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Rated 2.0/5 based on 27 customer reviews.
March 16, 2020 16:18

The amenities and transport access of these apartments is great. But please be mindful that the low construction quality and the unmindful neighbors can make this not a place worth living in, we lived in different apartments for 3 years (Pines, Oaks and Laurels) and always moved because of noise issues - children jumping above your bedroom, people putting on washer/dryer/vaccum at odd hours of the night. This year we moved for good and got a much better deal looking to rent directly from landlords. Consider your options of renting from landlords than Irvine, you will get a better deal and peace of mind (only if you can make adjustments with a smaller park, pool/gym and not get besotted by Irvine's glossy brochures and swanky offices).

March 7, 2020 21:13

Money extortion agency! Rude management staff in the residents services. Had a horrible experience while moving out because of their own accounting mistakes. Parking is also a big issue in this community.

They apparently made an accounting mistake and realized it after 3 months and they are not even sorry for that. Was not aware that making mistake was part of their job. As if this inconvenience wasn't enough, although their 'revised account statement' email clearly mentions 21 days for making the payment, they sent it to the collections agency within 8 days and I got 'extortion' calls and mail from them. Basically, they can take 3 months to realize their mistake, but expect the customer to pay up the unplanned amount within 3 days. Again, they aren't sorry for this as well. Looks like their main job money extortion, real estate is just a front face.

March 7, 2020 21:12

Money extortion agency! Rude management staff in the residents services. Had a horrible experience while moving out because of their own accounting mistakes. Parking is also a big issue in this community.

They apparently made an accounting mistake and realized it after 3 months and they are not even sorry for that. Was not aware that making mistake was part of their job. As if this inconvenience wasn't enough, although their 'revised account statement' email clearly mentions 21 days for making the payment, they sent it to the collections agency within 8 days and I got 'extortion' calls and mail from them. Basically, they can take 3 months to realize their mistake, but expect the customer to pay up the unplanned amount within 3 days. Again, they aren't sorry for this as well. Looks like their main job money extortion, real estate is just a front face.

March 7, 2020 15:17

Have been living here for more than 3 years now and I highly recommend this place if you don't want to worry about maintenance issues. Nearby many offices and excellent park if you have parents visiting over. Also the swimming pools are heated and super clean.

Thanks to Pam(Resident services) and Manuel(Maintenance) for all their help!!

January 20, 2020 15:17

Calm, quite environment, superb view

June 4, 2019 00:15

Very bad security. Look at the images I have posted. Someone keeps the door to the garage open with a wooden piece. My car was broken into inside the garage! What kind of security does it look like if a car is broken into inside the garage???! Very disappointed.

May 7, 2019 15:34

I moved here last year and absolutely loved it. I had rented a renovated 3b2b unit in Oaks. The rooms are very specious and has good amount of sunlight coming in. Didn't have to put many maintenance requests and whenever I did, the maintenance team sent someone within 24 hours to look into the issue.

I just leased an apt for next year as well!
would highly recommend this place.

March 4, 2019 16:37

Cannot give 0 ratings.. Worst apartment till date. Management is worst. They charge a lot when you leave. Full of rats and rodents.. Should be Rodents apartment. Very old .. Rent is very high.. Quality is very bad and not worth the money you pay. There are better apartments out there than this go with this. Their apartments are old, Still they charge high, When you leave they will charge even more for replacement and all in 1000s of dollars. It is better to stay in luxary apartments than stay here where you will finally pay same amount. STAFF is HORRIBLE.. When every i went for anything, They were of no use. useless staff..

September 5, 2018 00:23

I am not sure where to start but we were scheduled to move in on 9th Aug 2017. We were informed that everything is ready and we can move in. When we get to the apartment, we realized the apartment is in no state to move in, it wasn't cleaned at all. Now after all the discussions with the manager, we were given another furnished apartment until our apartment gets ready and we were not given any ETA. We had to get all over entire luggage to the temporary accommodation. And then there were other third world problems like no internet working etc which i don't want to mention. After all the hassles next day we were informed to vacate and move in as our apartment was 'ready to move in'.

Ignored all that has happened, finally on a positive note moved in to apartment only to realize it wasn't cleaned properly. The carpet, all shelves, window blinds and everything was dusty. We had complained again but we were ignored. We had to clean it ourselves the way we do during move out. Pre-move in check list was not enough to fill in all issues. We had to take tens of pictures and sent email to management. They mentioned they would certainly consider while move out.

Now, this discussion was from last month when their servicing team comes in for pre-move out inspection and without checking much hands us 350$ minimum as standard move out charges. We have clearly mentioned it to them that it was never the way we were given the apartment during move in and we were asked to check with management. We have discussed that many a times but turned out to be of no use.

We have cleaned the apartment ourselves to the very best which was far far better than what we received. Its been 2 weeks that we moved out and now we get the final expenses where they charged 450$ ridiculously.

There is really no point even discussing this any further. They don't care about you anymore. You would anyways move out and they have your deposit.

I DO NOT RECOMMEND THIS PLACE TO ANYONE.

