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- Address:3950 Alameda Ave, Oakland, CA 94601
- Phone:(510) 434-2495
- Website:https://www.24hourfitness.com/Website/Club/00802
- Rating:3.5
- Hours:24 hours
24 Hour Fitness
Reviews
Rated 3.5/5 based on 34 customer reviews.
H.B. Young
March 8, 2020 21:06
More car break ins than normal. Lots of broken glass in the parking lot. Last week someone stole a bike tire right in front of the main door. Today, the security guard is sitting inside the building texting. So much for security. People beware of the parking area and be care. It's getting sketchier and nasty out there.
NICHE Torres
February 27, 2020 04:06
Kyle is a rude, vulgar, person. Cancelled my entire family's membership because of him. Unprofessionalism is off the charts. He used the middle finger and the f word when asked for proof of cancellation. I understand that no special skills are needed to work there, but at the very least politeness and empathy should be used when a client has a request for information. It should never become a profanity laced tirade where one declares themselves the be all and end all of a minimum wage job. There is always a supervisor and if he isn't capable of handling requests for information he should not be there. Worst customer service ever. Don't waste your money or precious time there
Kevin Sanchez
January 15, 2020 05:12
They had friendly and helpful staff, and it was a great work out facility.
patrick fortune
August 9, 2019 15:02
Worst gym ever of all 24 Hour Fitness. Staff is so lazy! Management is a joke! Rules are posted all over the gym yet none of the rules are being followed. Shoes in the sauna all the time. Gym bags everywhere! People play there own speakers instead of earphones. Weights are everywhere except where they should be. Some of the staff is clearly on a pedestal and barely acknowledge customers and are just interested in there personal conversation. Staff is not working!!!
Leah R Fischer
September 30, 2018 19:05
The gym has a lot of machines.. women's locker room and showers are very clean!!. Lots of options for weights!
Della B
September 18, 2018 20:32
Customer service in very helpful and friendly. The reason I give 2 stars: Showers are often dirty with hair, are smelly, and have no hot water.
Jedediah H
September 9, 2018 13:22
Duh, it's a gym. The bathrooms are always broke and dirty, but people are nasty. The staff is great and considering the location, it could be a lot worse.
A Google User
August 12, 2018 12:08
I've been using this gym for a few years now, and I find it decently good. It does get pretty busy, but if you try to go during non-drive times it's not bad. Membership is pretty cheap and it gets the job done. I do wish they'd add maybe 1 more squat rack, there are 2 and they are always being used it seems!
Nathan Lomas
August 12, 2018 12:08
I've been using this gym for a few years now, and I find it decently good. It does get pretty busy, but if you try to go during non-drive times it's not bad. Membership is pretty cheap and it gets the job done. I do wish they'd add maybe 1 more squat rack, there are 2 and they are always being used it seems!
Kelechi Linda
August 12, 2018 00:28
Great place is a very good gym with all you need to work out.
A Google User
August 12, 2018 00:28
Great place is a very good gym with all you need to work out.
A Google User
August 6, 2018 17:08
Extremely unprofessional service. Money looters. No proper presentation of service for customers. First tell you one thing, later come up with a thousand excuses to charge you more and loot you. They lie and always try to push you indirectly for purchasing the membership which obviously indicates all they want is commission out of their job. Money money money!!!
Amin Rasooli
August 6, 2018 17:08
Extremely unprofessional service. Money looters. No proper presentation of service for customers. First tell you one thing, later come up with a thousand excuses to charge you more and loot you. They lie and always try to push you indirectly for purchasing the membership which obviously indicates all they want is commission out of their job. Money money money!!!
Gregory Tyesi
July 22, 2018 12:00
When all the steam, dry heat, hot tub and towels are working. Boys are cute, it's great.
Sophia Spencer
July 6, 2018 13:52
It's full of equipment and good weights and work space. It's dark and dank though.
Lance Nelson
June 13, 2018 22:42
Been going here for three years... Clean the locker rooms and four Stars
Haihong Lei
June 1, 2018 13:03
I like that it has big parking lot; there is also sauna and swimming pool available; I hope that they can replace in some new machines because some are very old
Mike S
May 24, 2018 15:27
I am a regular member at 24hr high St. Oakland.
I find the club an excellent site for my exercise.
However, I have a daily complaint:
Many people use the sauna and steam room with street shoes on, I am extremely dissatisfied that the club staff doesn't monitor this on a regular basis.
