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- Address:1220 W Ave K, Lancaster, CA 93534
- Phone:(661) 206-3045
- Website:https://www.24hourfitness.com/Website/Club/00878
- Rating:3.0
- Hours:24 hours
24 Hour Fitness
Reviews
Rated 3.0/5 based on 23 customer reviews.
Robert Fenn
February 9, 2020 01:58
A nice gym with plenty of equipment plus a sauna.
Mcm Maldonado
December 24, 2019 11:14
Most of the lockers are busted, management is not good, bathrooms are always dirty and there is usually no phone signal. You would think they would have wifi for their members that pay a good amount monthly. This gym is very poorly managed.
Michael F
December 17, 2019 02:25
Pretty clean compared to others. Clientele was also friendly compared to gyms in big cities.
David Michael, Rodriguez
December 15, 2019 18:40
This gym has improved significantly in the last year. Primarily in regards to gear maintenance and overall functionality of available facilities. Their treadmills constantly broke down at only 9mph for less than a 1600. Causing the equipment to be out of order for weeks. The seam/sauna rooms were frequently closed down for weeks at a time as well. Now it seems as though they've directed a sizable budget and competent staff for keeping their equipment and facilities in working condition. My only complaint would be about the weak water pressure in the mens bathroom sinks.
Scott Anderson
October 9, 2019 01:05
I'm not sure why they stopped the towel service here. All the other 24 hour Super Sports have towel service. Other than that, great gym.
Jo Seph
October 12, 2018 16:26
Somebody should say something about Alexandra gunn. I have tried talking to the general manager Frank and Danielle I let them know that she was talking me through social media as she was currently employed which she still is. Both Frank and Danielle just missed me without even wanting to look at the evidence that I have which I have, plus more photos. they called me a nitpicker and dismissed me without looking at the screen shots.
I would highly recommend if corporate would replace Frank the general manager and Danielle because of their extreme unprofessionalism for a client who's been coming to the gym 8+ years
They accused me also of being bored and couldn't find a real "complaint"
Just to remind you I have screenshots of the whole conversation before she blocked me I need corporate to look into this further more because Frank isn't doing a good job as a manager and he needs to be replaced immediately as well as Danielle
Before I forget this quick note Frank threatened that if I were to supposedly message or harasses workers that my membership will be terminated this new management completely destroyed the gym and I've seen other clients cancel their membership after years just because it's Under New Management please replace the general managers at 24 Hour Fitness in Lancaster California it is very urgent they treat people like garbage
Also the machines here take 3 weeks to fix if one is broken
Del Gutierrez
September 26, 2018 23:58
Strong funky odor that permeates the gym and quite noticeable as you walk in. Dumbells were all over the place on the racks but not as bad as other gyms I've been to. The people working out were pretty friendly and courteous. Parking lot had plenty of spaces. Towels were provided.
Daniel Deane
August 15, 2018 10:49
What even is a super sport. There is no designation on the outside or Google and we don't even have that format in Utah where I live. Staff very unhelpful. The first time I have felt like a actually needed to negatively review something online.
A Google User
August 15, 2018 10:49
What even is a super sport. There is no designation on the outside or Google and we don't even have that format in Utah where I live. Staff very unhelpful. The first time I have felt like a actually needed to negatively review something online.
mike K
August 1, 2018 21:15
This place doesn't care about people at all. My three year membership here was a disaster. People that manage the place feel that they're on top of the food chain. They would mess with you just enough to make it unpleasant to have regular fitness in your lifestyle.
Today I tried to explain something to the manager (Frank O.) and instead of listening and empathy he started practicing his conversation control skills like that what really matters, and claimed that I raised my voice.
I m cancelling my membership here also because they call the cops on people to harass you for something you didn't do and maybe even send people to your place of business and retaliate by giving you false bad reviews. No moral compass here just the food chain principle.
They have their pool area working part time throughout the year and people always come to me to complain knowing me being a helping type of a guy. All the complaints here are completely valid. The bathroom is periodically and systematically overflown, dirt is seen all over the walls the chlorine or whatever they put in the water makes people itch.
It was not a pleasant experience for me or a place to improve but a place to always lookout for threats every minute you're there. This is not the first gym I am a member of but it is my first such experience. For three years I hoped for a change of management. If you are a person of high ideals and feel that people working in this field should have some type of altruism in their blood or at least have simple empathy towards valid issues your reaction will be exactly the same. Thanks for reading.
A Google User
August 1, 2018 21:15
This place doesn't care about people at all. My three year membership here was a disaster. People that manage the place feel that they're on top of the food chain. They would mess with you just enough to make it unpleasant to have regular fitness in your lifestyle.
