| Mon | 05:00 am - 12:00 am |
| Tue | 05:00 am - 12:00 am |
| Wed | 05:00 am - 12:00 am |
| Thu | 05:00 am - 12:00 am |
| Fri | 05:00 am - 12:00 am |
| Sat | 07:00 am - 10:00 pm |
| Sun | 07:00 am - 10:00 pm |
Update: So frustrating. The management made the appearance of trying to make things right... Which would be great if they actually had. Promised a refund. "Maybe you can change your review now?" I told them I would once it processed. And it has, but it's for 1/3 of the amount I am owed. I still have a large outstanding balance that they admit is their fault, and they haven't replied to my latest follow-up.
Original review:
Good gym, but terrible management means it's not worth it.
About six months ago, I had my membership transferred to the downtown LA location. Gold's Gym in north Hollywood has continued double billing me on top of the downtown membership, and I've now been overbilled over $200.
Every time I've tried to call about an issue (including this) I am told the manager will call me back - no manager has ever called me back. Is any gym worth joining if you might end up in small claims over it?
Excellent staff and good equipment. They are conscientious about keeping the gym clean and equipment in good condition. Parking is convenient and free.
So, this review is two parts. Part 1 is the actual gym experience, and part 2 is dealing with administration. TL;DR at the bottom.
Part 1:
The gym itself is great. People gripe about the "old" stuff - but its absolutely, 100% fine. What more do you need when you're weight lifting other than big slabs of metal? All of the machines work, if something breaks, staff repairs it in a timely fashion. The gym culture here is really strong: people respect their space (mostly; there is still an issue of people leaving their weights on the rack/all over the floor), they don't hog stations, they don't play their music over the phone, and are otherwise really nice. As far as a workout environment goes, I really don't think there is much more you could expect that the location doesn't already offer.
The price was also great. I got a full year membership for really cheap, and was able to add my girlfriend to my account for like only $20/mo extra (this is important for later in the story).
Part 2: Almost a year after I signed up here, I moved to a new building that included a gym, so as a result I no longer needed to pay for a membership. This is where the administrations unbelievable and unethical behavior begins. I canceled my paid-in-full membership on 8/23/2019. They make you come in (to try and shame you into staying, the first unethical and unnecessary point), which I did, and I submitted the requisite paperwork they make you sign and turn in. I spoke with their manager and clearly asked, "is there anything else I need to do to ensure my membership is canceled and that I won't be charged anything else moving forward?" "Nope, you're all good." they replied. As you can tell, I'm paranoid about this because I've gone through this song-and-dance with other gyms across the valley.
On 9/19, almost 3 weeks after I canceled my membership, I got a $49 charge from Golds Gym Membership Clubs. Okay, that's obviously wrong, but maybe its just an honest clerical mistake. I call them and ask about it. To make a long story short, they claim that when I canceled my account, it only covered ME, not my girlfriend who was a part of my account. See the semantic BS they're trying to pull? Not only is this obviously disingenuous, it also contradicts what I explicitly asked about on 8/23. They promised they would let their manager know and he would reach back out to me. In the meantime, I disputed the charge on my credit card.
A day or so goes by, and no one contacts me back. I call again, and am told the manager isn't in. Call again a few days later, and this time they tell me to call back around 1p.m. to speak to the manager, which I do, but of course, he isn't in today. Now I am full on convinced they're actively trying to give me the run around so they can continue to steal from me. I also wonder how many former customers they're actively ripping off in this way.
Then, on 9/27, ANOTHER $49 charge from Golds Gym hits my credit card. So, even after they explained the loophole in the billing process and I expressed clearly that they need to cancel ALL charges associated with my credit card, they had the audacity to CHARGE ME TWICE IN THE SAME MONTH FOR A MEMBERSHIP! Un-freaking-believable. I'm going to be contending with them again today, but I've already contacted my credit card company to block the merchant from charging my card. I STRONGLY recommend you all do the same.
