport with many things you'd find in an ultra-sport. #1 24 hour fitness in the area.

Some comments mention the fact that the location sells memberships too much. Remember that gyms are businesses that need to turn profits to stay open. Staff is very open and mention not forcing members into commitments they are not comfortable making.

March 5, 2018 16:48

This location is welcoming to everyone. trainers and salesmen are all friendly. They are realistic and sometimes blunt, but health is extremely important no matter how relative people think it is. No matter your level of detication, they are ready, willing, and excited to help you on your "fitness journey". Brett, Bryce,Jay, and Juan are all members of the staff that have made the friendliest staff members ive met so far, but I'm sure that the rest of the staff is just as friendly. On top of the friendly staff, the location is very clean and has some of the top amenities. It is a regular 24 sport with many things you'd find in an ultra-sport. #1 24 hour fitness in the area.

Some comments mention the fact that the location sells memberships too much. Remember that gyms are businesses that need to turn profits to stay open. Staff is very open and mention not forcing members into commitments they are not comfortable making.

February 18, 2018 19:10

a newer super sport, feels a little small but is generally less crowded then your average 24. take advantage of it while you can! They have a really friendly staff of people!

January 26, 2018 19:33

This place is neat but sometimes really packed. You can barely park or use equipment.

January 5, 2018 18:10

Great Customer services always ready to help or let you do your own thing but no towels

December 19, 2017 19:20

The staff that works there don't necessarily want to help you get in shape, they mostly care about the money, commission, and charging you even after cancelling. I came in to check out the new gym, but as soon i got the tour they had me trying to sign a contract!! I was upfront with the staff that i was already in a gym and just wanted a day pass to see if its right for me, but they dont offer anything like that(or they say), however if you check online, you can get a 3 day pass that they dont mention at all, even though they work for that company and should know more since it is their only job!! I also knew that Costco offered memberships for 2 years for 700 dollars. Even knowing all these now could have not help me for what was coming.

A supervisor(who seemed to vanish and no longer works there) got me excited and charge me $10 for the month, but it was a scam!! He told me if i cancel my contract by the end of the month, that i would get a full refund and I would not be charge for any hidden fees. He gave me wrong information and knew that i should have recorded the entire conversation because it sounded sketchy from the beginning. Basically it ended by blaming me for the misinformation because their staff are always perfect and they never make mistakes.

Long story short, i ended up owing a lot of money and I tried talking to the staff, manager, and calling for hours on end over customer service on the phone with No success!!!

October 24, 2017 17:27

This new gym is really nice! The parking lot is mayhem, but once you get inside, there's really not that many people here. The place is really big. Check it out!

October 24, 2017 17:27

Good equipment and large selection of exercise equipment

October 24, 2017 17:27

I really enjoy it nice people and works and great trainers and really nice place to work out

October 24, 2017 17:27

As soon as you walk in you get greeted, staff at this gym are very friendly. As soon as you walk in the stretching Matt is on your left hand side, locker rooms are on the far-right corner.

September 25, 2017 13:15

As soon as you walk in you get greeted, staff at this gym are very friendly. As soon as you walk in the stretching Matt is on your left hand side, locker rooms are on the far-right corner.

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