Reviews

Rated 3.3/5 based on 26 customer reviews.
January 7, 2020 02:55

Great gym for me. Clean facility and their staffs were nice. Machines were working well and well-maintained.

November 25, 2019 19:23

Could be much better for the price of membership. If I wasn't locked in a year contract I'd cancel and find a different gym. Good luck following a specific gym plan or routine, the place is always so packed that you'll need to modify whatever workout you had planned. The parking lot seems like a sketchy place. The men's locker room is always wet. I look forward to going to the gym almost daily but now I find myself wondering what fresh hell I'll have to deal with each time I go. This gym can be better, it just isn't.

March 16, 2019 04:06

You cannot play basketball if you dont have friends. Pre-made team always takes court. I am waiting 3 hours.

September 20, 2018 20:31

The rules are not inforced here. Members wear shoes in the saunas which is not allowed. Nobody from the management cares.

August 25, 2018 04:01

The staff is pretty awesome, trainers sometimes abuse power and try to reserve machines hours ahead of time.

August 25, 2018 04:01

The staff is pretty awesome, trainers sometimes abuse power and try to reserve machines hours ahead of time.

August 8, 2018 03:01

Top notch training @ the Borel Square San Mateo location see Chris for Martial arts

July 18, 2018 09:49

Being new to the area, we came here around 6:30am to give the club a try with a guest pass provided online. We were told someone needed to activate the pass and they would not be in until 8:30am. The pass online said nothing about time restrictions. How hard is it to do an activation on the computer? What's the point of having someone behind the counter doing absolutely nothing in the morning. Seriously, they turned us away and did not even provide an apology.

July 18, 2018 09:49

Being new to the area, we came here around 6:30am to give the club a try with a guest pass provided online. We were told someone needed to activate the pass and they would not be in until 8:30am. The pass online said nothing about time restrictions. How hard is it to do an activation on the computer? What's the point of having someone behind the counter doing absolutely nothing in the morning. Seriously, they turned us away and did not even provide an apology.

July 9, 2018 01:10

Today is my very lucky day to meet Killian and Alyssa in the front desk. Killian calls AAA twice for me and Alyssa gives me the phone number that AAA driver can contact.
I leave my phone and purse in my car. I am grateful to Killian, Alyssa and one young man in the parking lot who search for 24 hours AAA road assistance.
Thank you! Thank you! Thank you!
God bless you all !!!

July 9, 2018 01:10

Today is my very lucky day to meet Killian and Alyssa in the front desk. Killian calls AAA twice for me and Alyssa gives me the phone number that AAA driver can contact.
I leave my phone and purse in my car. I am grateful to Killian, Alyssa and one young man in the parking lot who search for 24 hours AAA road assistance.
Thank you! Thank you! Thank you!
God bless you all !!!

May 31, 2018 14:58

Pretty much the worst 24 hour fitness I have ever been to, and I have been to a lot. Locker rooms are a mess, multiple showers, toilets, lockers broken, and it is always filthy, I mean scary filthy, you drop anything on the floor and you throw it away. Generally 20 to 50 percent of all the equipment on the floor is broken, what is still working needs maintenance, dryers are always broken so towels are often not available. Cleaner spray and paper towel dispensers are always empty. Staff does nothing except fold towels, you never see them on the floor. If you have any other choices for a gym, even if you have to drive further, do it

May 29, 2018 00:22

This place really stepped up their game by adding 4 new squat racks a couple years ago. All together they have 6 squat racks. Amazing!

During the golden hours it can get pretty packed, but if you go during off peak hours (after 9pm), workouts take less time since you're not waiting around for a rack.

May 29, 2018 00:22

This place really stepped up their game by adding 4 new squat racks a couple years ago. All together they have 6 squat racks. Amazing!

During the golden hours it can get pretty packed, but if you go during off peak hours (after 9pm), workouts take less time since you're not waiting around for a rack.

