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- Address:1006 Riley St, Folsom, CA 95630
- Phone:(916) 984-1924
- Website:https://www.24hourfitness.com/Website/Club/00809
- Rating:3.3
- Hours: 24 hours
24 Hour Fitness
Reviews
Rated 3.3/5 based on 25 customer reviews.
Michael Crosby
April 15, 2020 13:15
These guys closed all the gyms, which is understandable, but they're still charging me. I can't cancel my membership and they don't have anyone working customer service. They're basically stealing from me at this point.
Sim Tweed
January 13, 2020 12:38
Please please please put in more paper towel dispensers. It's filthy there. Just this morning the kid at the front counter at 5 am was playing a game . I get done and the towels are empty AGAIN !!! We pay good money to be there. How about holding up your end?? Cancel towel service and raise prices. Solid plan !?!? I'm getting near the end of my rope patience-wise.
S Chen
January 1, 2020 00:36
Always open when ever I have time.
Ksksksk uhssjsjjz
December 25, 2019 20:07
Finally they got a new janitor and everything starting to get clean I like working out at this gym now come try them out and check out the place!!
Jeff Davis
August 20, 2018 22:10
The comments complaints I see on here are probably people that haven't been with 24 hr folsom very long, I've been with 24 folsom since the days when they were over at the old converted Lucky grocery store location and then it was really nice, staff was helpful and knowledgeable even when they got their new current location it was still like that up until about 5 years ago when the staff change and only upgraded a few equipment, I wouldn't say not all the staff are rude and not helpful but it is not same gym as it used to be plus folsom gotten a lot bigger and a lot more people are coming to 24 folsom, they do need to put some staff at front that want to be there and are people person.
A Google User
August 20, 2018 22:10
The comments complaints I see on here are probably people that haven't been with 24 hr folsom very long, I've been with 24 folsom since the days when they were over at the old converted Lucky grocery store location and then it was really nice, staff was helpful and knowledgeable even when they got their new current location it was still like that up until about 5 years ago when the staff change and only upgraded a few equipment, I wouldn't say not all the staff are rude and not helpful but it is not same gym as it used to be plus folsom gotten a lot bigger and a lot more people are coming to 24 folsom, they do need to put some staff at front that want to be there and are people person.
Tim Key
July 23, 2018 13:50
Out of all the gyms and 24 hour gyms I've ever worked out at....this is by far the worst.
I can't even put my finger on it. The gym feels claustrophobic. The equipment, for being in Folsom, is older and outdated and the lighting is dimmer and harsher (how is that even possible)
I have a bad feeling. Almost like I'm being watched when I'm in this gym. I can't describe it. The floor plan is awful.
Its kind of funny that this is a super sport. Just go to the J Street 24 hour fitness for super sport, this one feels like a base level 24.
This gym just feels dead.
A Google User
July 23, 2018 13:50
Out of all the gyms and 24 hour gyms I've ever worked out at....this is by far the worst.
I can't even put my finger on it. The gym feels claustrophobic. The equipment, for being in Folsom, is older and outdated and the lighting is dimmer and harsher (how is that even possible)
I have a bad feeling. Almost like I'm being watched when I'm in this gym. I can't describe it. The floor plan is awful.
Its kind of funny that this is a super sport. Just go to the J Street 24 hour fitness for super sport, this one feels like a base level 24.
This gym just feels dead.
Tim K
July 23, 2018 13:50
Out of all the gyms and 24 hour gyms I've ever worked out at....this is by far the worst.
I can't even put my finger on it. The gym feels claustrophobic. The equipment, for being in Folsom, is older and outdated and the lighting is dimmer and harsher (how is that even possible)
I have a bad feeling. Almost like I'm being watched when I'm in this gym. I can't describe it. The floor plan is awful.
Its kind of funny that this is a super sport. Just go to the J Street 24 hour fitness for super sport, this one feels like a base level 24.
This gym just feels dead.
Hadasha Benoit
July 10, 2018 14:06
I used to love this gym, until I decided to end my membership. The staff became super unhelpful and rude after that. I put a request in to end my membership, but ended up being charged the monthly and annual fee the following month. I went back to the gym to ask why I was still being charged and turns out my request to cancel was never put in by the front office staff member. I asked to talk to a manager about getting my money reimbursed since it was their mistake that my membership was still active and charging my account. And they said no manager was in but they'd put in another request to end my membership. I called a few times, but the managers were always on break or not there, and I never got a call back. I went to the gym a few times to talk to a manager, and of course a manager was never there then either. So after being given the run around for two months, I called the corporate office and they were finally able to end my membership, but weren't able to refund me for the month I was charged after I asked to end the membership. They said all they could do was email my gyms manager and the manager would be able to do the refund. Well its been another month, and still haven't heard from the manager. This is seriously the worst customer service I've ever experienced. I've spent three months trying to contact a manager and haven't been able to reach one. And I've been charged $90 in the mean time, when I am no longer attending the gym and asked for my membership to be canceled. Horrible management and horrible customer service! I will never return to or recommend this gym to anyone!!!
