Reviews

Rated 3.3/5 based on 24 customer reviews.
February 21, 2020 22:01

Tried a free pass here to see if I like so I can join. Parking is hard to find. As far as the gym itself it's got plenty of workout machines and varieties, but some machines had long weights. If you go do something else and come back there is probably someone else on that machine by the time you get back, so there is no choice but to wait for 5-10 min and waste time.

February 18, 2020 12:26

I was in Pasadena for a few days, needed a workout, and got a 24 hour pass from them for 20 bucks.
What a horrible place!!! Megan at the front desk was nice and helpful but the people who go to this gym look like a bunch of low lifes...and most of them have no manners when it comes to gym etiquette. Plus, I didn't see anyone wiping own equipment nor did I see any towels and spray to clean the machines I was using...............yuck

November 7, 2019 21:50

This is one unique gym. The only 24-hour fitness I've been to.that's located in a basement. Street parking only. Showers had dirty curtains and none pf them had soap. Swimming pool was very cold and some jets of their jacuzzi was not working. Go somehwere else!

April 8, 2019 23:26

Great work area and clases. The staff is really kind!

October 1, 2018 15:25

I work out every night my second house
Cleaning lady is the best hard worker ever seen
Please give her a rease

September 22, 2018 18:10

Awesome location .used to be a new paper print or something or. Other anywho good location good size cool history

June 23, 2018 04:07

It's an awkward setup and it could definitely use more cleanup stations (so I can wipe the machines before and after using them, because I'm not a big fan of communicable diseases and nobody else seems concerned in wiping after themselves.) It's otherwise, ok.

June 23, 2018 04:07

It's an awkward setup and it could definitely use more cleanup stations (so I can wipe the machines before and after using them, because I'm not a big fan of communicable diseases and nobody else seems concerned in wiping after themselves.) It's otherwise, ok.

June 11, 2018 18:21

I love this gym but they need some serious upgrades and deep cleaning

May 16, 2018 06:00

They call this place the pit for a reason, even the equipment seems like it belongs there. Only thing nice about this place is the pool.

April 15, 2018 23:49

Not the fanciest gym I've been to but it does the job. I use it mostly for swimming and the sauna room. The front desk people could be a little friendlier but I mean I'm there to work-out, not to mingle with people.

April 15, 2018 23:49

Not the fanciest gym I've been to but it does the job. I use it mostly for swimming and the sauna room. The front desk people could be a little friendlier but I mean I'm there to work-out, not to mingle with people.

April 4, 2018 16:33

This gum has changed my life. Swimming pool, jacuzzi, steam room, sauna, multiple types of cardio machines, free weights/machines.
Great place to go with friends or alone. Friendly staff available

April 4, 2018 16:33

This gum has changed my life. Swimming pool, jacuzzi, steam room, sauna, multiple types of cardio machines, free weights/machines.
Great place to go with friends or alone. Friendly staff available

March 18, 2018 19:26

It's amazing that 24 hour fitness was able to put a location in Pasadena, nice place to workout, friendly staff.. I don't like the fact that parking is 2 blocks away and you can only park of 1 hr at a time

February 17, 2018 14:46

The reviews kind of scared me, I decided to try the place out and let me tell you if you're looking for a good place just to get a good work out then 24 hour Fitness is the perfect place for you.
Its my first month working out at this gym its worth it and its close to home.

February 4, 2018 20:44

Okay gym, this is a regular Sport and not one of the Super Sports so although there is no towel service offered here, it's more affordable. Ultimately, it's a gym. A little dirty and has a lot of old equipment, but has everything you need to get a good workout in.

February 2, 2018 12:56

Great friendly staff.... Awsome trainers... just wish the place was bigger allowing for a larger lap pool....

October 19, 2017 05:53

I WAS ROBBED AT THIS GYM! Had the lock cut off my locker and both my wallet and keys stolen! All in all after the lost cash, paying for new chipped car keys, house locks/keys, Driver's license, etc - I lost well over $500 and countless hours of my life. The worst part is throughout the whole ordeal I just was dealing with the front desk worker but never once did a supervisor come out to speak with me. When the cop arrived the supervisor finally decided to come out - and for whatever reason wouldn't even look at me or acknowledge me! He shook the cop's hand and did the bare minimum to answer any questions the cop had, but again, at no point did he even reach out his hand to me and just simply say "hey, I am so sorry this happened to you." Zero empathy! I have already enrolled into another gym and submitted a formal complaint online, but they also make that an impossible feat to get through to anyone. I've been shuffled around numerous times and escalated. It's been over a week and the manager has not replied once! Someone from Membership services said they set my complaint as priority and ensures me the General Manager will call within ANOTHER 7-10 days ... Are you kidding me?! What a complete joke. I highly recommend you avoid this place at all costs - if I could give less than 1 star I would. And if you are sadly already a member I highly recommend you protect yourself by keeping your wallet and keys on you at all times, because obviously a secure lock on your locker does not ensure anything, and clearly the gym and their staff will do nothing to help you.

October 19, 2017 05:53

Well I like the gym, but the locker room is very dirty and smelly. The tile in the showers are filthy. The bathroom floor is disgusting, pee is all on the floor and smells terrible. Bottom line is the people that workout there need to care more and pickup their trash and make sure they pee in the urinals and flush them. They also need to hire competent workers to take pride in their job and clean better. The management needs to do a better job selecting members. There are numerous homeless people that just come to shower or sleep in the waiting area. Every year the gym gets worse. I guess it's hard to keep up with taking care of a 24hr gym. Maybe they should have someone come in and clean through out the day! I don't know how much longer I can put up with it before I cancel and go to LA Fitness

October 19, 2017 05:53

This is a big gym, multiple levels with a swimming pool, sauna and steam room. I give it an average score for its cleanliness. Some of their equipment is dated as well. They offered many membership promotions which I think is affordable and reasonable for the area. Pasadena has many gyms and this wouldn't be my first option.

October 19, 2017 05:53

Long overdue note. Most Unprofessional & Rude Staff I've ever had to Deal with. Inexperience captain of the ship branch manager.. Things were fine when Robert was the branch manager here. The workers he attracted fair enough. 24 Hour fitness your people at the gym are your front liners. Your customers are your life if your working here treat them as customers? Its not always busy theres a certain time of flow when its busy. Am afraid itl affect the vibe of this branch. They look bored and stressed out to think they just got in find a better job if your not happy. We come here to be refreshed, rejuvenate. Please change the management team here. Id like my happy friendly gym back. Toilet is unsanitary. Urine on the floor. Do your enrollment and payments at the Altadena branch if ever not recommended to be a member here. Better yet go LA fitness.

October 19, 2017 05:53

It's a cool spot of you like being away from public view since it's in a basement. It's get a bit fresh down there so you don't really feel like youre breaking a sweat. They can do without the fans o. Since the point is to sweat.

July 22, 2017 01:17

Weights missing and not re-racked. Parking is limited on the street, but there is Parkin. In the structure. You need validation though. Otherwise, it has everything I need and is centrally located.

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