Avidclick cooldeal
October 25, 2017 12:59
The communication does not exist. The people are super nice to your face when wanting you to sign a contract. During the orientation, the employee pressured me to participate. For example, the employee (sale's person) would keep on saying "there is only a few spots left." This was mentioned more than 6 times. Being pressured!!! I signed the contract, but I told the employee I will need to consult my doctor first. She said, not a problem..if your doctor doesn't allow you to participate then we will give your deposit back. My doctor said, "no" to the program. I returned to the "The Transformation Center" to receive my refund. First, the employees said no the refund could not be issued. Immediately, the employee pulled out the contract and said" there is a $100.00 cancellation fee." I told her my situation and the sale's person promised to refund our deposit. She said, here is Stephanie and Mary's business cards and you will need to talk with them. I emailed Mary (great person!!!) and she responded in a timely matter. Finally, Stephanie the owner agreed to give my deposit back. The next day, I went to pickup the check. Guess What!!! no check was written. I called for the next couple of days and got the run around. finally, being frustrated I called the place and told them i was going to take them to court. Stephanie (the owner) got on the phone and said if i kept on calling she wasn't going to refund my money and hung up the phone. I called back to speak with her in a calmer voice. An employee answered the phone. I asked for Stephanie and said she was unavailable. The employee said, "I have customers" and hung up the phone. This company is very unprofessional. Be careful before signing the contract. Plus, the cost of the program isn't free but 495.00.