A Google User
April 9, 2018 23:17
Went in today to ask about down grading my membership, was told I would have to cancel and and pay a new sign up fee. The girl that assisted me was extremely rude, would not look at me, a young man walks in, she acknowledged him and then tells me she is listening even though she is not looking at me, attempted to speak again, she cut me off to speak to the young man again and then tells me to continue to speak all the while not even giving me the courtesy of eye contact. Another man came over cancelled my membership without even asking why I needed to down grade my membership, the gal went back to her desk , checked her teeth, covered her face so she could speak to her coworker, assuming about me! Never have I experienced such blatant rudeness at a place of business. Asked for a business card and was told they had none.