Reviews

Rated 4.0/5 based on 23 customer reviews.
February 26, 2020 18:10

5 months ago i would say avoid this place but after meeting Jarrod Mills. I love this place now! 4 months ago i met with Aaron (Manager). I was going to sign up with the $100 enrollment fee and $20 monthly but he kept trying to push the 4 day training sessions on me even after i said no thanks im good like 4x in person (at least 7x over the phone). He asked why, i told him my wife and I are expecting a baby in 5 months....So i do my 7 day free trial, i only go 2 days because Aaron kept calling me during my work days and while i was at the gym still trying to get me to sign up. The last deal he gave me was $60 off the enrollment fee (i still said no). So to make this long story short everyone there is very pushy and are all about their numbers and sales. Now on January 18th my cousin takes me back to meet Jarrod Mills and this guy is easy to talk to not pushy and because of how he treats guests is the reason i signed up. I paid $100 enrollment fee and i also signed up with a trainer for $200 (Jarrod can help you pick a trainer that will work for you but if you need a trainer ask for Dom). Reason he got me to buy and sign up was due to the fact he didn't treat me like a sale. So if you are thinking about signing up and want a great experience ask for Jarrod. He will make you feel comfortable and can relate to anyone from fit to someone who is just getting started.

October 6, 2019 19:53

Great gym, friendly staff, kids club is an awesome place for kids to hang out while parents work out!! If there's an issue with the facility, the managers are quick to fix the issue.

April 15, 2019 22:56

This place is great. The staff, the people, and the equipment. It's just great and I love it. However it can do better with the cleaning. The other day I went to the locker rooms and I saw a ton of paper all over the sink. Besides that this place is great and it is worth paying an extra $10 over Planet Obesity.

April 9, 2019 15:58

I have been a member for quite a few years. The staff are always friendly and helpful. Though I do not use the services of a personal trainer, I want to compliment trainer Rocky and the way he interacts with his clients. When I see him working with customers he seems to genuinely care about their health and well being, which is refreshing in today's world.

August 4, 2018 11:33

Been going there since it started. Price went up a lot though for family of 4. Lol.

August 4, 2018 11:33

Been going there since it started. Price went up a lot though for family of 4. Lol.

July 24, 2018 20:01

Its great

July 24, 2018 20:01

Its great

July 5, 2018 09:51

Been going there since it started. Price went up a lot though for family of 4. Lol.

March 19, 2018 13:13

This place sucks it's full of dumb kids who use to much test and look bloated and they're not even strong and worse yet they wear spandex and those absurd toe shoes. They refused to cash my check also. Man this is no place to leave your kids

March 19, 2018 13:13

This place sucks it's full of dumb kids who use to much test and look bloated and they're not even strong and worse yet they wear spandex and those absurd toe shoes. They refused to cash my check also. Man this is no place to leave your kids

November 26, 2017 22:40

Like the place. The only thing that would be nice is to extend the hours of the week end to at least 9.

November 26, 2017 22:40

Like the place. The only thing that would be nice is to extend the hours of the week end to at least 9.

October 28, 2017 22:43

I like the pool area and the ab workout addiction. It is a little cramped for a In shape. Hours on the weekend need to be longer at least 10 p.m.

October 28, 2017 22:43

I like the pool area and the ab workout addiction. It is a little cramped for a In shape. Hours on the weekend need to be longer at least 10 p.m.

October 25, 2017 15:36

HERE are the positive and negative aspects of using the Porterville branch:
POSITIVE
1. The staff are always friendly, courteous and respectful
2. The steam room is CONTINUOUSLY cleaned by the housekeeping staff
3. The sauna is regularly cleaned by the housekeeping staff
4. The trainers are friendly, courteous and work especially well with handicapped patrons
5. There is never a fuss over how many clean towels one requests-use as many as you want
6. The instructors for special classes (yoga, etc.) are friendly, courteous, respectful and work
especially well with patrons who are fifty+

NEGATIVE
1. There is only ONE pool, and it frequently has the heating unit not working properly
2. There is only ONE whirlpool-and it frequently either looks grubby or is closed
for cleaning during PEAK HOURS OF USE, rather than during the wee hours of the
night and morning as one would expect
3. Dirty/wet towels left on the locker room floors and shower stalls are VERY common
4. All but ONE of the shower stalls lack proper, hand-held shower equipment
5. All but ONE of the shower stalls lack a bench to sit on for patrons who cannot stand
6. All but ONE of the shower stalls are so tiny that one cannot move about freely
7. Unlike the other branches, the Porterville branch totally lacks tvs in the locker rooms
8. Unlike the other branches, the Porterville branch totally lacks a leisure room for its patrons
to gather at/socialize

Currently, the most SERIOUS problem with the Porterville branch is that it is undergoing an extensive
(and leisurely!) RE-MODELING to bring it up to the standards of the other branches. Part of that re-modeling has resulted in all of the locker rooms/shower and toilet facilities being CLOSED to its patrons!