September 5, 2018 00:23

I am not sure where to start but we were scheduled to move in on 9th Aug 2017. We were informed that everything is ready and we can move in. When we get to the apartment, we realized the apartment is in no state to move in, it wasn't cleaned at all. Now after all the discussions with the manager, we were given another furnished apartment until our apartment gets ready and we were not given any ETA. We had to get all over entire luggage to the temporary accommodation. And then there were other third world problems like no internet working etc which i don't want to mention. After all the hassles next day we were informed to vacate and move in as our apartment was 'ready to move in'.

Ignored all that has happened, finally on a positive note moved in to apartment only to realize it wasn't cleaned properly. The carpet, all shelves, window blinds and everything was dusty. We had complained again but we were ignored. We had to clean it ourselves the way we do during move out. Pre-move in check list was not enough to fill in all issues. We had to take tens of pictures and sent email to management. They mentioned they would certainly consider while move out.

Now, this discussion was from last month when their servicing team comes in for pre-move out inspection and without checking much hands us 350$ minimum as standard move out charges. We have clearly mentioned it to them that it was never the way we were given the apartment during move in and we were asked to check with management. We have discussed that many a times but turned out to be of no use.

We have cleaned the apartment ourselves to the very best which was far far better than what we received. Its been 2 weeks that we moved out and now we get the final expenses where they charged 450$ ridiculously.

There is really no point even discussing this any further. They don't care about you anymore. You would anyways move out and they have your deposit.

I DO NOT RECOMMEND THIS PLACE TO ANYONE.

August 9, 2018 15:19

Very slow service and no proper mgmt.

August 9, 2018 15:19

Very slow service and no proper mgmt.

April 28, 2018 16:18

These guys will cheat you in every possible way.
1. I wanted to have a look at the unit before finalizing it. So, I placed a hold request at 10 PM, In morning I went to see the unit. However, they increase price in the morning and did not honor price on previous evening even after placing an hold. In fact, seems like they increased the price just because I indicated interest.
2. Construction if going in several blocks. Living here is pain due to noise. After paying very high rent compared to other nearby communities, all you get is horrible noise. They won't tell anything when you try to book the unit. They will secretly add so called "construction advisory addendum" when you sign your lease.

So, consider North Park, San Jose considering all this.

April 28, 2018 16:18

These guys will cheat you in every possible way.
1. I wanted to have a look at the unit before finalizing it. So, I placed a hold request at 10 PM, In morning I went to see the unit. However, they increase price in the morning and did not honor price on previous evening even after placing an hold. In fact, seems like they increased the price just because I indicated interest.
2. Construction if going in several blocks. Living here is pain due to noise. After paying very high rent compared to other nearby communities, all you get is horrible noise. They won't tell anything when you try to book the unit. They will secretly add so called "construction advisory addendum" when you sign your lease.

So, consider North Park, San Jose considering all this.

December 14, 2017 13:56

I just leased an apartment here ,this review is not for the apartments/nor the staff. This is for Cary Maro who helped me lease an apartment here. His efforts to find something I wanted was outstanding. If it wasn't for him I definitely would have lease somewhere else. I hope I get the same help / treatment from rest of the staff during my stay here.

December 14, 2017 13:56

I just leased an apartment here ,this review is not for the apartments/nor the staff. This is for Cary Maro who helped me lease an apartment here. His efforts to find something I wanted was outstanding. If it wasn't for him I definitely would have lease somewhere else. I hope I get the same help / treatment from rest of the staff during my stay here.

October 20, 2017 07:48

Be aware of this company! They are making millions of dollars but were trying to cheat on the inspection paper and charge me $100 more! When the guy came for inspection he said the unit does not need painting and we signed that. When I left after couple of months they charge me for full painting and after few weeks going there and calling them finally I forced the inspector to bring back the paper that we signed. It took them half an hour and after he came first they went to other room talking secretly with the manager and show me a copy of my inspection paper. What they did was adding one line to that paper that it needs painting, copy of it and they didn't even gave me the paper. They were showing me from 1 meter away and telling me to look! Totally SCAM!

October 20, 2017 07:48

I've been living here in North Park for 5 years. I tried different communities here like Oaks, Redwoods, Cypress and Sycamores and to me the best one is Sycamores which is the newest in NorthPark.
Enjoy the resort style beautifull architecture by Irvine comoany.
In my last move in, I met Judith Serrato, she is one of the best property Consultant I've ever met.
Judith has a very nice attitude, detail oriented, hard worker and passionate about her job and responsibilities. She showed me many options with patience and helped me to find the best available option.
I noticed she is busy everyday with many customers but she try her bests to make everybody happy with thier experience in North Park.
I recommend North Park to everybody who wants to live in San Jose because this is the best apartment community in San Jose.

