| Tue | 04:00 am -11:00 pm |
| Wed | 04:00 am -11:00 pm |
| Thu | 04:00 am -11:00 pm |
| Fri | 04:00 am -11:00 pm |
| Sat | 06:00 am -08:00 pm |
| Sun | 06:00 am -08:00 pm |
This place is busy all the time and its easy to see why, they have a huge selection of equipment to work out on, they keep it pretty clean considering how many people are coming through every day, and they manage to keep on top of the towel service as well. Matthew my PT is an awesome, knowledgable trainer, I have learned SO much from him and he is always in good spirits. The staff is super friendly too. There is a fair amount of friendly people that go to this gym, I've had quite a few good, random conversations. This gym really is a great place to work out and get your spa time on afterwards!
The facility is nice and there is plenty of room to work out. The gym policies however are designed to nickle and dime you. It is difficult to tell if this is In-Shape policy in general, or merely a draconian application by local management, but the customer service at this gym is supremely poor, particularly that of the local manager.
Nice place, could be better. The towel shelves always seem empty, the wipe containers as well. Some machines down for extended periods of time. Crowded parking. Sauna sometimes not working. Otherwise the classes are good and most of the equipment is too.
What a joke.
Parking lot always full. Towels never stocked in the dirty locker room. Unhelpful staff. Broken machines. Spa/sauna works maybe 50% of the time. Empty wipe containers.
OH, and fees up the wazoo.
I put my account on hold and paid the $10/month until I requested a cancellation. They need 30 days, apparently, to squeeze more money out of me. Because it's so hard to press a button and remove a membership. Maybe they need to have a group meeting to decide the best way to proceed without my presence
...such a racket they have going. Do a little research and you'll see they paid 26 million in restitution to people they deceived through illegal billing practices.
I work in Napa and was looking for a fitness club to work out in after work. Came in with the free week pass to give them a try and was turned away because I don't live in Napa. And said I couldn't use any facility in a city I did not live in. Really? Wow. Obvious lie is obvious. A very horrible first impression. They won't get my business.
Update: If you click on an ad or get an email that offers you a 7 day pass to try out any In Shape facility, be warned that the unspoken rule is **you have to live in that city.** I dont know why that isn't mentioned in any of the marketing material or in the form you fill out to get the pass, but be warned so you aren't turned away dissapointed like I was.
I work in Napa and was looking for a fitness club to work out in after work. Came in with the free week pass to give them a try and was turned away because I don't live in Napa. And said I couldn't use any facility in a city I did not live in. Really? Wow. Obvious lie is obvious. A very horrible first impression. They won't get my business.
Update: If you click on an ad or get an email that offers you a 7 day pass to try out any In Shape facility, be warned that the unspoken rule is **you have to live in that city.** I dont know why that isn't mentioned in any of the marketing material or in the form you fill out to get the pass, but be warned so you aren't turned away dissapointed like I was.
This Gym has gone down hill.
When i first became a member, it seemed pretty sweet, and that was expected since i was paying a pretty penny to be a member.
But now it seems staff morale is down or somthing. I mean i go during none busy hours and they can't even manage to keep towels stocked in the locker room, whatever though i brushed that off like i brushed off the constantly broken equipment, and fowl tasting water from the fountains. I now want to say i dont reviw stuff very often, but here i am. What upset me to this point is that myself and about 15 other people who showed up for a yoga class were left instructorless. That doesn't make me too upset since i get life does get in the way sometimes, but what bothers me is the staff didn't even care to give the class any notice or information on the matter even after some people had asked what was going on.
That being said the gym does have alot of neat stuff to provide in the realm of fitness, but for the love of god get togther inshape.
This Gym has gone down hill.
When i first became a member, it seemed pretty sweet, and that was expected since i was paying a pretty penny to be a member.
But now it seems staff morale is down or somthing. I mean i go during none busy hours and they can't even manage to keep towels stocked in the locker room, whatever though i brushed that off like i brushed off the constantly broken equipment, and fowl tasting water from the fountains. I now want to say i dont reviw stuff very often, but here i am. What upset me to this point is that myself and about 15 other people who showed up for a yoga class were left instructorless. That doesn't make me too upset since i get life does get in the way sometimes, but what bothers me is the staff didn't even care to give the class any notice or information on the matter even after some people had asked what was going on.
That being said the gym does have alot of neat stuff to provide in the realm of fitness, but for the love of god get togther inshape.
first day here! love it
Nice Gym very clean. Annoying soundtrack which never ends.
I was visiting Napa and came to In Shape with a friend. I got the 1-day pass. Totally worth it. Beautiful facilities. Did a yoga class, then hit the weights.
I was visiting Napa and came to In Shape with a friend. I got the 1-day pass. Totally worth it. Beautiful facilities. Did a yoga class, then hit the weights.
Great place and staff, but they need to clean the floors and the lower half of their excersie equipment, stairs going to and from the upper level had major dust bunnies. Staff was notified, but no changes have been made
This time of the year the gym is usually very full, in the afternoon they don't have any small towels available, no towels in the designed spaces so I need to go to ask for a towel to the front desk almost every time, the swimming pool is kind of dirty, no tea or coffee at late hours available. Some machines have been broken for more than a week and they haven't been repaired yet.
I'm very happy with in shape. Clean and never to crowded.
I love this club! The membership price is low enough to leave some extra to buy the 1on1 training sessions...
Great place to work out and the staff if very acommodating and friendly. With so many people using this facility I can imagine how difficult it is to keep all the towels picked up and clinically clean. This is the only complaint I have and not rating it 5 stars.
This might possibly be the best gym ever ! Chic, trendy, new, very customer oriented !!! Go there, you will fall in love ! My personal gym
Nice facility but needs better maintenance in the locker room. Constantly having to remove too much hair in the showers. Women take their time in there, even when people are half naked waiting in line. Some even bring in their own boom box! Outdoor pool temperature is also too warm for lap swimmers. It's unhealthy. If people want warmer water they can use the pool inside.
Nice facility but needs better maintenance in the locker room. Constantly having to remove too much hair in the showers. Women take their time in there, even when people are half naked waiting in line. Some even bring in their own boom box! Outdoor pool temperature is also too warm for lap swimmers. It's unhealthy. If people want warmer water they can use the pool inside.
Hands down the best gym ever the staff is great the facilities are great the people are great and the location is beautiful.
Modern, clean, friendly staff. Overall good environment to work out.
New within 2 years, all amenities you'd expect, open & bright thru high ceilings & natural light.
My 6 yr old loves the kids club and we all the love indoor and outdoor pools
This gym is more expensive and has less to offer than other In-Shapes in the area. They have many tennis courts but not a single basketball hoop. Kind of a disappointing gym.
By far the best gym in Napa. Great staff, 2 pools, jacuzzi, steam room, day care, river views while doing cardio. Excellent classes and weight section.
