Open Now
- Address:2210 E Palmdale Blvd, Palmdale, CA 93550
- Phone:(661) 266-3200
- Website:http://universalfitnessclub.com/
- Rating:3.9
- Hours: 24 hours
Universal Fitness Club
Reviews
Rated 3.9/5 based on 31 customer reviews.
Roberto Garcia
February 19, 2019 05:34
Man locker room smells bad, no proper maintenance, shower curtains with mildew, broken machines not fixed for long period of time, including drinking water fountain. Management only care about selling membership accounts.
M. A.
December 15, 2018 22:12
Been a member of Universal Fitness since 2013. Love the new 2 story location! Equipment is good....they just need more squat racks & bench press! People complaining about the gym being dirty or weights being left all over the place,... well pick up your weights when you're done and put them away! Wipe down the equipment when you're finished! If everybody would do that then the gym would be more organized and cleaner! You're contributing to the problem if you don't put your stuff away or wipe down when you're finished! This gym is great place, for people who are seriously going to train... not just walk around wanting to be looked at or just sit around on the equipment to text.
**By the way it is no longer Universal Fitness, it is now Crunch since 7/18
Emilio Vasquez
September 30, 2018 13:59
Great gym. Has a sauna and great classes.
A Google User
August 28, 2018 14:58
Just here for a day pass, btw is actually a reasonable 10 dollars. The bad thing about this place is the same problem that goes on at inshape gym just a few miles from here; it would be decent gym if the clueless people who go here knew how to put weights back when their done and not camp out. Your waisting half your workout time hunting down dumbbells and plates strewn across the entire gym floor and put in the wrong place. The weight room is also very limited compared to the space devoted to cardio.
Gabe Fisher
August 28, 2018 14:58
Just here for a day pass, btw is actually a reasonable 10 dollars. The bad thing about this place is the same problem that goes on at inshape gym just a few miles from here; it would be decent gym if the clueless people who go here knew how to put weights back when their done and not camp out. Your waisting half your workout time hunting down dumbbells and plates strewn across the entire gym floor and put in the wrong place. The weight room is also very limited compared to the space devoted to cardio.
Isaac Virgil
July 20, 2018 18:00
Love this gym, I wish it was slightly cleaner and there personal trainers a little cheaper, that's all good gym overall
A Google User
July 20, 2018 18:00
Love this gym, I wish it was slightly cleaner and there personal trainers a little cheaper, that's all good gym overall
A Google User
July 18, 2018 19:29
i love it there at the universal fitness because they are clean and it makes u want to work out
with it been clean.and the works are very nice with there Customer's.
Adrianna Aragon
July 18, 2018 19:29
i love it there at the universal fitness because they are clean and it makes u want to work out
with it been clean.and the works are very nice with there Customer's.
A Google User
June 21, 2018 03:43
EVERYBODY THAT IS COMPLAINING NEEDS TO STOP ALL YOU HAVE TO DO IS SHOW UP PAY ON TIME AND READ THE CONTRACT WHEN SIGNING UP IT TELLS YOU ABOUT THE EXTRA FEES IT TELLS YOU HOW CANCELLING YOUR MEMBERSHIP WORKS. WHEN IT COMES TO MAINTENANCE I SEE DAVID AND OSCAR ALWAYS CLEANING THE GYM FROM MORNING TO NIGHT! THE MEMBERS ARE THE ONES THAT DON'T KNOW HOW TO PROPERLY CLEAN OFF THE MACHINES WHEN DONE, THEY DON'T PICK UP THE WEIGHTS AFTER THEY'RE FINISHED AND NOT EVEN KNOW HOW TO THROW AWAY THEIR TRASH PROPERLY. I LOVE THIS GYM I LOVE BRYAN AND ART AND ALL OF YOU PEOPLE SAYING YOU GOT CHARGED AND NEVER SHOWING UP TO THE GYM YOU ARE RIDICULOUS OBVIOUSLY YOU HAVE A MEMBERSHIP IT'S NOT THE GYMS RESPONSIBILITY FOR YOU TO SHOW UP. AND FOR EVERYONE COMPLAINING ABOUT THE EXTRA FEES CHECK YOUR BANK STATEMENTS!! COMMON SENSE ISN'T SO COMMON ANYMORE.