October 20, 2017 07:48

Cheap construction. Noisy apartments. Black mold. On-site security changes 2-3x a year, not sure if to save money or to replace incompetent guards. Theft and break-ins are common. Drivers are reckless, pedestrians need be extra vigilant here (speeding is common, stop signs are ignored, have witnessed hit & runs against parked cars). Parking is terrible if you have more than one vehicle. No accommodations for moving in/out (not enough usable space for moving trucks and building access is poor). Gyms are poorly maintained, broken equipment will typically stay broken for months on end. Gym in general is hot and poorly ventilated. People don't know how to use the trash chutes. Garbage piles up inside the dedicated rooms, ultimately results in rats/cockroaches and inability to access the trash chutes. Paint in apartments is cheap and incredibly easy to damage. Dog areas are poorly maintained, urine build-up, nobody picks up poop (not even the on-site staff)... heck it isn't even just the dog runs, literally dog poop hiding in most grassy areas. Smell of curry is very pungent and a regular presence, if you are sensitive to that it will make living here difficult. If it isn't the curry that gets you, it will likely be the public waste plants up the street. Just a mile or two north of here is not only a landfill but also a sewage treatment plant. Strong winds coming in from the south bay wetlands make it a constant reminder.

So yeah... living here sucks and will cost you $>3K a month. Unfortunately The Irvine Company has done a great job of infesting the South Bay real estate market and has apartments and commercial properties everywhere.

October 20, 2017 07:48

I drop in to check the availability of apartments but I was not served. There have been couple of guys in leasing office and pretending they are busy. Just to add - new customer parking was almost empty, so they are lazy. Btw, I am pregnant so arriving again is not worth as they don't show any respect to new costumers.

October 20, 2017 07:48

Hell on earth. Parties all the time. Loud noise. See the photos on yelp to get the full experience. Trash everywhere and they have caution tape around the pool after a major incident.

September 11, 2017 18:54

I drop in to check the availability of apartments but I was not served. There have been couple of guys in leasing office and pretending they are busy. Just to add - new customer parking was almost empty, so they are lazy. Btw, I am pregnant so arriving again is not worth as they don't show any respect to new costumers.

July 8, 2017 22:24

Cheap construction. Noisy apartments. Black mold. On-site security changes 2-3x a year, not sure if to save money or to replace incompetent guards. Theft and break-ins are common. Drivers are reckless, pedestrians need be extra vigilant here (speeding is common, stop signs are ignored, have witnessed hit & runs against parked cars). Parking is terrible if you have more than one vehicle. No accommodations for moving in/out (not enough usable space for moving trucks and building access is poor). Gyms are poorly maintained, broken equipment will typically stay broken for months on end. Gym in general is hot and poorly ventilated. People don't know how to use the trash chutes. Garbage piles up inside the dedicated rooms, ultimately results in rats/cockroaches and inability to access the trash chutes. Paint in apartments is cheap and incredibly easy to damage. Dog areas are poorly maintained, urine build-up, nobody picks up poop (not even the on-site staff)... heck it isn't even just the dog runs, literally dog poop hiding in most grassy areas. Smell of curry is very pungent and a regular presence, if you are sensitive to that it will make living here difficult. If it isn't the curry that gets you, it will likely be the public waste plants up the street. Just a mile or two north of here is not only a landfill but also a sewage treatment plant. Strong winds coming in from the south bay wetlands make it a constant reminder.

So yeah... living here sucks and will cost you $>3K a month. Unfortunately The Irvine Company has done a great job of infesting the South Bay real estate market and has apartments and commercial properties everywhere.

July 5, 2017 16:39

Hell on earth. Parties all the time. Loud noise. See the photos on yelp to get the full experience. Trash everywhere and they have caution tape around the pool after a major incident.

May 24, 2017 16:38

I've been living here in North Park for 5 years. I tried different communities here like Oaks, Redwoods, Cypress and Sycamores and to me the best one is Sycamores which is the newest in NorthPark.
Enjoy the resort style beautifull architecture by Irvine comoany.
In my last move in, I met Judith Serrato, she is one of the best property Consultant I've ever met.
Judith has a very nice attitude, detail oriented, hard worker and passionate about her job and responsibilities. She showed me many options with patience and helped me to find the best available option.
I noticed she is busy everyday with many customers but she try her bests to make everybody happy with thier experience in North Park.
I recommend North Park to everybody who wants to live in San Jose because this is the best apartment community in San Jose.

May 21, 2017 03:03

Be aware of this company! They are making millions of dollars but were trying to cheat on the inspection paper and charge me $100 more! When the guy came for inspection he said the unit does not need painting and we signed that. When I left after couple of months they charge me for full painting and after few weeks going there and calling them finally I forced the inspector to bring back the paper that we signed. It took them half an hour and after he came first they went to other room talking secretly with the manager and show me a copy of my inspection paper. What they did was adding one line to that paper that it needs painting, copy of it and they didn't even gave me the paper. They were showing me from 1 meter away and telling me to look! Totally SCAM!

May 21, 2017 03:03

Be aware of this company! They are making millions of dollars but were trying to cheat on the inspection paper and charge me $100 more! When the guy came for inspection he said the unit does not need painting and we signed that. When I left after couple of months they charge me for full painting and after few weeks going there and calling them finally I forced the inspector to bring back the paper that we signed. It took them half an hour and after he came first they went to other room talking secretly with the manager and show me a copy of my inspection paper. What they did was adding one line to that paper that it needs painting, copy of it and they didn't even gave me the paper. They were showing me from 1 meter away and telling me to look! Totally SCAM!

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