Reviews

Rated 2.6/5 based on 32 customer reviews.
January 14, 2020 12:59

It's no real fault of the staff there who are very friendly, but it is clear that management at this location is either nonexistent or just doesn't care at all about upkeep of any of the equipment or facilities. Sauna/Steam Room/Hot Tub are out of order frequently for weeks at a time. There are also people being allowed to use the facility who are there with specific intent to steal (they bring tools to unlock lockers in the changing room). Compared to any other 24 hr location I've visited in the Bay Area this one doesn't even come close to the standard of service you'd find nearby Berkeley or El Cerrito. Waiting for this place to close down or have a complete overhaul of management to be honest.

December 5, 2019 13:57

No parking, and also hard to find parking ,sketchy people working out in the gym. It's not well kept, dirty and smelly.

October 13, 2019 01:17

I like this location too much people same time but we like it.

September 26, 2018 16:18

Decent gym with the amenities that come with it. I think they offer parking validation, but I never drive here.

September 9, 2018 00:01

I love going and it keeps me fit and sane. The flooring needs replacement everywhere. A bit neglected and only 1 of two locations in Oakland. Every other 24 I've been to is better maintained. The instructors are great so its unfortunate that the owners are not

August 29, 2018 20:58

Great gym but some members are big vandals and raise the fees of other members.

August 21, 2018 21:23

This gym is old. Men's locker room can be cleaner. The last five weeks, the showers have been closed for renovation. Best time to go is Sunday.

August 21, 2018 21:23

This gym is old. Men's locker room can be cleaner. The last five weeks, the showers have been closed for renovation. Best time to go is Sunday.

August 15, 2018 01:31

A lot of equipment is always broken, they would do much better with one less trainer, and one more maintenance person! filthy bathrooms/locker room. Sauna, steam room, jacuzzi, and now the shower, are not working. Honestly, eat better, take more walks, save your money but at least don't join this gym!

August 15, 2018 01:31

A lot of equipment is always broken, they would do much better with one less trainer, and one more maintenance person! filthy bathrooms/locker room. Sauna, steam room, jacuzzi, and now the shower, are not working. Honestly, eat better, take more walks, save your money but at least don't join this gym!

July 2, 2018 00:52

This gym is so convenient to my job, my runs at Lake Merritt yet the only thing I am looking for, is a clean gym where the people using it CARE. The bathrooms are horrendous. The staff can only work with what they have. Based on all of the people working there, I can tell they CARE. Please, I have been an all access member since 1995. I love 24-Hour Fitness and have worked out at many of your locations. Please, give it a makeover with some stipulations... to the Members that do not care.

July 2, 2018 00:52

This gym is so convenient to my job, my runs at Lake Merritt yet the only thing I am looking for, is a clean gym where the people using it CARE. The bathrooms are horrendous. The staff can only work with what they have. Based on all of the people working there, I can tell they CARE. Please, I have been an all access member since 1995. I love 24-Hour Fitness and have worked out at many of your locations. Please, give it a makeover with some stipulations... to the Members that do not care.

June 21, 2018 10:30

I was a member of this gym many years ago, when the locker rooms were clean and all the equipment worked. I now have a "Silver Sneakers" membership and am eligible to go at no cost.
BUT ---- The locker rooms are nasty (especially in the toilet area; toilets leaking; doors don't lock). I've contacted corporate offices NUMEROUS times and no one bothers to respond. Maybe this is considered their "low end" facility, even though it IS in the business district. I'd rather join another facility even if I pay a monthly fee........

June 21, 2018 10:30

I was a member of this gym many years ago, when the locker rooms were clean and all the equipment worked. I now have a "Silver Sneakers" membership and am eligible to go at no cost.
BUT ---- The locker rooms are nasty (especially in the toilet area; toilets leaking; doors don't lock). I've contacted corporate offices NUMEROUS times and no one bothers to respond. Maybe this is considered their "low end" facility, even though it IS in the business district. I'd rather join another facility even if I pay a monthly fee........

June 12, 2018 20:39

I was a member of this gym many years ago, when the locker rooms were clean and all the equipment worked. I now have a "Silver Sneakers" membership and am eligible to go at no cost.
BUT ---- The locker rooms are nasty (especially in the toilet area; toilets leaking; doors don't lock). I've contacted corporate offices NUMEROUS times and no one bothers to respond. Maybe this is considered their "low end" facility, even though it IS in the business district. I'd rather join another facility even if I pay a monthly fee........