A Google User
July 10, 2018 14:06
I used to love this gym, until I decided to end my membership. The staff became super unhelpful and rude after that. I put a request in to end my membership, but ended up being charged the monthly and annual fee the following month. I went back to the gym to ask why I was still being charged and turns out my request to cancel was never put in by the front office staff member. I asked to talk to a manager about getting my money reimbursed since it was their mistake that my membership was still active and charging my account. And they said no manager was in but they'd put in another request to end my membership. I called a few times, but the managers were always on break or not there, and I never got a call back. I went to the gym a few times to talk to a manager, and of course a manager was never there then either. So after being given the run around for two months, I called the corporate office and they were finally able to end my membership, but weren't able to refund me for the month I was charged after I asked to end the membership. They said all they could do was email my gyms manager and the manager would be able to do the refund. Well its been another month, and still haven't heard from the manager. This is seriously the worst customer service I've ever experienced. I've spent three months trying to contact a manager and haven't been able to reach one. And I've been charged $90 in the mean time, when I am no longer attending the gym and asked for my membership to be canceled. Horrible management and horrible customer service! I will never return to or recommend this gym to anyone!!!
Donna Brown
June 21, 2018 00:22
Love this gym and my awesome trainer Jason D.!!!!! Totally changed my life at this gym and so grateful.... Thanks to Jason's expert training I'm running again and injury free!!! (And shopping for smaller clothes too yahoo!!!)
A Google User
June 21, 2018 00:22
Love this gym and my awesome trainer Jason D.!!!!! Totally changed my life at this gym and so grateful.... Thanks to Jason's expert training I'm running again and injury free!!! (And shopping for smaller clothes too yahoo!!!)
Keith Corsi
May 27, 2018 23:14
Not as clean as they claim but over all a good expirience
James C. Von Schrader
May 10, 2018 00:27
I'm there all the time and being that it is open 24 hours a day you can go at anytime you so desire. Not only that but they're all over the United States and I have the All Sport membership which includes all 24 hour fitnesses throughout the United States. So if I want to travel I can and stop in for a workout. Some of the facilities provide towels for you such as one in Folsom California but the two in Citrus Heights and Rancho Cordova do not provide towels.
william hartfield
January 27, 2018 12:34
So every weekend we have about 30 to 40 guys that show up to play basketball. So they kicked all of us out so that they can have a personal trainer train 2 to 3 employees. Why shut down the whole gym for 2 or 3 employees when they have other parts of the gym that they can use for their training. You can't even use the basketball gym during the week because they have another training and take you off the court. So I canceled my membership due to over paying for a gym that you can't even use. I highly recommend people not to come to this location.
Collin Poseley
November 13, 2017 17:36
Consistently clean and customer focused. The Folsom gym is less crowded than the downtown Super Sport, and offers all the group classes and functional training equipment expected of a quality gym. My favorite are the Les Mills Body Pump classes, killer HIIT training. The staff is always friendly and eager to help!
sammiecat
November 3, 2017 17:40
Excellent gym. Very clean. I've been to several Super Sports in San Fran and Vegas. This club beats them out as far as the quality and newness of the equipment. It's hardly ever crowed either.
Ian Smith
October 25, 2017 14:36
Great gym, clean and professional. Huge selection of equipment and great pool. Locker rooms and showers get cleaned on the hour.
David Barnes
October 25, 2017 14:36
The gym itself was fine but the billing practices are very shady. I called a month early to let them know I didn't not want to renew my contract. They literally told me no. Ended up having to pay a 13month to cancel. Will never go back.
Bailey
October 25, 2017 14:36
I like working out here. It's very stress-free and the employees are usually very helpful and considerate and welcoming. They go out of their way to make me feel like I should be there and I like that.
Inner Grit
October 25, 2017 14:36
Clean. Good amout of equipment. They have hammet strength line, which is awesome. Indoor pool. They have childcare available
A Google User
October 25, 2017 14:36
This is literally so gross I can't even. I took a tour and got a pass and it was unbearable that I only used this place for a day lol and did I mention its way to crowded ?
Life Time Fitness offers a better experience without the filth and creeper men always staring and hitting on me
Ian Smith
August 26, 2017 14:51
Great gym, clean and professional. Huge selection of equipment and great pool. Locker rooms and showers get cleaned on the hour.
Inner Grit
July 26, 2017 10:52
Clean. Good amout of equipment. They have hammet strength line, which is awesome. Indoor pool. They have childcare available