| Tue | 05:00 am -11:00 pm |
| Wed | 05:00 am -11:00 pm |
| Thu | 05:00 am -11:00 pm |
| Fri | 05:00 am -11:00 pm |
| Sat | 07:00 am -08:00 pm |
| Sun | 07:00 am -08:00 pm |
Nice spacious areas. Facilities and parking are improving, would like to see more updates. Overall good gym
Love the climbing wall and bouldering cave.
Needs to be renamed as it is not a 24hr facility. False advertising
Now NO TOWEL SERVICE under CLAIMING to save the environment when you still have to wash a towel at home. Please this is the oldest tactic of simply trying to cut services to save money. So much is in disrepair and some things haven't been fixed in years. Too Bad when Equinox (sports Club) across the street is able to perform with and deliver a beautiful club. What happened to 24 hour fitness ????????????? maybe they have chosen to fade into the sunset like many other gyms. Very Very Sad.
It's a great gym though a little worn down. There's an outdoor pool with a Jacuzzi. A basketball court, rock climbing wall, racket ball courts are special features. All the free weights, machines, and cardiovascular equipment housed in spacious two floor building. Must park in a parking structure with 4 hour free with validation. Overall, a good experience.
This gym needs a serious overhaul of equipment and employees. The gym is filthy, the equipment is old and broken down, they used to have a cafe which kind of made me feel like I was getting my moneys worth. The only reason I keep the membership is because I've had it for 20 plus years and I go to New York a lot and us that facility. I coach athletes at another gym and trust me when I say this gym needs to be purged.
For the rate it's pretty good. Kind of a pain to get to if you don't work or live right near there
This gym has a great location. I can walk from the gym to my work. The gym has the best leg press machines. Basketball games are intense in the morning. The gym has a positive vibe and serious lifters workout here often. Good value.
This gym has a great location. I can walk from the gym to my work. The gym has the best leg press machines. Basketball games are intense in the morning. The gym has a positive vibe and serious lifters workout here often. Good value.
If i could give this gym zero stars it would be more accurate. It is never clean. I have seen the same underwear hanging outside the showers for two days. The air conditioning never works so they have put in large fans that only run in some plugs. The attitude is as atrocious as the facilities. Most recently they shut down. I asked the associate if they had the courtesy to send an email advising their patrons. They had not. Par for the course. Because why would they try to provide services to paying customers?
If i could give this gym zero stars it would be more accurate. It is never clean. I have seen the same underwear hanging outside the showers for two days. The air conditioning never works so they have put in large fans that only run in some plugs. The attitude is as atrocious as the facilities. Most recently they shut down. I asked the associate if they had the courtesy to send an email advising their patrons. They had not. Par for the course. Because why would they try to provide services to paying customers?
Worst 24hr in the company profile. High prices terrible equipment, dirty smelly stained carpet (its 2018. Who has carpet in gym), dirty dirty dirty, and to top off NO AIR CONDITIONING. Everyone in here is either dripping sweat or having a stroke or both. This gym should get sued and shut down for the current condition its in. Member should be paid to go here, rant over... but seriously. Terrible gym
Worst 24hr in the company profile. High prices terrible equipment, dirty smelly stained carpet (its 2018. Who has carpet in gym), dirty dirty dirty, and to top off NO AIR CONDITIONING. Everyone in here is either dripping sweat or having a stroke or both. This gym should get sued and shut down for the current condition its in. Member should be paid to go here, rant over... but seriously. Terrible gym
Great equipment in good condition. Locker room too far away, but in great condition. Restrooms near the actual gym are a mess.
This 24 hour is considered an "ultra" so you you pay the top dollars for membership (believe there's only 2 in Cali or US if not mistaken) I gave it one star because it doesn't get busy at all. I can see why. Machines are old or if they are not broken or doesn't work like it should. Spoke to one of the manager (Omar) there about it and was told some people might like the older machines. I would like to get what I pay for, meaning great machines that compares to or above the other 24 hours. The lower level 24 hours have way better machines and newer that don't break down. Staying until my agreement is over then cancelling. Not worth my time and money other than if you don't want the crowd this is for you.
