Open Now
- Address:2531 Evergreen Ave, West Sacramento, CA 95691
- Phone:(916) 371-7900
- Website:http://www.fitwestsac.com/
- Rating:3.1
- Hours:24 hours
Fitness System
Reviews
Rated 3.1/5 based on 28 customer reviews.
Brent Fulfer
June 10, 2020 13:30
After being a member at this gym for over a year, I loved going here several times a week. But due to COVID19 I moved and tried to cancel and they REFUSED to accept cancellation over the phone or email. They demand I have to either physically go in store or write them a letter and mail it to them. Unbelievable, this is the year 2020 during a GLOBAL PANDEMIC when a lot of people don't want to visit places in person and your asking members who paid their dues on time every month to make it as difficult as possible to cancel a membership when EVERY OTHER BUSINESS ON THE PLANET, YOU CAN CALL OR EMAIL TO CANCEL! Unprofessional, unethical, and a shame you are resulting to shoddy business practices during a pandemic. This is extremely short sighted and if you think getting an extra $35 in exchange for having a customer who loved your gym and spread the word and got other people signed up who will now not recommend your gym to anyone and is writing this review is mind boggling.
Derek Krause
June 4, 2020 16:16
Staff reassured me that no one would be charged when they re-opened from the COVID lockdown. Was told that plenty of notice would be given before hand when the reopening would occur so anyone who wanted to cancel before fees restarted would have time to do so. This was a blatant lie. They sent out one email late the night before announcing fee collections the next day. When I called to confront them about this they said it was part of the membership contract and nothing could be done. So now in addition to having the owner spamming my email box for the last few months with his weird frat boy libertarian rants about how gyms are essential business, I'm being charged for a gym that has been closed for months. Seriously just go to planet fitness they cost less than half the price for fitness system and are apparently not run by a pack of thieves.
Should also add that they where refusing to let anyone cancel their memberships during the lockdown, so great little con they pulled.
Lucas Zavadil
March 3, 2020 20:44
Tons of equipment, helpful staff, nice to have a sauna in the locker room, really the only gym I would approve in west sac to anyone looking for a new gym
Leilani Lopez
February 23, 2020 23:02
Love this gym, professional and friendly staff. Everyone is helpful and I can always count on coming in and having a good workout.
Roslind Miles
January 7, 2020 02:42
Always clean. Plenty of equipment. Friendly staff and helpful if needed. Childcare available. And affordable.
Robert Clarke
January 1, 2020 19:32
Good assortment of equipment. People are nice. Open all the time, so you can work out whenever you want. It is relatively clean.
They need to purchase new towels. The ones that they hand out are very poor quality. Also, they only have either a bath towel or a small washcloth. Neither of which are appropriate for actual use in the gym. The towel they gave me today was basically a rag...
Efren Salazar
December 30, 2019 11:05
I love this gym, it's the best spot in West Sacramento! There's a lot of machines to use and a lot of hands free weights & I lost love the back room with the power lifting equipment
Paul Nguyen
October 17, 2018 20:01
Top notch customer service l, friendly staff and excellent trainers. Penelope C. signed me up early this year and I'm a member ever since. She's great and very helpful. Always have a happy smile. I have a spin class on Monday and Wednesday and the class is phenomenal. Come take a tour and check it yourseld. Highly recommended.
Luz Pierdant
September 22, 2018 21:48
Great equipment, open 24hrs, The spinning class has the best instructors!! Overall the best Gym in town
Nick Cooper
September 9, 2018 11:30
When you want good classes or to have a good variety of weight equipment. This is for sure not a fluffy gym. But all ages are in there and welcomed.
Annette Parino
August 1, 2018 21:24
Came here to tan over a year ago and would give this place 5 stars. Danielle (mngr ?) could not have been more helpful and pleasant, not to mention the tanning room was 100% cleaner. This last month, not quite the same. The tanning room (standing) needs a serious cleaning. Raised the monthly fee for non-members to $30 (not a value). The owners need to re-evaluate the financial benefits...once the machine is paid for (appears to be older), it's all profit. However, two night staff (Omar & ??) are wonderful.
A Google User
August 1, 2018 21:24
Came here to tan over a year ago and would give this place 5 stars. Danielle (mngr ?) could not have been more helpful and pleasant, not to mention the tanning room was 100% cleaner. This last month, not quite the same. The tanning room (standing) needs a serious cleaning. Raised the monthly fee for non-members to $30 (not a value). The owners need to re-evaluate the financial benefits...once the machine is paid for (appears to be older), it's all profit. However, two night staff (Omar & ??) are wonderful.
A Google User
July 10, 2018 22:44
I absolutely love this gym. They have everything I need and the customer service is great. Inexpensive as well
Nicholas Kirk
July 10, 2018 22:44
I absolutely love this gym. They have everything I need and the customer service is great. Inexpensive as well
sorensic01
June 4, 2018 16:20
Fitness System In West Sac is hands down the best gym in Sacramento for legit people wanting to workout. The vibe is great, the staff, owners and management cater to its members. Plenty of iron to throw around, tons of up to date equipment and machines. The Crossfit room is a bonus for different training activities. The members are a wide variety too. From your serious power lifters to first time gym folks and all in between. The owners and management have went out of their way to cater to a group I am training to do the Spartan Beast with! Thank you! Its not your basic large chain type gym that caters to people who just come to hang out and post selfies. This gym is for legit people who share the common goal of getting in shape. NOT afraid to sweat or put in some hard work.
