| Tue | 05:00 am -11:00 pm |
| Wed | 05:00 am -11:00 pm |
| Thu | 05:00 am -11:00 pm |
| Fri | 05:00 am -11:00 pm |
| Sat | 07:00 am -08:00 pm |
| Sun | 07:00 am -08:00 pm |
It's not Ok place any longer, would give them one star if tlwasnt for them I lost weight years ago. They need to upgrade or sell the place
I had a 3 day pass, and after 2 days of positive experiences attending the Burbank location, I was ready to sign up. My boyfriend (who is a member already) wanted to play racket ball, so we decided to go to the Glendale location instead of Burbank. Big mistake. Very rude person at the front desk who refused to let me in despite the pass saying its good at ANY 24 Hour Fitness. They said it was because I was not "local" even though I live in Burbank. Of course, they demanded I sign up at this gym immediately in order to get in. I believe that not only this man treating customers poorly, but was also refusing to comply with the advwrtiaed language of the 24 Hour Fitness guest pass in order to force people to sign up and gain sales or commission. Ironically, if he had provided even passable service and had let me use the gym, I would have signed up. After this experience, I'm not signing up with 24 hour fitness at all. This rude front desk person not only lost the company a member, but left a lasting negative impression that supersedes the days of positive at Burbank.
Ever since they raised prices the service got worse. I called multiple times to ask why they raised prices. Apparently it's for better service and better equipment? Haven't seen either. The paper towel dispenser hardly has stocked or disinfectant spray. This is why i pay $50 extra annually. I have to go out of my way to remind them to do their job
fantastic place and fantastic staff starting from the manager to all personaltrainers
the only nagative thing is the parking.
Good enough gym equipment, but dirty and disorganized af. This is the only 24 in the area that actually closes from 11pm, to 5am... and they still cant clean or rerack the weights. That's a shame
Good enough gym equipment, but dirty and disorganized af. This is the only 24 in the area that actually closes from 11pm, to 5am... and they still cant clean or rerack the weights. That's a shame
Absolutely the worst I've ever seen/smelled. The stairwells are straight out of a nightmare, doubt they've ever seen disinfectant... Ever.... Simply -disgusting- huge lint tumbleweeds gather with years of congealed sweat. Sweat rusted equipment creaks loudly as you enter the rancid stench work out areas. Bugs crawling up the bathroom walls and exiting the hair wadded drains as stained mildewy tiles surround you. Cheap soap almost burns your skin. Simply the least welcoming staff imaginable. Parking.... Wow. The parking lot is a complete ripoff even with the validation. Vomitous. Could easily see someone getting staph or mersa. Just unbelievable people tolerate that environment. Made my skin crawl. Needs 1000 gallons of scrubbing bubbles for the most unsanitary showers, equipment imaginable. Only took one picture was just disgusted. That's a huge wad of filth on just one piece of sticky rusted foul smelling equipment. I could have taken rolls of shots that would make your stomach turn. They close at 11- they should have all night professional cleaning crews... The way it is is COMPLETELY unacceptable. Cancelled my membership after one day... Made the mistake of signing up online trusted it was up to company standards.
Dnt drive here and park in structure. They will charge you the entire time there even when ticket has been validated. Bitchy attendants that scoff at you when made aware of situation. Total scam joint from set up to close they position signage so hard to see that they dont honor validations and there is no way out without paying full price 1.50 $, every 15 min, if you accidentally turn in or decide to not park there even if lot is full.
The pool/jacuzzi/steaming room/sauna area in horrendous need. The sauna and steaming room have been under construction and shut for the last 3 months and there have not been any construction crew on site for a long time. Members collectively complained about the low water level in the jacuzzi just recently. The water level was not high enough for the water to make it into the filtration system and it had started to build a mold type odor. The shower heads are constantly broken or the water pressure is low. The pool is not being kept clean, you would be surprised what you see floating around in the water. There is no tumbler for your swim suit in the bathroom and they have stopped putting up plastic bags to place your wet swim suits in to take home. The showers are constantly out of soap. There is a mountain of towels collecting in the bathroom, while the reception upstairs is out of towels. You feel as though none of the staff is willing to come downstairs to the spa section to check out what is needed. They are best served keeping social upstairs. Update: Finally gave up swimming in the pool after catching an ear infection.
The pool/jacuzzi/steaming room/sauna area in horrendous need. The sauna and steaming room have been under construction and shut for the last 3 months and there have not been any construction crew on site for a long time. Members collectively complained about the low water level in the jacuzzi just recently. The water level was not high enough for the water to make it into the filtration system and it had started to build a mold type odor. The shower heads are constantly broken or the water pressure is low. The pool is not being kept clean, you would be surprised what you see floating around in the water. There is no tumbler for your swim suit in the bathroom and they have stopped putting up plastic bags to place your wet swim suits in to take home. The showers are constantly out of soap. There is a mountain of towels collecting in the bathroom, while the reception upstairs is out of towels. You feel as though none of the staff is willing to come downstairs to the spa section to check out what is needed. They are best served keeping social upstairs. Update: Finally gave up swimming in the pool after catching an ear infection.