Crystall Tee
June 21, 2018 03:43
EVERYBODY THAT IS COMPLAINING NEEDS TO STOP ALL YOU HAVE TO DO IS SHOW UP PAY ON TIME AND READ THE CONTRACT WHEN SIGNING UP IT TELLS YOU ABOUT THE EXTRA FEES IT TELLS YOU HOW CANCELLING YOUR MEMBERSHIP WORKS. WHEN IT COMES TO MAINTENANCE I SEE DAVID AND OSCAR ALWAYS CLEANING THE GYM FROM MORNING TO NIGHT! THE MEMBERS ARE THE ONES THAT DON'T KNOW HOW TO PROPERLY CLEAN OFF THE MACHINES WHEN DONE, THEY DON'T PICK UP THE WEIGHTS AFTER THEY'RE FINISHED AND NOT EVEN KNOW HOW TO THROW AWAY THEIR TRASH PROPERLY. I LOVE THIS GYM I LOVE BRYAN AND ART AND ALL OF YOU PEOPLE SAYING YOU GOT CHARGED AND NEVER SHOWING UP TO THE GYM YOU ARE RIDICULOUS OBVIOUSLY YOU HAVE A MEMBERSHIP IT'S NOT THE GYMS RESPONSIBILITY FOR YOU TO SHOW UP. AND FOR EVERYONE COMPLAINING ABOUT THE EXTRA FEES CHECK YOUR BANK STATEMENTS!! COMMON SENSE ISN'T SO COMMON ANYMORE.
Crystall Tellez
June 21, 2018 03:43
EVERYBODY THAT IS COMPLAINING NEEDS TO STOP ALL YOU HAVE TO DO IS SHOW UP PAY ON TIME AND READ THE CONTRACT WHEN SIGNING UP IT TELLS YOU ABOUT THE EXTRA FEES IT TELLS YOU HOW CANCELLING YOUR MEMBERSHIP WORKS. WHEN IT COMES TO MAINTENANCE I SEE DAVID AND OSCAR ALWAYS CLEANING THE GYM FROM MORNING TO NIGHT! THE MEMBERS ARE THE ONES THAT DON'T KNOW HOW TO PROPERLY CLEAN OFF THE MACHINES WHEN DONE, THEY DON'T PICK UP THE WEIGHTS AFTER THEY'RE FINISHED AND NOT EVEN KNOW HOW TO THROW AWAY THEIR TRASH PROPERLY. I LOVE THIS GYM I LOVE BRYAN AND ART AND ALL OF YOU PEOPLE SAYING YOU GOT CHARGED AND NEVER SHOWING UP TO THE GYM YOU ARE RIDICULOUS OBVIOUSLY YOU HAVE A MEMBERSHIP IT'S NOT THE GYMS RESPONSIBILITY FOR YOU TO SHOW UP. AND FOR EVERYONE COMPLAINING ABOUT THE EXTRA FEES CHECK YOUR BANK STATEMENTS!! COMMON SENSE ISN'T SO COMMON ANYMORE.
A Google User
May 11, 2018 07:43
Nice place, but need new equipment. Price is midrange or so.
Sergio Romero
May 11, 2018 07:43
Nice place, but need new equipment. Price is midrange or so.
Isela Jaramillo
April 28, 2018 17:06
I love it. Clean fresh . And peaceful
Monique A
February 28, 2018 16:06
Been a member of Universal Fitness since 2013. Love the new 2 story location! Equipment is good....they just need more squat racks & bench press! People complaining about the gym being dirty or weights being left all over the place,... well pick up your weights when you're done and put them away! Wipe down the equipment when you're finished! If everybody would do that then the gym would be more organized and cleaner! You're contributing to the problem if you don't put your stuff away or wipe down when you're finished! This gym is great place, for people who are seriously going to train... not just walk around wanting to be looked at or just sit around on the equipment to text.
A Google User
February 28, 2018 16:06
Been a member of Universal Fitness since 2013. Love the new 2 story location! Equipment is good....they just need more squat racks & bench press! People complaining about the gym being dirty or weights being left all over the place,... well pick up your weights when you're done and put them away! Wipe down the equipment when you're finished! If everybody would do that then the gym would be more organized and cleaner! You're contributing to the problem if you don't put your stuff away or wipe down when you're finished! This gym is great place, for people who are seriously going to train... not just walk around wanting to be looked at or just sit around on the equipment to text.