Lino Catabran
May 15, 2018 13:08
I have never used any of the gyms services or equipment but refused my cancellation and has continued to charge my card and threaten to have my account sent to collections. They must really need the money. Do not trust these people
k j
April 26, 2018 05:48
This gym is really unorganized they can't even fill out proper paper work for my gym pass they claim I started in March when I started in April and I even told them to go Chek the cameras to prove that I only started to come in April. They checked the system and they don't even have me in there then I asked when the owner is going to be there and they said take his email. Not like he's going to reply regardless.
A Google User
April 20, 2018 17:58
This company is harassing me Daily. I received a phone call months ago suggesting my card needed to be updated as my cc was compromised. When updated i told this gym i would no longer need this membership as
i have joined a MUCH BETTER GYM! Capitol Athletic Club! I highly recommend,They are great. They would never be as petty as this company.
So i cancelled my membership. They then called me a month later suggesting i needed to pay them for a new month. I told them once again i was not interested in continuing this membership. They told me to come in and cancel, i told them i do not have time to go to their gym. This would take too much of my time. I no longer would give them money. They called a month later suggesting i owed them more money. I laughed and told them no. I cancelled. Then the calls started coming in 3-4 times a week. anyways, here we are 4 months later and they are now suggesting i pay them $200. I have not been to any of their facilities since my cancellation.
While i am here reviewing the awful policies at this place i guess i should tell you about how nasty the mens locker room is. bathroom and shower are grimy. This location certainly has a ghetto feeling to it.
Do Not Sign Up. There are better choices
Gamer Nance
April 20, 2018 17:58
This company is harassing me Daily. I received a phone call months ago suggesting my card needed to be updated as my cc was compromised. When updated i told this gym i would no longer need this membership as
i have joined a MUCH BETTER GYM! Capitol Athletic Club! I highly recommend,They are great. They would never be as petty as this company.
So i cancelled my membership. They then called me a month later suggesting i needed to pay them for a new month. I told them once again i was not interested in continuing this membership. They told me to come in and cancel, i told them i do not have time to go to their gym. This would take too much of my time. I no longer would give them money. They called a month later suggesting i owed them more money. I laughed and told them no. I cancelled. Then the calls started coming in 3-4 times a week. anyways, here we are 4 months later and they are now suggesting i pay them $200. I have not been to any of their facilities since my cancellation.
While i am here reviewing the awful policies at this place i guess i should tell you about how nasty the mens locker room is. bathroom and shower are grimy. This location certainly has a ghetto feeling to it.
Do Not Sign Up. There are better choices
virginia porraz
December 21, 2017 18:41
Real great place! Love the price, 24 hour & it's a month to month contact! & I love it more because it's just walking distance from my home... Thanks for opening this facility!
Khristine McCurdy
October 24, 2017 13:24
Best staff ever. I just started membership and fees are reasonable and I like all the classes gym offers. Comfortable environment to workout in even for such person like myself
Inna Salmons
October 24, 2017 13:24
It's an ok gym, except that it's too hot in there. I asked if they can make it cooler but was told that they have to keep the temperature at 74! That is ridiculous! Too warm for people to work out. Obviously they try to save money on the electric bill; however, their fees are not cheap. Will find some other place to work out.
Kellen Cody
October 24, 2017 13:24
Solid gym. Never overly crowded. Not a fashion show not a social hour like some gyms. Great place to workout.
Bill Chavarria
October 24, 2017 13:24
the club itself is nice but management are things. I cancelled my membership like I was supposed to but they still took out my money and have not pard me back. I've called at least 10 times, emailed them 5 times they said it would take a couple business but it's been 9 days now. Once again they said they've processed my refund but still no money. Consumer beware.
Steven Lawrence
October 24, 2017 13:24
The gym works out fine unless you go to cancel. I stopped working out in June. I sent them an E-Mail at the end of August asking them to cancel my membership. They responded on the 5th of September saying that I had to physically come in to cancel. I came in and they told me that since I came in after the first of the month and there was a "30 day cancellation policy", that my subscription ran into October. They made me pay for not just one, but *two* months after I asked them to cancel, 5 months total that I didn't use.
Khristine McCurdy
October 14, 2017 14:03
Best staff ever. I just started membership and fees are reasonable and I like all the classes gym offers. Comfortable environment to workout in even for such person like myself
Steven Lawrence
September 10, 2017 23:47
The gym works out fine unless you go to cancel. I stopped working out in June. I sent them an E-Mail at the end of August asking them to cancel my membership. They responded on the 5th of September saying that I had to physically come in to cancel. I came in and they told me that since I came in after the first of the month and there was a "30 day cancellation policy", that my subscription ran into October. They made me pay for not just one, but *two* months after I asked them to cancel, 5 months total that I didn't use.
Inna Salmons
September 10, 2017 19:23
It's an ok gym, except that it's too hot in there. I asked if they can make it cooler but was told that they have to keep the temperature at 74! That is ridiculous! Too warm for people to work out. Obviously they try to save money on the electric bill; however, their fees are not cheap. Will find some other place to work out.