Reviews

Rated 2.9/5 based on 25 customer reviews.
March 13, 2020 18:54

Poor management!!! Got body shamed when I wanted to try out this specific gym. Left immediately!!!

February 22, 2020 22:30

I would give this gym 0 stars if I could. The gym smells like sweat, and the bathrooms are poorly maintained. There was toilet paper all over the floor. Most of the cardio equipment did not work correctly. I had to use 4 different machines before I found one that worked well. This place is managed poorly.

October 14, 2019 16:49

These PTs need to learn proper gym etiquette. They will steal all the weights of your working rack/bench without asking. I will seriously give you all my weights on my rack/bench if you just freaking ask. Do not roam around like your own the place just because you have a client with you and they dropped $$$ for a session, I am a paying customer too, show me some respect.

October 1, 2018 17:47

Have had great coaching from Alex regards my diet and home exercise routine. Have lost 11 pounds in last 2 wks. Will get more involved with equipment next few weeks. Staff and coaches "ON their game."

September 8, 2018 19:14

This review is for May 16th mid-afternoon and Saturday September 8th. I'm literally on a Star Trak stationary bike writing this review. It's 2:30 in the afternoon in about 15 minutes ago the soundtrack which happened to be Motown The Supremes was overlaid by another soundtrack which happened to be the Beach Boys. This went on and it was really annoying to hear while you're trying to work out and while you had been in the middle of one song but you were enjoying. It went on for several minutes so I finally got off the bike and said to the front desk what's going on while another woman was asking the same question and as usual the staff was blowing off the complaint.
Apparently the GM Chris thought it was a clever idea for some promotion for staff. He came out of his office and when I tried to explain to him how disruptive it is he basically blew me off and said oh so it Disturbed your workout for a few minutes like as if that's not important when in fact I'm paying member.

Here's another review on Saturday the 8th of September.
Trying to go to work out now that the gym finally finished doing apparently nothing to the ladies locker room that caused it to be closed. I've asked 3 times at the front desk for them to turn the music down. It's crappy hip hop noise and the girl said she turned it down twice her name is Emily. Apparently her wants and needs are more important than the members. I asked her to come over and hear how loud it was where I am over on the stationary bikes which she did not do. I cannot even block out the music with my headset because it's so loud.
Again this gym fails to live up to its claim to be an upper scale Sports Gym. The bathrooms look no different than they did before although they were closed for about 10 days. I guess I'll just start going over to Westfield more often as they seem to have it more together.
Generally I prefer this gym because it's less crowded than the one at Westfield Mall which is actually newer cleaner and has friendlier more professional staff. I guess I'm going to make a little bit of extra drive to go to Westfield.

August 30, 2018 01:02

Didnt even get a chance to work out. My friend has a membership and after consulting one of the staff members about the bring a guest (as mentioned on the official websit), the staff member stated that my friend can bring a guest because of his membership. Came in tonight and was nearly roped in to sign up for a membership, even when stating that this was my first night ever at a 24 hr and wasnt interested in signing up. The staff member stated that this was a part of the free guest pass process but on the computer screen it clearly stated new member.

Guests, dont waste your time. 24 hr if there are subtext with your guest requirements, please annotate it and train all staff members. Some of us want to maintain and stay fit, not get fat talking to your sales rep.

August 30, 2018 01:02

Didnt even get a chance to work out. My friend has a membership and after consulting one of the staff members about the bring a guest (as mentioned on the official websit), the staff member stated that my friend can bring a guest because of his membership. Came in tonight and was nearly roped in to sign up for a membership, even when stating that this was my first night ever at a 24 hr and wasnt interested in signing up. The staff member stated that this was a part of the free guest pass process but on the computer screen it clearly stated new member.

Guests, dont waste your time. 24 hr if there are subtext with your guest requirements, please annotate it and train all staff members. Some of us want to maintain and stay fit, not get fat talking to your sales rep.

May 16, 2018 17:42

This review is strictly for Wednesday May 16th mid-afternoon . I'm literally on a Star Trak stationary bike writing this review. It's 2:30 in the afternoon in about 15 minutes ago the soundtrack which happened to be Motown The Supremes was overlaid by another soundtrack which happened to be the Beach Boys. This went on and it was really annoying to hear while you're trying to work out and while you had been in the middle of one song but you were enjoying. It went on for several minutes so I finally got off the bike and said to the front desk what's going on while another woman was asking the same question and as usual the staff was cuckooing it in blowing off the complaint. Apparently the GM Chris thought it was a clever idea for some promotion for staff. He came out of his office and when I tried to explain to him how disruptive it is he basically blew me off and said oh so it Disturbed your workout for a few minutes like as if that's not important when in fact I'm paying member. Generally I prefer this gym because it's less crowded than the one at Westfield Mall which is actually newer cleaner and has a friendlier staff. I will come back and edit this post possibly to put the positive things that I like about the gym when and if there's more to say.l

May 5, 2018 09:53

Open 24 Hours, well equipped and clean. Staff is usually friendly. The worst of all of these places is some of the people who patronize these places. Not all but a minority, yet enough to get my attention. Some people just can't mind their own business. Some people are also very unsanitary.