A Google User
February 23, 2018 20:20
EVERYBODY THAT IS BASICALLY COMPLAINING IS REALLY DUMB ALL YOU HAVE TO DO IS SHOW UP PAY ON TIME AND READ THE CONTRACT WHEN SIGNING UP IT TELLS YOU ABOUT THE EXTRA FEES IT TELLS YOU HOW CANCELLING YOUR MEMBERSHIP WORKS. WHEN IT COMES TO MAINTENANCE I SEE DAVID AND OSCAR ALWAYS CLEANING THE GYM FROM MORNING TO NIGHT! THE MEMBERS ARE THE ONES THAT DON'T KNOW HOW TO PROPERLY CLEAN OFF THE MACHINES WHEN DONE, THEY DON'T PICK UP THE WEIGHTS AFTER THEY'RE FINISHED AND NOT EVEN KNOW HOW TO THROW AWAY THEIR TRASH PROPERLY. I LOVE THIS GYM I LOVE BRYAN AND ART AND ALL OF YOU PEOPLE SAYING YOU GOT CHARGED GOT NEVER SHOWING UP TO THE GYM YOU ARE RIDICULOUS LMAO OBVIOUSLY YOU HAVE A MEMBERSHIP IT'S NOT THE GYMS RESPONSIBILITY FOR YOU TO SHOW UP. AND FOR EVERYONE COMPLAINING ABOUT THE EXTRA FEES CHECK YOUR BANK STATEMENTS!! COMMON SENSE ISN'T SO COMMON ANYMORE.
Crystall Tellez
February 23, 2018 20:20
EVERYBODY THAT IS BASICALLY COMPLAINING IS REALLY DUMB ALL YOU HAVE TO DO IS SHOW UP PAY ON TIME AND READ THE CONTRACT WHEN SIGNING UP IT TELLS YOU ABOUT THE EXTRA FEES IT TELLS YOU HOW CANCELLING YOUR MEMBERSHIP WORKS. WHEN IT COMES TO MAINTENANCE I SEE DAVID AND OSCAR ALWAYS CLEANING THE GYM FROM MORNING TO NIGHT! THE MEMBERS ARE THE ONES THAT DON'T KNOW HOW TO PROPERLY CLEAN OFF THE MACHINES WHEN DONE, THEY DON'T PICK UP THE WEIGHTS AFTER THEY'RE FINISHED AND NOT EVEN KNOW HOW TO THROW AWAY THEIR TRASH PROPERLY. I LOVE THIS GYM I LOVE BRYAN AND ART AND ALL OF YOU PEOPLE SAYING YOU GOT CHARGED GOT NEVER SHOWING UP TO THE GYM YOU ARE RIDICULOUS LMAO OBVIOUSLY YOU HAVE A MEMBERSHIP IT'S NOT THE GYMS RESPONSIBILITY FOR YOU TO SHOW UP. AND FOR EVERYONE COMPLAINING ABOUT THE EXTRA FEES CHECK YOUR BANK STATEMENTS!! COMMON SENSE ISN'T SO COMMON ANYMORE.
M DeB
February 8, 2018 19:14
This gym ripped me off for $155. Never step foot in the gym to work out. I was told enrollment dues could not be returned but the monthly do could; an absolute lie. They kept all of it and sent me to collections without ever sending me a notice. The woman at the front desk was absolutely disgusting no people skills or customer service makes you wonder how she got the job. Picking at her teeth and biting her acrylic nails while dealing with customers. Management refused to speak to me in person said they would call me back never got a call back when I called I was on hold for at least 25 minutes and then they hung up. Called back again to complain about being hung up on and they just hung up without even putting me on hold. In my experience this is the second to worst business I've had the misfortune of encountering.
L&B Cleric
January 23, 2018 22:09
No longer impressed. I don't feel like going into long details, so I'll try to keep it short:
My wife and I joined up when it opened. Like everyone else is saying in the reviews, the overall maintenance sucks- Mirrors were broken over time, the machines are falling apart, one of the main water fountains along the track hasn't worked in over a year, etc.
Most of the employees are nice and professional, so kudos, but we constantly have bad experiences with a select few individuals with bad attitudes. It seems like every 3 or 4 months I'm arguing with someone over something trite.
Finally, as in other reviews, the billing is bad. Paperwork seems to get easily mixed up, which screws up accounts, and fees start flying. When I updated the credit card on my and my wife's account, we ended up getting charged late fees after the card wasn't input correctly by the front desk. Instead of correcting the clerical error and refunding our money, the billing department basically said tough s***.
