| Mon | 05:00 am - 08:00 pm |
| Tue | 05:00 am - 08:00 pm |
| Wed | 05:00 am - 08:00 pm |
| Thu | 05:00 am - 08:00 pm |
| Fri | 05:00 am - 07:00 pm |
| Sat | 07:00 am - 12:00 pm |
OT is genius. I recommend it to everyone. So I recommend it to you. High intensity works for all ages and you'll see all ages and all types at OT.
It was not to crowded and their staffs were knowledgeable. This gym is always clean and organized. All of the machines were working and well-maintained.
I really appreciate that the coaches are always positive in encouragement vs. a yelling bootcamp kind of feel. The workout includes different elements so you can get a full body workout, and it's not repetitive so no fear of boredom! I started working out consistently 6 months ago and have lost weight and feel great! My last doctor's visit she asked me "what have you been doing? your numbers are great!", I replied "Orangetheory".
So much fun! The classes are great for anyone just getting into working out all the way up to a lifelong athlete. Coaches offer tons of variability in the workout so you never get bored and can always adjust exercises to fit your skill level. They're super knowledgable and offer great positive motivation. The staff at the front are always organized and super welcoming when you walk in, and the whole class full of hard working people always has a great vibe. Super clean facility as well.
My experience here was O.K. the front desk staff was awesome. Extremely friendly and helpful, but the coach, Michelle, was just OK. She didn't really express any encouragement beyond exactly stating the workout. I feel like they could've had a recording of the workout and would've been the same experience. Left underwhelmed.
Great full body workout. Burnt more than 750 calories in just an hour long workout. Trainer Anthony was very motivating and helpful. Highly recommended. Excellent machines and heartbeat tracking system
I've been to this studio for a year and I have nothing but great things to say about the staff, management, and coaches. The staff is friendly, the management is always seeking to find ways to improve and better our experience, and the coaches work hard and genuinely care about the quality and safety of our fitness while pushing us to our limits. This studio has done an exceptional job in building up a wonderful community of members. I can confidently say that this studio can be the exemplary model for what a successful studio should be. Thanks otf Palo Alto!
I've been to this studio for a year and I have nothing but great things to say about the staff, management, and coaches. The staff is friendly, the management is always seeking to find ways to improve and better our experience, and the coaches work hard and genuinely care about the quality and safety of our fitness while pushing us to our limits. This studio has done an exceptional job in building up a wonderful community of members. I can confidently say that this studio can be the exemplary model for what a successful studio should be. Thanks otf Palo Alto!
Hello - I am a regular member and really enjoy the instructors and everything else about Orange. The policy allows for 5 min grace to show up to class. However this policy needs to be changed where if you come to class between the 5 min grace period your spot should not be given up. I can understand if you give up the spot after the 5 min grace period. I think the Owner should change this policy and not give excuses for charging customers a monthly fee and then over crowding and giving away your spot! Thank you
Hello - I am a regular member and really enjoy the instructors and everything else about Orange. The policy allows for 5 min grace to show up to class. However this policy needs to be changed where if you come to class between the 5 min grace period your spot should not be given up. I can understand if you give up the spot after the 5 min grace period. I think the Owner should change this policy and not give excuses for charging customers a monthly fee and then over crowding and giving away your spot! Thank you
Enjoyable and affordable group fitness training, led by a motivating coach, using heart rate zone monitoring as the science behind the company's foundation. Getting your HR at least up to the "orange" zone (zone 4 in the traditional 5 HR zone system) is the ideal place to be for 12-20 minutes to improve your body's conditioning and post-exercise caloric burn. Hour long classes are divided into half weights, half cardio (mostly on treadmill but often including rowing). As you work out, your HR, and other important stats, are displayed in real time on screens in the studio. Workouts change daily; you rarely see the same formats over and over. Locations are all over the US, and this PA location has some great coaches and a friendly, helpful staff. I've been a member for over 3 years here and really enjoy the structure and challenge these workouts give me.
Enjoyable and affordable group fitness training, led by a motivating coach, using heart rate zone monitoring as the science behind the company's foundation. Getting your HR at least up to the "orange" zone (zone 4 in the traditional 5 HR zone system) is the ideal place to be for 12-20 minutes to improve your body's conditioning and post-exercise caloric burn. Hour long classes are divided into half weights, half cardio (mostly on treadmill but often including rowing). As you work out, your HR, and other important stats, are displayed in real time on screens in the studio. Workouts change daily; you rarely see the same formats over and over. Locations are all over the US, and this PA location has some great coaches and a friendly, helpful staff. I've been a member for over 3 years here and really enjoy the structure and challenge these workouts give me.
As a OTF member for more than 3 years and have been to 6 different studios in 3 different states, I have to say Palo Alto (PA) studio is the worst.
1. I was pissed off this morning. I had a reservation for 7:05am class and had already drank pre-workout at 6:30 am. I arrived PA studio at 7:06 am and was told I was kicked out the class and they let somebody on the waitlist in. The policy of OTF indicates people can still go into the class within 7 mins after the class start. I didn't cancel my reservation and I didn't receive any message or calls to ask if I can make it or not and was silently kicked out the class.
2. I was on the wait list on 9:10 am class on some Saturday and I received a message to check if I can make it. I replied yes and inform them that please cancel my 10:15 am class to let somebody else in. I was driving at that time so I can't take actions by myself. I don't know if they canceled my 10:15 am class or not. But I still got charged $12 for 10:15am no show. How ridiculous! I let the front desk know my case, they said they will take care of it. But they never did!
3. I told the front desk several times that the strip of some rower machine are very loose. I hope they can replace those. But they never did. There are several members also notice that because I find they try to avoid those rower machines.