June 5, 2018 21:57

Pretty good. Good eqiupment. Kind of dusty and greasy.

June 4, 2018 17:54

I pay a little less than 15 dollars a month to be a member here, (Thanks Costco $350.00-2 year pre-paid membership), and am overall satisfied with this gym. Free validated parking at attached Kaiser parking garage Monday though Friday from 6AM-8AM and from 4:30pm-11:30. The gym is spacious and offers everything you need to get and stay in shape.

June 4, 2018 17:54

I pay a little less than 15 dollars a month to be a member here, (Thanks Costco $350.00-2 year pre-paid membership), and am overall satisfied with this gym. Free validated parking at attached Kaiser parking garage Monday though Friday from 6AM-8AM and from 4:30pm-11:30. The gym is spacious and offers everything you need to get and stay in shape.

May 29, 2018 20:24

The staff was nice and helpful. I'm thinking either they got new staff ooooor the people who had attitude problems with staff were a problem themselves. Either way the staff was cool to me. Even told me when I could come in to get a discount on membership activation. Don't know about the bathrooms yet because I haven't been in. But I'll let you know later

May 14, 2018 00:11

Not enough equipments dealing with the high volume of the gym. Got ppl sitting in 1 equipment for over 30+mins.. Unsanitary equipments. Got no one walking around to clean equipment. No sanitation station to wipe down equipments. They only got a roll of paper towel and a "water" bottle spray in 2 diff location ONLY. Place smells terrible, u would think they would put some air freshener All around but no... Will not renew my contract when over.

March 29, 2018 23:58

Large facility. Usually the machines I want are free (except during the most intense evening rush around 6 PM on weeknights). Convenient and easily accessible. Parking can be difficult between 8 and 10 AM or 4 and 6 PM but I usually find a spot close by rather quickly the rest of the time.

January 23, 2018 16:57

I got my membership from Costco for two years and it wasn't too bad, though you do need the upfront investment. There aren't a whole lot of machines so sometimes you may have to wait a few minutes to get on the machine you want but it's usually not too bad. There are however, quite a few running/cycling machines so you usually won't have to wait for those.

January 18, 2018 22:55

Weights everywhere. There are always several machines broken. The bathroom smells like the park bathroom. There is always something wrong with the sauna & hot tub.

January 13, 2018 17:41

This place is trash! Just filthy. Hands down the WORST kept location period. R.I.P. Old equipment from other locations goes here to die. Don't waste your $. Mark Smith (CEO) do better for the ppl of Oakland.

December 30, 2017 02:17

A sport facility that's pretty spacious. Has class for cycling and yoga/dance/arobics. Had a sauna but doesn't work anymore. Gym recently got new equipment. Treadmills and stairs climbers are still old and need upgrade. Facility needs upgrade to interior, run down and old. The bathroom is especially dirty and old. Only great thing about this is you can park in the parking garage and they validate during afternoon and night time.

December 25, 2017 05:26

One of the older facilities but still a great place to take care of what GOD blessed you with.

October 24, 2017 15:57

Older gym.. but convenient for those who work or live around here. No real frills but a community feel for sure.

October 24, 2017 15:57

Dirty, dirty, dirty! smells terrible even at night when is not that crowded. Sticky treadmills, dirty. Smells in general like humidity, everywhere you go it smells dirty. Some of the treadmills don't work. Your motivation of being in shape goes to the trash when you go to this location. It was the worst decision- to enroll to 24hour fitness, specially this location.

October 24, 2017 15:57

Last time I was here it was super packed. Couldn't get any machine or bench I wanted. Facility is easy enough to access from my office though. Hope they've put curtains on the shower stalls.

October 24, 2017 15:57

Grimey, grungy, just overall poor. I've been going here consistently for over a year, but I love it. It's dirty. Don't appreciate homeless people though.

October 24, 2017 15:57

Jacuzzi not working for months now.
Shower knots broken and dirty too.
Sauna not hot enough.
Homeless people sleeping in the locker rooms.
Not a good place to exercise.
:/

July 16, 2017 02:33

Not too bad. Decent gym to workout.

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