And now I'm wasting my time writing a review on Google so other people can be forewarned. This place is too much of a headache for us, so we will be taking our business elsewhere.
AbigailO_o Mishu*-*
December 14, 2017 17:48
It is SO CLEAN! The restrooms, the sauna, the equipment, the floors spot clean. The lighting is awesome for pictures. They have a big variety of equipment. Different classes free all day every day. The music is always fantastic. And the trainers are very nice.
None Existent
December 14, 2017 17:48
It is SO CLEAN! The restrooms, the sauna, the equipment, the floors spot clean. The lighting is awesome for pictures. They have a big variety of equipment. Different classes free all day every day. The music is always fantastic. And the trainers are very nice.
A Google User
December 14, 2017 17:48
It is SO CLEAN! The restrooms, the sauna, the equipment, the floors spot clean. The lighting is awesome for pictures. They have a big variety of equipment. Different classes free all day every day. The music is always fantastic. And the trainers are very nice.
julio perez
October 25, 2017 10:23
this place had a lot of negative press. Was hesitant to join but they offered me a awesome deal. Over all my experience has been good and they have been working on their weakness such as spacing. The outside gym is great. What I enjoy about this gym the most is that they really are trying to make this a community. They offer so many classes along with boot camps. Running track is great and gives a better workout than treadmill. If you are hesitant to join they have a lot of free passes.
NormalNormy
October 25, 2017 10:23
My first gym experience and have been going for a little over 8 months as of me writing this. It's a cool gym, I have gone to others that were cleaner but I feel like I know the faces here so it's more comfortable for me. Certain machines have gone out of order for long periods of time but it seems like they've improved in that department a lot. I never have a problem making payments because I walk in a pay when it's due. My real issue is the workers, I have seen some very lazy ones that don't bother to rerack the weights among other things a worker should do.
Osbaldo Flores
October 25, 2017 10:23
A place to get a GREAT PUMP, boxing coach Geo cool dude and a fighter so know what he's talking about.
Monique A
October 25, 2017 10:23
Been a member of Universal Fitness since 2013. Love the new 2 story location! Equipment is good....they just need more squat racks & bench press!
Kira Sly
October 25, 2017 10:23
If I could give them a negative star I would. They are so unorganized when it comes to their billing department. I signed up for automatic billing which puts THEM in charge of taking their own money out of my account. Most of the time THEY were late and I would basically have to babysit and monitor my account to see if they billed me. By doing that, they would finally take their money out. But because I would call a day after, it was considered "late," which then caused them to charge me a $30 penalty fee, (and as far as I'm concerned I'm not the only who had this experience). Finally, I quit because in addition to this, a bunch of their machines are out of service and stay that way for months. Even when I quit, signed my paperwork and turned my check in card, THEY STILL CHARGED ME! When I called them they said they had no record of me quitting and it'll be a while before the billing department can contact me about it because they are not allowed to transfer people to that department. CRAPPIEST GYM EVER, AND NO CUSTOMER SERVICE SKILLS WHATSOEVER! Save yourself the trouble of putting up with them. LITERALLY ANY OTHER GYM IS BETTER.
julio perez
August 26, 2017 15:35
this place had a lot of negative press. Was hesitant to join but they offered me a awesome deal. Over all my experience has been good and they have been working on their weakness such as spacing. The outside gym is great. What I enjoy about this gym the most is that they really are trying to make this a community. They offer so many classes along with boot camps. Running track is great and gives a better workout than treadmill. If you are hesitant to join they have a lot of free passes.
Kira Sly
March 20, 2017 13:04
If I could give them a negative star I would. They are so unorganized when it comes to their billing department. I signed up for automatic billing which puts THEM in charge of taking their own money out of my account. Most of the time THEY were late and I would basically have to babysit and monitor my account to see if they billed me. By doing that, they would finally take their money out. But because I would call a day after, it was considered "late," which then caused them to charge me a $30 penalty fee, (and as far as I'm concerned I'm not the only who had this experience). Finally, I quit because in addition to this, a bunch of their machines are out of service and stay that way for months. Even when I quit, signed my paperwork and turned my check in card, THEY STILL CHARGED ME! When I called them they said they had no record of me quitting and it'll be a while before the billing department can contact me about it because they are not allowed to transfer people to that department. CRAPPIEST GYM EVER, AND NO CUSTOMER SERVICE SKILLS WHATSOEVER! Save yourself the trouble of putting up with them. LITERALLY ANY OTHER GYM IS BETTER.