April 28, 2018 19:18

Pretty much the worst 24 hour fitness I have every been to, and I have been to a lot. Locker rooms as re a mess, multiple showers, toilets, lockers broken, and it is always filthy, I mean scary filthy, you drop anything and you throw it away. Generally 20 to 50 percent of all the equipment on the floor is broken, what is still working needs maintenance, dryers are always broken so towels are often not available. Cleaner spray and paper towel dispensers are always empty. Staff does nothing except gold towels, you never see them on the floor. If you have any other choices for a gym, even if you have to drive further, do it

March 17, 2018 09:20

All super sport provide free towel, only wish is that they charge a deposit for them so members don't treat the towels like they're garbage.

February 21, 2018 17:53

The girls are hot, the dudes are buff and they got a ball court, plus I don't have to use my own towel. They could use some better bballs for sure. But ppl steal balls up there so it's possible they try. I'm overpaying but welcome to the bay.

December 24, 2017 15:11

Great gym, very clean and well-stocked. A wide variety of machines and equipment. This 24 Hour Fitness has a much more serious crowd. The San Mateo Sport on El Camino Real is a bit more laid back. You could go there just to hop on an elliptical for half an hour.

The locker rooms and bathrooms are very clean, though I can't speak to the showers, pool, steam room, sauna, or basketball court. There are a variety of classes, and circuit machines.

October 29, 2017 21:12

This supersport can get a bit crowded, but has a ton of cardio and weight machines that are well-maintained. Also a decent size free-weight area. Locker rooms are ok but can get quite cramped.

October 25, 2017 13:31

Dirty and poorly maintained. Pool is so cloudy you can't see your hand in front of your face. Facilities often off limit for classes especially pool. About 6 barbells for roughly 150 people at any given time so if you want to lift weights be prepared to wait longer than you actually work out. Rarely clean towels but there are dirty ones all over the locker room floor. "Free" consultation upon sign up is a 45 minute infomercial for horrifically overpriced personal trainer services ($90 for a 45-50 minute session with a requirement to pay for many sessions in advance). Be prepared to $50 a month for what amounts to run down cardio equipment and a water fountain.

October 25, 2017 13:31

Killian is one of the workers at the front here and not only is he really personable he's also knowledgable. Treated a friend and I so kindly and really answered all the questions we had and was just all over a great worker! Thanks a lot dude we really appreciate all of your help!

October 25, 2017 13:31

Friendly staff, clean, very professional. For me it's about the water features which were all top notch. Pool is three shared lanes, and the jacuzzi is spacious and clean. although the Jets could be harder, it gets the job done. Steam room is perfect temperature, fills with fresh steam often, and has a fresh clean smell. Not old or mildewy. Sauna is spacious and nice. They have a suit dryer. Fresh towels are always available. Facilities are well maintained and there is plenty of parking. One of the best on this side of the Bay.

October 25, 2017 13:31

I love the Group X 6:00am classes. I also love being greeted with a smile and warm towel every time I walk in by Rich.

October 25, 2017 13:31

This gym is a joke. They have a huge rig with bumpers to do lifts but you can't drop the bumper weights/bar on the heavily padded floor they have. What is the point of the bumper weights... To be able to lift heavy then drop it. Give me a break 24. You're turning into Planet Fitness.

September 21, 2017 11:47

Dirty and poorly maintained. Pool is so cloudy you can't see your hand in front of your face. Facilities often off limit for classes especially pool. About 6 barbells for roughly 150 people at any given time so if you want to lift weights be prepared to wait longer than you actually work out. Rarely clean towels but there are dirty ones all over the locker room floor. "Free" consultation upon sign up is a 45 minute infomercial for horrifically overpriced personal trainer services ($90 for a 45-50 minute session with a requirement to pay for many sessions in advance). Be prepared to $50 a month for what amounts to run down cardio equipment and a water fountain.

August 5, 2017 21:37

Killian is one of the workers at the front here and not only is he really personable he's also knowledgable. Treated a friend and I so kindly and really answered all the questions we had and was just all over a great worker! Thanks a lot dude we really appreciate all of your help!

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