May 5, 2018 09:53

Open 24 Hours, well equipped and clean. Staff is usually friendly. The worst of all of these places is some of the people who patronize these places. Not all but a minority, yet enough to get my attention. Some people just can't mind their own business. Some people are also very unsanitary.

April 10, 2018 19:14

Large gym, has all the equipment you need, includes towel service and wifi, clean basketball court with a lot of good players that go here, has kids club and a pool as well.

April 8, 2018 11:07

I like this gym for a few reasons. It's not disgusting in any way and I think a lot of people get that mixed up with the fact that the majority of the general public are complete slobs. They do as much as possible to clean up after foul people. The separation between the cardio downstairs and the weight training upstairs is great. Keeps the foot traffic low. Steam room is great, pool and sauna are awesome. Showers and locker room are always clean. Again, once you have the people that can't clean up after themselves, and are just disgusting all around. That's what makes a gross gym. No telling why older men like walking around naked, but that's never going to change. Great super-sport gym! Awesome staff.

April 8, 2018 11:07

I like this gym for a few reasons. It's not disgusting in any way and I think a lot of people get that mixed up with the fact that the majority of the general public are complete slobs. They do as much as possible to clean up after foul people. The separation between the cardio downstairs and the weight training upstairs is great. Keeps the foot traffic low. Steam room is great, pool and sauna are awesome. Showers and locker room are always clean. Again, once you have the people that can't clean up after themselves, and are just disgusting all around. That's what makes a gross gym. No telling why older men like walking around naked, but that's never going to change. Great super-sport gym! Awesome staff.

March 28, 2018 20:24

Nice place. I think they should get new updated machines just because I'm really short so I need to adjust a lot of their equipment for my height lol and it's hard because of all the rust they have down there. But that's my fault for being short lmao

March 13, 2018 00:16

This place is my least favorite 24 Hour fitness. This gym is extremely disgusting, it seems like nobody maintains or cleans this place. Many cardio machines need to be fixed or replaced and the weight area gets way to much traffic with no one held accountable to clean up the place.

January 13, 2018 18:26

It could use a remodel and updated cardio equipment but overall not bad

January 10, 2018 06:41

Pool and spa are great and clean. The rest of gym is constantly dirty, rules are not enforced, equipment is often broken, loud bad music is piped throughout gym. Staff is inattentive. They do have a complete selection of equipment. Hey it's 24 hour fitness.

January 1, 2018 12:17

The worst gym experience I've ever encountered. I'm not sure if it was the broken equipment, the lockers to small for a backpack or the flies in the shower. All I know is I won't be visiting that club any time soon.

October 25, 2017 10:44

Nothing fancy... pretty standard equipment... Large gym floor with a decent selection of machines, benches, and free weights. Basketball and pool as well. This is one of the better 24 hour fitness gyms in the area.

October 25, 2017 10:44

The gym would be so much better if they repaired damaged equipment faster and used BLEACH in the showers. The staff is very friendly but if you bring a friend to join you and possibly sign up, they give a very heavy sales pitch and follow you around the gym. Kids Club hours are unfortunately VERY limited, but I trust the staff.

October 25, 2017 10:44

I been going to this gym forever....nice people working there....would like more classes some other classes offered...can only fo.to this o e gym

October 25, 2017 10:44

I love how spacious this gym is.. keeping all areas of the gym accesible to everyone. I especially appreciate the gym class/ group and cycle rooms! They are member focused, friendly and this gym is clean.

October 25, 2017 10:44

Simply DON'T GO!
Dirty, smells, most equipments are old ( never been changed or maintained after the old beautiful one been opened ) !
Simply Unacceptable !

September 8, 2017 04:29

Nothing fancy... pretty standard equipment... Large gym floor with a decent selection of machines, benches, and free weights. Basketball and pool as well. This is one of the better 24 hour fitness gyms in the area.

September 4, 2017 12:29

The gym would be so much better if they repaired damaged equipment faster and used BLEACH in the showers. The staff is very friendly but if you bring a friend to join you and possibly sign up, they give a very heavy sales pitch and follow you around the gym. Kids Club hours are unfortunately VERY limited, but I trust the staff.

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