Please do more monitoring before someone brings something dangerous in on their shoes and gets us all seriously ill.
Nike Zeuzs king of god
May 14, 2018 00:20
Not enough equipments dealing with the high volume of the gym. Got ppl sitting in 1 equipment for over 30+mins.. Unsanitary equipments. Got no one walking around to clean equipment. No sanitation station to wipe down equipments. They only got a roll of paper towel and a "water" bottle spray in 2 diff location ONLY. Place smells terrible, u would think they would put some air freshener All around but no... Will not renew my contract when over.
Tiffany Moniq
April 21, 2018 21:42
Fav gym.pool/wet and dry sauna and good group classes
Miss Ell
April 17, 2018 21:57
Big gym but it can get pretty crowded. The weights are never put back where they're supposed to be. I always have to look around for them. The locker rooms smell.
Kevin Kenny Thomas
April 8, 2018 21:30
Gross gym. Machines are dirty with sweat. Very unhygienic location.
Jesse Rios
February 21, 2018 00:28
The gym is huge! I feel like I get value for my buck. I love the energy in this place. I've never had a problem finding weights or machines for my workouts. The place is tidy but some areas could use a deep cleaning, such as, the showers and restroom areas. I've found the best time to go is around 8:30 p.m. I really enjoy the the full court basketball court to just shoot around. I use the pool around 2 a week, and I usually finish off each workout in the steam room.
A Google User
February 21, 2018 00:28
The gym is huge! I feel like I get value for my buck. I love the energy in this place. I've never had a problem finding weights or machines for my workouts. The place is tidy but some areas could use a deep cleaning, such as, the showers and restroom areas. I've found the best time to go is around 8:30 p.m. I really enjoy the the full court basketball court to just shoot around. I use the pool around 2 a week, and I usually finish off each workout in the steam room.
Kimberly Alexander
February 8, 2018 18:25
im satisfied.. im doing something i never did before.. im on a mission for a better fit body and good eating habits . this is the place for me
Josh Tyler
November 15, 2017 14:30
Too many ab machines, not enough squat racks or benches. It is always full of people. The weights are always in chaos because no one re-racks and it isn't enforced. (So good luck finding anything smaller than a 10lb plate) They don't have towels. The bathrooms are filthy and always wet. There is a pool area, but if the rest of the place is indicative of its cleanliness, I wouldn't set foot in that Petri dish.
The staff is generally pretty nice and there are a lot of cardio machines and a basketball gym. The people who use it seem pretty territorial though.
Giftgi Ricardo
November 12, 2017 04:47
Nice and big gym.
Has everything you need to achieve your goal.
The only thing bad is the parking lot.
Just be aware of your surroundings in the parking lot.
There is a security guard, but his most of the time by the entrance door and NOT in the parking lot where we need him.
Funny1silly2
October 24, 2017 15:59
Jackie at this location was so helpful. She answered the phone so friendly and answered all of my questions. I didn't feel rushed or frustrated when she explained clearly to me my options with my membership yesterday. She was so helpful it made me cry. Thank you again for all your help ms Jackie. Ps you need all the recognition!
-Wanda
Nathan Lomas
October 24, 2017 15:59
I've been using this gym for a few years now, and I find it decently good. It does get pretty busy, but if you try to go during nom-drive times it's not bad. Membership is pretty cheap and it gets the job done. I do wish they'd add maybe 1 more squat rack, there are 2 and they are always being used it seems!
Joanne Johnson
October 24, 2017 15:59
I have been a member for about 10 years. Very friendly staff and I love the pool, steam room and Sauna. I also love not having to wait for machines to use! Great gym!
Erick Hernandez
October 24, 2017 15:59
Love this place for a good work out early in the morning and very friendly people u meet
Sin-chi Kong
October 24, 2017 15:59
Big gym, a lot of various kind of machimes. Hope they have hot water at the shower, tho.
Update on 10th June 2017: they do get hot water problem fixed.
Funny1silly2
September 28, 2017 15:38
Jackie at this location was so helpful. She answered the phone so friendly and answered all of my questions. I didn't feel rushed or frustrated when she explained clearly to me my options with my membership yesterday. She was so helpful it made me cry. Thank you again for all your help ms Jackie. Ps you need all the recognition!
-Wanda
Dan Trujillo
March 26, 2017 15:51
Nicest 24 hour fitness I've ever been to thus far.