This 24 hour is considered an "ultra" so you you pay the top dollars for membership (believe there's only 2 in Cali or US if not mistaken) I gave it one star because it doesn't get busy at all. I can see why. Machines are old or if they are not broken or doesn't work like it should. Spoke to one of the manager (Omar) there about it and was told some people might like the older machines. I would like to get what I pay for, meaning great machines that compares to or above the other 24 hours. The lower level 24 hours have way better machines and newer that don't break down. Staying until my agreement is over then cancelling. Not worth my time and money other than if you don't want the crowd this is for you.
could be better, machines broken, old and dirty locker room . doesnt feel up to par with what a ultra gym from 24 hour, there highest memberhsip fee gym should feel like
Typically have a good experience here, and the staff are generally pleasant. Today I had an issue with my account, which happens, understandable. I walk from my apartment about a mile away, and an issue arose with my account, they wouldn't let me work out, were very rude, guys name is Carlos Ramirez to be exact. Ended up having to stand outside for over an hour. Thank god Vanessa, a higher up let me work out and deal with the issue afterwards. Just some really bad customer service on there end, but like I said that staff is generally good people, always a few bad apples in the bunch.
About the only good thing about this place is its proximity to my office (for which they deserve no credit.) Just for example, there are two rowers in the entire place; one is presently broken and the other is basically inaccessible every evening because there are classes near it. They have a free weights section I normally can't work out in during the week due to classes, overcrowding, and the woeful lack of space. And then at the weekends they are closed at 8:00 p.m. As if that weren't bad enough, I went down at 7:30 p.m. today, and the doors were already locked. If you have any other viable option, take it.
UPDATE: If you do a quick google search, you will see 24 Hour Fitness has been sued in multiple class actions over the years. As I now know, that is because nickel and diming people ("scamming" is not hyperbole) is an integral part of their business plan. Lest I sound hysterical, I am attaching the email chain showing how I was screwed out of 2 months membership through no fault of my own.
I don't live in CA and I was told when I joined that I could freeze my membership no problem, just to send an email to the manager. After 2 years of doing this, I requested a freeze and was charged for 2 months despite multiple emails reminding them I requested a freeze. After weeks more of emails and phone calls trying to get the charges reversed, I was told the manager who agreed to freeze my membership no longer worked there and she shouldn't have made that agreement with me. And it was my tough luck that she made an agreement she wasn't supposed to make.
I was also told by the club manager I had to call customer service to request a refund. But customer service directed me back to the club manager because they said they had no "proof" I requested the freeze. I offered to send them the emails and they told me they weren't authorized to receive emails. But when I sent the emails to the club manager, he flatly refused to issue the refund and told me to call customer service. He also told me I was issued a partial refund which was flatly false. I was issued a partial refund for the unused portion of my membership, which is what the customer service people told me. The club manager said that was a mistake. So basically, the club manager blamed a former employee and customer service rep. for giving me misinformation, but told me it was my problem and he wasn't going to do anything about it. He even pulled out the "look at your contract" spiel (although, if you wanted to be technical, the attached emails are a legally binding contract in California.)
Just mind-blowing to hear things like "oh, she doesn't work here anymore and she shouldn't have agreed to that." Most amazing "go f&*K yourself, we don't care" experience I've ever had in the service industry.
About the only good thing about this place is its proximity to my office (for which they deserve no credit.) Just for example, there are two rowers in the entire place; one is presently broken and the other is basically inaccessible every evening because there are classes near it. They have a free weights section I normally can't work out in during the week due to classes, overcrowding, and the woeful lack of space. And then at the weekends they are closed at 8:00 p.m. As if that weren't bad enough, I went down at 7:30 p.m. today, and the doors were already locked. If you have any other viable option, take it.
UPDATE: If you do a quick google search, you will see 24 Hour Fitness has been sued in multiple class actions over the years. As I now know, that is because nickel and diming people ("scamming" is not hyperbole) is an integral part of their business plan. Lest I sound hysterical, I am attaching the email chain showing how I was screwed out of 2 months membership through no fault of my own.
I don't live in CA and I was told when I joined that I could freeze my membership no problem, just to send an email to the manager. After 2 years of doing this, I requested a freeze and was charged for 2 months despite multiple emails reminding them I requested a freeze. After weeks more of emails and phone calls trying to get the charges reversed, I was told the manager who agreed to freeze my membership no longer worked there and she shouldn't have made that agreement with me. And it was my tough luck that she made an agreement she wasn't supposed to make.
I was also told by the club manager I had to call customer service to request a refund. But customer service directed me back to the club manager because they said they had no "proof" I requested the freeze. I offered to send them the emails and they told me they weren't authorized to receive emails. But when I sent the emails to the club manager, he flatly refused to issue the refund and told me to call customer service. He also told me I was issued a partial refund which was flatly false. I was issued a partial refund for the unused portion of my membership, which is what the customer service people told me. The club manager said that was a mistake. So basically, the club manager blamed a former employee and customer service rep. for giving me misinformation, but told me it was my problem and he wasn't going to do anything about it. He even pulled out the "look at your contract" spiel (although, if you wanted to be technical, the attached emails are a legally binding contract in California.)