Tl;dr, gym is good, but management are literal crooks. Stay away.
Great gym not crowded in the morning. Its open 24hrs as well. Restrooms clean and not humid like some gyms.
I'm not a member, but I can visit 14 times a year. So it's fun to visit different gyms. They have everything you need for a good workout.
The gym itself it's pretty nice, however, I'm having a terrible experience with their Personal Trainers Department and a trainer, they'r holding a refund that I've requested almost a month ago. I had to ask for the refund because I did not get what I was promise when I was purchasing the Personal Trainer Program, meaning I did not have a real professional to work with and also I did not get my specific meal plan as I was promised, the trainer sent to my email a 7-day Free Trial of a "Keto Diet", the same one you can google it and subscribe your email in any website and get it for free. I'm pretty sure that's how the trainer got it in and just forward to me. And that it was not the only problem I had. So, BE REALLY CAREFUL when or if they will offer you any kind of Personal Trainer Program. Because from my experience until now it's pretty horrible.
The gym itself it's pretty nice, however, I'm having a terrible experience with their Personal Trainers Department and a trainer, they'r holding a refund that I've requested almost a month ago. I had to ask for the refund because I did not get what I was promise when I was purchasing the Personal Trainer Program, meaning I did not have a real professional to work with and also I did not get my specific meal plan as I was promised, the trainer sent to my email a 7-day Free Trial of a "Keto Diet", the same one you can google it and subscribe your email in any website and get it for free. I'm pretty sure that's how the trainer got it in and just forward to me. And that it was not the only problem I had. So, BE REALLY CAREFUL when or if they will offer you any kind of Personal Trainer Program. Because from my experience until now it's pretty horrible.
My home gym in Los Angeles, where I met the greatest mentors of my life. Because of the Gold's Gym NoHo family I have dedicated myself to a bodybuilder type lifestyle for over ten years, went to school for holistic nutrition (certified) and much more. Such a great community here especially during the earlier hours.
My home gym in Los Angeles, where I met the greatest mentors of my life. Because of the Gold's Gym NoHo family I have dedicated myself to a bodybuilder type lifestyle for over ten years, went to school for holistic nutrition (certified) and much more. Such a great community here especially during the earlier hours.
Small and limited cardio equipment but energetic and busy, which for me is the perfect environment to get in a great workout.
Awesome workout this morning. Great environment, amazing staff!
I live in Fresno, CA, where we used to have a Gold's Gym.
The Visit
In a recent visit to Southern California (9/2017), I knew that I had a couple of hours between meetings to do a workout. I remembered that the North Hollywood Gold's was nearby and I phoned a few days in advance to ask about their daily rate. Anahit Attoyan answered (didn't know that she was the General Manager), told me the rate and said that I would be there in a few days.
When I arrived, I spoke to one of the team members about my call and was ready with money in-hand to pay for my day. Of course, you have to sign up, even though I don't live in the area. As I was filling out my info, Anahit came up to me and introduced herself to me, totally remembering our conversation! Out of her generosity, she treated me to a day at the gym.
The Gym
It is a totally old-school place: Metal plates, metal dumbbells and lots of people, both big and small, both toned and "working on it", in all colors, ages, shapes and sizes.
I belong to a regional "corporate" gym in Fresno that offers cheap membership. I've discovered that the members getting the cheap monthly, bring with them an "entitled" element: Leaving weights strewn throughout the gym, not racking weights, leaving their garbage (emptied water/drink bottles, paper towels, wrappers, etc.) and pretty much showing a lack of courtesy to the gym and other members. My experience at Gold's North Hollywood reminded me that a busy gym can look clean and somewhat orderly (I complimented the Maintenance Manager). And ... it felt like home.
