A Google User
October 28, 2017 11:25
This YMCA has an elaborate facility but you know what, staff here are unapproachable. Not sure if it is a training issue, or just a management style (a i-dont-care-attitude, where they feel that they don't care if few leave in an already over-populated facility), but all staffs are extremely cold, not approachable, and carry a stone face attitude. I have recently moved from this facility to another facility of YMCA few weeks back and I can say the difference. I also had an opportunity to have meetings with the director/associate director (and the stand in associate director) of this facility on an incident which was related to me and my son (who is a special need child and is in autism spectrum) and overall I did realize that this facility needs a lot lot more training, staff need to be a lot more compassionate and understanding and most important bit more grounded. Overall I will not recommend this place although, I find no issues on the facility itself.