As an "old" member who has an unlimited class package since a graduate student. My membership fee keep increasing from $159 -- $179 which almost 10% of my scholarship at that time. Now I graduated and have a full time job, our company has a awesome gym with fancy equipment. Why am I still with OTF? I like the trainers here and organized class. I can see my body change during these 3 years. At the mean time, I hope I can also get good service and I am sure there is a large space for OTF PA studio to improve.
This studio does not even deserve one star. This Studio sucks and they have incompetent staff. Because of this studio I am canceling my membership with Orangetheory Fitness. I am new to the area and decided to try this studio since it was close to where I am currently living. I walk into the gym and check in but because I was not told that there is a card for each machine I got KICKED OUT of the class because the class was too full. I was not explained to when I checked in that I needed a card. So when the coach instructed me that I needed to get a card from the front counter the manager had told me that all of them were gone. They should have made those that were on the waitlist leave the class not someone that had pre-registered to come to the class.
This studio does not even deserve one star. This Studio sucks and they have incompetent staff. Because of this studio I am canceling my membership with Orangetheory Fitness. I am new to the area and decided to try this studio since it was close to where I am currently living. I walk into the gym and check in but because I was not told that there is a card for each machine I got KICKED OUT of the class because the class was too full. I was not explained to when I checked in that I needed a card. So when the coach instructed me that I needed to get a card from the front counter the manager had told me that all of them were gone. They should have made those that were on the waitlist leave the class not someone that had pre-registered to come to the class.
Love love love Orange Theory Palo Alto! The staff is very friendly and helpful. My favorite coach is Stephanie :-)
Unfortunately, I don't like the workouts....... i LOVE the workouts at OTF Palo Alto! =P The workouts are always challenging and fun. The coaches are energetic and set the vibe high with endless motivation - especially Kraig and Stephanie. I may dread the drive there for 5am classes but feel GREAT after every class! The front desk staff are super friendly and easy to converse with and can resolve a situation no matter how big/little the issue may be in a professional manner. I really like how prompt they are when checking in members and greet them personally by name. side note- I've personally witnessed a few members who give the staff a hard time making it seem they're being treated unfairly when really it's the members' fault for forgetting OTF studio procedures. SHOW UP EARLY/ ON TIME and enjoy the class! its not rocket science! last note - Steven still rocks!
esterday I called them to ask if they have daily or weekly passes. This was for my mom who is visiting from Toronto and simply wants to work out a few times while she's here.
I was told by the girl who answered that they have an introductory special for new clients for $12 per day. That sounded great. The problem is they need you took in advance or classes get full. My wife ended up finding a free pass on their website so she printed that out.
So my wife takes my mom over there today along with a three week old baby and the guy at the desk says it's $28/day. My wife tells him I was told $12 and she nevertheless has a $12 pass. His response was that you have to be local to get either deal.
I was clear on the phone that my mom was VISITING and the girl told me $12.
FOR MANAGEMENT: The guy at the front desk was the person working on Tuesday February 27, 2018 just prior to the 11:25am class.
Two adults and a newborn were disrupted in order to discover that the staff at this Orange Theory have no idea how to handle a request for daily access from a prospective new client. More importantly, they should have honoured the free or at a minimum the $12 fee in the interest of building good will with us since my wife is local and may have decided to enroll with them as a member. My mom also visits often enough that if she liked the place she would have come back.
Thanks for wasting our time, gas, energy.
esterday I called them to ask if they have daily or weekly passes. This was for my mom who is visiting from Toronto and simply wants to work out a few times while she's here.
I was told by the girl who answered that they have an introductory special for new clients for $12 per day. That sounded great. The problem is they need you took in advance or classes get full. My wife ended up finding a free pass on their website so she printed that out.
So my wife takes my mom over there today along with a three week old baby and the guy at the desk says it's $28/day. My wife tells him I was told $12 and she nevertheless has a $12 pass. His response was that you have to be local to get either deal.
I was clear on the phone that my mom was VISITING and the girl told me $12.
FOR MANAGEMENT: The guy at the front desk was the person working on Tuesday February 27, 2018 just prior to the 11:25am class.
Two adults and a newborn were disrupted in order to discover that the staff at this Orange Theory have no idea how to handle a request for daily access from a prospective new client. More importantly, they should have honoured the free or at a minimum the $12 fee in the interest of building good will with us since my wife is local and may have decided to enroll with them as a member. My mom also visits often enough that if she liked the place she would have come back.
Thanks for wasting our time, gas, energy.
My favorite workout! The Staff is friendly, facility is clean, music is great - highly recommend.
Orangetheory is perfect for someone like me who had an intense aversion to the gym and can't be counted on to stick to a gym regimen left to my own devices. The workouts have structure, are varied, challenging and, most importantly, can be modified according to fitness level.
I've been going to OTF for almost 2 years. I split my workout between Palo Alto and Willow Glen. Both have great staff and provide an excellent workout.
Always an excellent workout! Great instructors and staff.
It's always changing, so I am never bored. I like the pace, and I can always look forward to pushing myself. I have seen real results here! I intend to keep going and I always recommend PA OTF to my friends whenever they allow me to bring it up :-)
Amazing instructors! Very helpful and engaging. Great workout!
The workout is varied by day, I don't have to plan, just work hard. Positive encouragement by the trainers.
I've lost almost 20 lbs through going to Orange Theory. The trainers are great at motivating you to accomplish your goals.
I love a challenge and try to get as much out of each workout as I can. OTF gives you the best burn for the buck! I average 800 calories every hour workout and feel great everytime I complete the session.
It's like having a personal trainer. You get a balanced, intense work out. I would definitely not be able to do this on my own.