The Workout
I'm not shy. I do get a rigorous workout in, but during the rest periods, I like to chat. The members, I believe, set the culture of a gym. On this first visit, I probably met, at least, eight people, either by asking to share equipment (I was never denied), racking weights (I believe in an orderly place) or just walking up to people to compliment their routine or to ask how or why they do a particular move (every person showed much hospitality). For me, I benefit the most from fitness when I can engage in dialog and learn from someone else. This gym has a good clientele who, for the most part, have excellent gym manners.
OVERALL
I have returned to this gym a few more times in 2017 (twice in December). There are several things that impressed me about Gold's North Hollywood:
-It's a simple, yet very functional place for fitness. In addition to weights, it has a large variety of cardio equipment.
-The Gym Members. All I can say is "wow". I am impressed with the people here, as they actually do remember visitors. In my return visits, it amazed me how many either remembered my name or my face. It felt good to be there. And I got awesome workouts there, too! (BTW ... You will workout next to actors, directors, adult entertainment, wanna be entertainers, star bodybuilders, and common folk. Everyone behaves on the same level ... it's called gym etiquette)
-The Gold's Gym North Hollywood Management Team: They've always welcomed me back. And with each visit, either Anahit or one of her team members greeted me like an old friend.
I miss my Gold's Gym in Fresno ... we had the same culture, where people got their workouts done, but we also had created a family.
If you live near the Gold's Gym North Hollywood and are looking for a fitness home and a supportive gym community, stop by for a visit, meet the team, get your workout on, learn from the members, then this is your place!
Equipment is basic, which is totally fine, but there isn't very much of it. No space to stretch, waiting time for equipment can be long, and you feel like you're working out on top of other people. However, if you can manage to not go during peak times you might be fine.
Equipment is basic, which is totally fine, but there isn't very much of it. No space to stretch, waiting time for equipment can be long, and you feel like you're working out on top of other people. However, if you can manage to not go during peak times you might be fine.
The staff are very helpful and nice. I worked out legs today and the machines designed professionally old school and hardcore. A great place for bodybuilders and whoever looking for pump. I loved the leg equipments and going to try upper body tmr to see how it goes.
The staff are very helpful and nice. I worked out legs today and the machines designed professionally old school and hardcore. A great place for bodybuilders and whoever looking for pump. I loved the leg equipments and going to try upper body tmr to see how it goes.
Rodent Issue: While working out a few times I saw a huge nasty brown rat often troting along the bottom walls. I alerted the desk clerk...he was like oh well.
Don't come expecting frills and fanfare like LA Fitness. It's a simple, hole-in-the-wall building where some pretty legitimate lifting can take place.
It's intimate, quaint and nostalgic with a great management team. The place is small and can get quite crowded but hardly suffocating. My favorite times to workout here were weekends 130ish - 430ish and weekdays 12noon-4. An enjoyable, chill experience.
For everyone bitching about the "size" and the "old equipment", you all need to grow a pair. This is a gym, not a banquet hall. Go in, pound your work out, and walk out feeling satisfied. This place is old school and straight to the point. If you're looking for immaculate machinery and socialization, I'm sure Planet Fitness would love to welcome you.
Good atmosphere not as fancy as downtown but you can get your work out
Good atmosphere, makes you want to work out. Only met helpful staff while I was there.
Rodent Issue: While working out a few times I saw a huge nasty brown rat often troting along the bottom walls. I alerted the desk clerk...he was like oh well.
For everyone bitching about the "size" and the "old equipment", you all need to grow a pair. This is a gym, not a banquet hall. Go in, pound your work out, and walk out feeling satisfied. This place is old school and straight to the point. If you're looking for immaculate machinery and socialization, I'm sure Planet Fitness would love to welcome you.
Don't come expecting frills and fanfare like LA Fitness. It's a simple, hole-in-the-wall building where some pretty legitimate lifting can take place.
It's intimate, quaint and nostalgic with a great management team. The place is small and can get quite crowded but hardly suffocating. My favorite times to workout here were weekends 130ish - 430ish and weekdays 12noon-4. An enjoyable, chill experience.