Needless to say, this is terribly UNHEALTHY-not to mention highly inconvenient-for all its patrons, but especially more so for those families with small children!! Rather than close the branch while it undergoes this extensive and prolonged period of re-modeling, allowing its contracted patrons a relief from their monthly dues during this period, it has unwisely chosen to remain OPEN, forcing its patrons to have to endure the discomfort of being sweaty/unclean after their workout! This problem is especially alarming for those patrons who continue to use the pool and the whirlpool, since use of either or both naturally constitutes a higher probability of coming into contact with bacteria...and no effective way to wash it off oneself EXCEPT for the use of the cold water hose present near the pool! Imagine how grossly uncomfortable it is trying to hose oneself off during the WINTER!

Even more alarming, with the current lack of toilet facilites, is the high probability that children using the pool are...ahem...using it in a manner it WAS NOT intended for (Kids:"Hey everyone! Let's PEE IN THE POOL!") and I will bet the farm that the ADULTS are doing the same!

Overall, considering all the plus and minus factors at work here, I currently give it ONE STAR because without access to toilets, showers and wash basins for it's patrons, it is basically UNFIT TO USE! Had this NOT been the current situation, I would have given the Porterville branch of In-Shape City a solid three-star rating.

October 25, 2017 15:36

Love the variety and the support staff

October 25, 2017 15:36

Membership since 2005 friendly staff in front great environment nice and clean,,,

October 25, 2017 15:36

Love classes, pool, like that they offer child care, wish it was a little more spacious feels like things are crowded in there.

October 25, 2017 15:36

Clean and nice

June 1, 2017 22:08

Membership since 2005 friendly staff in front great environment nice and clean,,,

March 15, 2017 16:25

Love classes, pool, like that they offer child care, wish it was a little more spacious feels like things are crowded in there.

January 18, 2014 17:50

HERE are the positive and negative aspects of using the Porterville branch:
POSITIVE
1. The staff are always friendly, courteous and respectful
2. The steam room is CONTINUOUSLY cleaned by the housekeeping staff
3. The sauna is regularly cleaned by the housekeeping staff
4. The trainers are friendly, courteous and work especially well with handicapped patrons
5. There is never a fuss over how many clean towels one requests-use as many as you want
6. The instructors for special classes (yoga, etc.) are friendly, courteous, respectful and work
especially well with patrons who are fifty+

NEGATIVE
1. There is only ONE pool, and it frequently has the heating unit not working properly
2. There is only ONE whirlpool-and it frequently either looks grubby or is closed
for cleaning during PEAK HOURS OF USE, rather than during the wee hours of the
night and morning as one would expect
3. Dirty/wet towels left on the locker room floors and shower stalls are VERY common
4. All but ONE of the shower stalls lack proper, hand-held shower equipment
5. All but ONE of the shower stalls lack a bench to sit on for patrons who cannot stand
6. All but ONE of the shower stalls are so tiny that one cannot move about freely
7. Unlike the other branches, the Porterville branch totally lacks tvs in the locker rooms
8. Unlike the other branches, the Porterville branch totally lacks a leisure room for its patrons
to gather at/socialize

Currently, the most SERIOUS problem with the Porterville branch is that it is undergoing an extensive
(and leisurely!) RE-MODELING to bring it up to the standards of the other branches. Part of that re-modeling has resulted in all of the locker rooms/shower and toilet facilities being CLOSED to its patrons!

Needless to say, this is terribly UNHEALTHY-not to mention highly inconvenient-for all its patrons, but especially more so for those families with small children!! Rather than close the branch while it undergoes this extensive and prolonged period of re-modeling, allowing its contracted patrons a relief from their monthly dues during this period, it has unwisely chosen to remain OPEN, forcing its patrons to have to endure the discomfort of being sweaty/unclean after their workout! This problem is especially alarming for those patrons who continue to use the pool and the whirlpool, since use of either or both naturally constitutes a higher probability of coming into contact with bacteria...and no effective way to wash it off oneself EXCEPT for the use of the cold water hose present near the pool! Imagine how grossly uncomfortable it is trying to hose oneself off during the WINTER!

Even more alarming, with the current lack of toilet facilites, is the high probability that children using the pool are...ahem...using it in a manner it WAS NOT intended for (Kids:"Hey everyone! Let's PEE IN THE POOL!") and I will bet the farm that the ADULTS are doing the same!

Overall, considering all the plus and minus factors at work here, I currently give it ONE STAR because without access to toilets, showers and wash basins for it's patrons, it is basically UNFIT TO USE! Had this NOT been the current situation, I would have given the Porterville branch of In-Shape City a solid three-star rating.

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