Today I tried to explain something to the manager (Frank O.) and instead of listening and empathy he started practicing his conversation control skills like that what really matters, and claimed that I raised my voice.
I m cancelling my membership here also because they call the cops on people to harass you for something you didn't do and maybe even send people to your place of business and retaliate by giving you false bad reviews. No moral compass here just the food chain principle.
They have their pool area working part time throughout the year and people always come to me to complain knowing me being a helping type of a guy. All the complaints here are completely valid. The bathroom is periodically and systematically overflown, dirt is seen all over the walls the chlorine or whatever they put in the water makes people itch.
It was not a pleasant experience for me or a place to improve but a place to always lookout for threats every minute you're there. This is not the first gym I am a member of but it is my first such experience. For three years I hoped for a change of management. If you are a person of high ideals and feel that people working in this field should have some type of altruism in their blood or at least have simple empathy towards valid issues your reaction will be exactly the same. Thanks for reading.
A Google User
July 26, 2018 05:41
Friendly employees are way better then some of the other gyms. Good location , clean and nice pool and sauna areas
Safe Suffering Mcgovern
July 26, 2018 05:41
Friendly employees are way better then some of the other gyms. Good location , clean and nice pool and sauna areas
Richard Jackson
June 16, 2018 01:18
Do not ride your bike here. Even if you park it inside at their rack. The staff will just watch a homeless person come up and cut your lock then when you ask where your bike is they will say "huh I thought I was weird that a guy walked in from outside and cut a lock off a bike and walked back out."
The facility is ok but the staff is trash.
Richard Jackson
June 10, 2018 22:53
Do not ride your bike here. Even if you park it inside at their rack. The staff will just watch someone come up and cut your lock then when you ask where your bike is they will say "huh I thought I was weird that a guy walked in from outside and cut a lock off a bike and walked back out."
The facility is ok but the staff is trash.
A Google User
April 1, 2018 19:28
Disappointed with the management...
Been a member for 10 yrs now I love cycling in the room after work around 4pm. This is the only place in the gym that I like but now they close the cycling room when there's no cycling class til 530p. Talked to management to open at 4pm coz people go straight to the gym from work ... But they don't! So disappointed who ever manage it right now... The name it self 24 hour fitness don't deserve on its name of the club!
Erico You
April 1, 2018 19:28
Disappointed with the management...
Been a member for 10 yrs now I love cycling in the room after work around 4pm. This is the only place in the gym that I like but now they close the cycling room when there's no cycling class til 530p. Talked to management to open at 4pm coz people go straight to the gym from work ... But they don't! So disappointed who ever manage it right now... The name it self 24 hour fitness don't deserve on its name of the club!
Doreen lopez
January 23, 2018 16:13
if there was a NEGATIVE sign i wold give this club that rating!!!! For over a YEAR I have been trying to get the over payment charges credited back to me.. and NO IN can do it.. They have no time.. Put forth no effort.. I have been a member for over years.. and well GOOD BYE.. So DISAPPOINTED IN YOUR " CUSTOMER SERVICE"
Adam Mitchell
November 16, 2017 07:01
great customer service. I love it it's the only one in a the area and that's going to and from lis angeles and las vegas that has all the amenities basketball court spa pool steam room cycle room and workout room. it's nice packed from 5 30 am to around 830 am. and then around 4 30 pm to 9.00 at night
Scott Griffith
October 25, 2017 08:05
I am here like every single day and I love it everybody's super friendly and the equipment is verry nicce
Sev
October 25, 2017 08:05
For being a 24 hour facility it can be quiet a challenge to keep the facility very clean at all times as it gets very crowded between 6 to 8 PM. I really wish the bathrooms were not always such a mess but given that it is a 24 hour facility, you will always have careless members just make the place a mess. There are sometimes a few machines that are broken and generally do not get repaired for a good week almost.
When I signed up initially the person who helped me seemed to lack training/knowledge on how to use the system and get me upgraded to super sport as I just moved and forgot to charge me. When I came for my first visit I had to spend some extra time redoing paperwork which wasn't very fun but it can happen to new people, not the end of the world. Besides that, the facility it kept up very well and the staff is friendly. I am literally 2 blocks away from this gym and it is a great place to always workout at. Parking is not a problem if you come past 8 PM.
alfredo vazquez
October 25, 2017 08:05
This gym has great customer service. DJ a young fellow is very courteous and attentive to the needs of the members. 5 Kudos to you D.J. Keep up the good work. You are what makes this gym special!!
Dave Culver
October 25, 2017 08:05
Great gym location & upkeep of equipment is way better than the Northridge location. Staff are friendly as well. Keep up the great work.