Use to be a great clean gym but they really lack on cleanliness and they always run out of towels. Compared to Burbank super sport and North Hollywood I have never had an issue with them. And as the picture shows they say they ran out of towels but they clearly have some so just getting lazy. Very dissapointed
Use to be a great clean gym but they really lack on cleanliness and they always run out of towels. Compared to Burbank super sport and North Hollywood I have never had an issue with them. And as the picture shows they say they ran out of towels but they clearly have some so just getting lazy. Very dissapointed
Well maintained gym. Free weights area is good sized though wish it was a bit bitter and had more benches. Locker rooms are good too no complaints really.
Well maintained gym. Free weights area is good sized though wish it was a bit bitter and had more benches. Locker rooms are good too no complaints really.
Do not try to get a membership from an 24fitnes because they don't have a trained employees and they never gonna explain you about policy they have!!
$34.99 per month with 2 years contract this is what they advertise say BUT its a $34.99 annual fee and they charge me 3 months after my contract due date and i cant get my money back WHY just check the picture
Looking to join a different gym. Printed out a 3 day pass online went to the gym Sat Feb 17th at 2:45 pm. The front desk girl was nice and I told her I had been a member of another 24 fitness 2 years ago and currently a member of Equinox but I wanted to try this club. She went and got a Salesperson named Tim. Tim walked up to me and the first thing he said without even saying Hello, was if you were a member here you cant use that pass. I left immediately and will never come back to this gym. Tim provided the worst customer experience Ive had in a long time and just wanted to hard close me like he was some really good salesperson. Tim could not close a door.
Looking to join a different gym. Printed out a 3 day pass online went to the gym Sat Feb 17th at 2:45 pm. The front desk girl was nice and I told her I had been a member of another 24 fitness 2 years ago and currently a member of Equinox but I wanted to try this club. She went and got a Salesperson named Tim. Tim walked up to me and the first thing he said without even saying Hello, was if you were a member here you cant use that pass. I left immediately and will never come back to this gym. Tim provided the worst customer experience Ive had in a long time and just wanted to hard close me like he was some really good salesperson. Tim could not close a door.
Looking to join a different gym. Printed out a 3 day pass online went to the gym Sat Feb 17th at 2:45 pm. The front desk girl was nice and I told her I had been a member of another 24 fitness 2 years ago and currently a member of Equinox but I wanted to try this club. She went and got a Salesperson named Tim. Tim walked up to me and the first thing he said without even saying Hello, was if you were a member here you cant use that pass. I left immediately and will never come back to this gym. Tim provided the worst customer experience Ive had in a long time and just wanted to hard close me like he was some really good salesperson. Tim could not close a door.
Tired of being harassed by management for working out with my friend. I'm in better shape then he is and know more about lifting so I help with suggestions on form and stuff. We spot each other, we work out set for set, but I get harassed at least once a week for "training" my "client". Makes for a very unpleasant experience.
I would say 70% of the people there are just working out too but there are definitely some weird guys here that don't respectful personal space. I won't even be there an hour and I will have 5 guys sit right next to me when the place isn't even that busy. Also maybe get a lounging section cause it seems like a lot of guys just like to hang out on the equipment like they are sitting at home. Overall the hygiene doesn't seem too bad but a girl I work with would tell me horror stories about this place which made it worse.
Has everything I need, most of the time in the afternoon is good to go. Summer time is here now so it's a bit more packed what seems like all day but nothing too crazy. Love this gym.
The pool/jacuzzi/steaming room/sauna area in horrendous need. The sauna and steaming room have been under construction and shut for the last 3 months and there have not been any construction crew on site for a long time. Members collectively complained about the low water level in the jacuzzi just recently. The water level was not high enough for the water to make it into the filtration system and it had started to build a mold type odor. The shower heads are constantly broken or the water pressure is low. The pool is not being kept clean, you would be surprised what you see floating around in the water. There is no tumbler for your swim suit in the bathroom and they have stopped putting up plastic bags to place your wet swim suits in to take home. The showers are constantly out of soap. There is a mountain of towels collecting in the bathroom, while the reception upstairs is out of towels. You feel as though none of the staff is willing to come downstairs to the spa section to check out what is needed. They are best served keeping social upstairs.
It's good enough if you do not need much.
I do not need much. Thus, it's good enough.
For the most part the people that work out here are super chill and easy to approach if you want to use a rack or machine after them. But they do have a healthy amount of equipment so that's not too much of an issue.
50 cents I don't think is too much to pay for parking but if you're working out for longer than they cover you for it does go up so I would recommend parking in the street and walking in which shouldn't be too far of a walk. There's a couple areas to park within a block or less.
4 stars because some of the staff has been a little rude to me on occasion when I first started coming here. Who knows maybe they were just having a bad day.
Some of the staff has also been really nice to me which I appreciate and this happens most of the time.
Overall I really like this gym
I would say 70% of the people there are just working out too but there are definitely some weird guys here that don't respectful personal space. I won't even be there an hour and I will have 5 guys sit right next to me when the place isn't even that busy. Also maybe get a lounging section cause it seems like a lot of guys just like to hang out on the equipment like they are sitting at home. Overall the hygiene doesn't seem too bad but a girl I work with would tell me horror stories about this place which made it worse.
Has everything I need, most of the time in the afternoon is good to go. Summer time is here now so it's a bit more packed what seems like all day but nothing too crazy. Love this gym.
Hard working staff, they keep the place clean, Tim is the best, thank you guys!