Just mind-blowing to hear things like "oh, she doesn't work here anymore and she shouldn't have agreed to that." Most amazing "go f&*K yourself, we don't care" experience I've ever had in the service industry.
About the only good thing about this place is its proximity to my office (for which they deserve no credit.) Just for example, there are two rowers in the entire place; one is presently broken and the other is basically inaccessible every evening because there are classes near it. They have a free weights section I normally can't work out in during the week due to classes, overcrowding, and the woeful lack of space. And then at the weekends they are closed at 8:00 p.m. As if that weren't bad enough, I went down at 7:30 p.m. today, and the doors were already locked. If you have any other viable option, take it.
UPDATE: If you do a quick google search, you will see 24 Hour Fitness has been sued in multiple class actions over the years. As I now know, that is because nickel and diming people ("scamming" is not hyperbole) is an integral part of their business plan. Lest I sound hysterical, I am attaching the email chain showing how I was screwed out of 2 months membership through no fault of my own.
I don't live in CA and I was told when I joined that I could freeze my membership no problem, just to send an email to the manager. After 2 years of doing this, I requested a freeze and was charged for 2 months despite multiple emails reminding them I requested a freeze. After weeks more of emails and phone calls trying to get the charges reversed, I was told the manager who agreed to freeze my membership no longer worked there and she shouldn't have made that agreement with me. And it was my tough luck that she made an agreement she wasn't supposed to make.
I was also told by the club manager I had to call customer service to request a refund. But customer service directed me back to the club manager because they said they had no "proof" I requested the freeze. I offered to send them the emails and they told me they weren't authorized to receive emails. But when I sent the emails to the club manager, he flatly refused to issue the refund and told me to call customer service. He also told me I was issued a partial refund which was flatly false. I was issued a partial refund for the unused portion of my membership, which is what the customer service people told me. The club manager said that was a mistake. So basically, the club manager blamed a former employee and customer service rep. for giving me misinformation, but told me it was my problem and he wasn't going to do anything about it. He even pulled out the "look at your contract" spiel (although, if you wanted to be technical, the attached emails are a legally binding contract in California.)
Just mind-blowing to hear things like "oh, she doesn't work here anymore and she shouldn't have agreed to that." Most amazing "go f&*K yourself, we don't care" experience I've ever had in the service industry.
Gainz capital! Clean facility that's equipped with everything! Great staff as well. Only complaints would be the hrs and that's up to the City of Irvine.
I love this 24 Hour Fitness, the best in OC. Staff is really nice & yes you actually have to walk from the parking structure to the gym!!! Love the swimming pool !!! Have a great variety of machine.
I love this 24 Hour Fitness, the best in OC. Staff is really nice & yes you actually have to walk from the parking structure to the gym!!! Love the swimming pool !!! Have a great variety of machine.
The showers are very dirty and many of the equipment are out of order for extended periods. I don't think the facility is getting any love from the management. This is very disappointing in an Ultra Sport level facility that charges a pretty hefty premium.
This is on of the better and cleaner 24 hour gyms. I think it's considered and ultra super club which is the higher end gyms.
The gym equipment is in good working condition. The staff and customer service is good. If you can afford it I would highly recommend this gym. They also have an outdoor pool.
This is easily the most disgusting place you could ever go. Been waiting for it to improve for way too long due to it's convenient location. You can complain to management only so much. Total waste of time and money.
About the only good thing about this place is its proximity to my office (for which they deserve no credit.) Just for example, there are two rowers in the entire place; one is presently broken and the other is basically inaccessible every evening because there are classes near it. They have a free weights section I normally can't work out in during the week due to classes, overcrowding, and the woeful lack of space. And then at the weekends they are closed at 8:00 p.m. As if that weren't bad enough, I went down at 7:30 p.m. today, and the doors were already locked. If you have any other viable option, take it.
I love this 24 Hour Fitness, the best in OC. Staff is really nice & yes you actually have to walk from the parking structure to the gym!!! Love the swimming pool !!! Have a great variety of machine.
I've had this membership on and off the last couple of years. Every time I upgrade i feel as if there is going to be a change. But I'm disappointed each time. Almost one third of there cardio equipment is faulty. There facility smell really bad. The restroom doors are either falling off or are not even there. The only big plus about this gym is that it never gets packed. But I'm assuming because some people are not willing to pay extra to not have a restroom door while you use the toilet.
This is on of the better and cleaner 24 hour gyms. I think it's considered and ultra super club which is the higher end gyms.
The gym equipment is in good working condition. The staff and customer service is good. If you can afford it I would highly recommend this gym. They also have an outdoor pool.
