| Mon | 05:00 am - 12:00 am |
| Tue | 05:00 am - 12:00 am |
| Wed | 05:00 am - 12:00 am |
| Thu | 05:00 am - 12:00 am |
| Fri | 05:00 am - 12:00 am |
| Sat | 07:00 am - 09:00 pm |
| Sun | 07:00 am - 09:00 pm |
This is a pretty good gym. The staff is very friendly, the floor is clean, and they have a spacious and decently maintained locker room with pleasant music. There are also plenty of weight and cardio equipment available which I can appreciate, as well as multiple stations with paper towels and water fountains. The one thing I don't care for particularly, and it's mainly a personal preference, are the Matrix treadmills, which tend to be a little more stiff and not as pleasant to use if you are a heavier runner and appreciate good shock absorption in a treadmill.
Had a good experience. Friendly staff and every weight you can imagine. Doesn't get as busy as crowded 24 hour fitness or some other gyms. They even have a mini theater that plays movies that you can rest and watch a movie on certain days. Cool environment. Only negative is lockers can get a little musky and could be cleaner but overall a nice experience.
If I could give negative review I would... I went to work out there the other day & they were spray cleaning the mats... during the day, while people were working out, chemicals in the air as we are trying to breathe deep for oxygen. While I appreciate cleanliness there is absolutely NO reason to do this during open hours. Heavily breathing in chemicals is not healthy!
First of all, lots of convenient parking. Needed to update our membership and handled quickly and friendly. Clean changing area and plenty of lockers available. Most equipment is in good working order and usually available. If not, we just move on to working on another.
enjoy its jacuzzi and sauna facilities
I used to enjoy this location but have recently cancelled because of the high volume of people. I signed up right when they opened several years ago. They had impeccable facilities then and cleanliness was godliness but now its just really packed all the time. The cardio equipment is starting to "knock". It's just gone down hill a tad but still a nice gym.
I used to enjoy this location but have recently cancelled because of the high volume of people. I signed up right when they opened several years ago. They had impeccable facilities then and cleanliness was godliness but now its just really packed all the time. The cardio equipment is starting to "knock". It's just gone down hill a tad but still a nice gym.
Charged $59.00 for the "Annual Maintenance Fee" on my credit card without my consent. I hate the fact that they have my credit card information and can charge whatever they want without my knowledge. I was recently charged for $59 and contacted the club. I was told that the club charges $59 for the yearly maintenance fee and I had signed for it on the stupid, what it seems like a 100 page, contract... Hate these non-transparent companies that doesn't fully explains the cost of the membership fees. I'm done with this club.
Charged $59.00 for the "Annual Maintenance Fee" on my credit card without my consent. I hate the fact that they have my credit card information and can charge whatever they want without my knowledge. I was recently charged for $59 and contacted the club. I was told that the club charges $59 for the yearly maintenance fee and I had signed for it on the stupid, what it seems like a 100 page, contract... Hate these non-transparent companies that doesn't fully explains the cost of the membership fees. I'm done with this club.
Clean, well run, and never a shortage of towels. Air conditioning is always working great and there are enough machines that you never have to wait more than a few minutes for one.
Clean, well run, and never a shortage of towels. Air conditioning is always working great and there are enough machines that you never have to wait more than a few minutes for one.
I used to go to this gym when it first opened. The facilities are amazing and definitely top of the line. I currently don't exercise here just because of my schedule and personal time constraints.
I used to go to this gym when it first opened. The facilities are amazing and definitely top of the line. I currently don't exercise here just because of my schedule and personal time constraints.
Golden years of Gold's Gym are gone. The gym is small. Its way packed at all hours. A lot of their members will stay on a machine for hours talking to their buddies. Trust me, dont go. Its a waste of money.
Good gym, free towels and wifi. Just avoid peak hours...
Clean, lots of equipment and not crowded. Daniel is excellent personal trainer.
I have been a member here for several years. I found out that I am paying too much compared with my friends. so I asked for the price adjustment and the kind of manager made me visit twice like come over this week and then he said the financial department manger is not here so come over next week. OMG! I have been visiting there like more than two weeks but i did not get a phone call from the manager which was supposed to be happen last week. Then I called him then he said that he did not sure if I can get the lower price just he let the financial part known and I deserve to make this much effort and wait to get some even "not-guaranteed" discount. Oh I am breathing..... I need to wait a few days more to get the final notice. This is called "bossy". I don't wanna waste my time here anymore. I might cancel it. Good luck Gold Gym.
I am cancelling my membership at the Fullerton, California Gold's Gym location. This club defended a cleaning employee by the name of Itzel Z coming to my shower while I was naked and accusing me falsely of stealing towels from her closet! This was a total invasion of my privacy and the club sat in my face and defended her even thouh she flat out lied on me, got combative with me, and stood in front of me naked! They completely went off of some ridiculous hearsay and admitted she did not see me.."witnesses told her." This cleaning lady has an evil looking face unless she is in the locker room only giggling with people she likes. Other than that she has a flat lined face...grouch face..so I will no longer patronize a company who allows their employees follow me in the shower, look at my nakedness to confront me about "stealing towels," out of her closet. This is a horrible extremely petty business practices and this will be my last month paying and I will be filing more reports about this harassment I encountered at this location.
This place sucks. I made an appointment with a trainer and he intentionally made it overlap with a weekly appointment he would have known about. I called about it amd left a message but he never called me back. Then I tried to call a supervisor but was told to leave a message. This is because I'm transgender and I'm not welcome. I suggest you also avoid this place. Trans people aren't allowed and I assume women aren't, either.
DO NOT sign up if you are just testing the waters or have a big chance of moving. The cancellation process will cost money one way or another.
About the facilities: Pretty cool. I love the Cardio cinema, eucalyptus steam room, towel service, spinning and overall member quality (except for the locker room manners - the "regulars" seem to shower at the gym every single day and do all kinds of nasty stuff. Shower at home.)
About the sales and billing: I was stupid and wanted to be a member despite knowing I would move soon. I offered them upfront payment without a contract, anything so they wouldn't keep my credit card...they wanted none of it. So I got suckered into paying for "personal training" and would supposedly get 3 months free to average a normal monthly amount. Don't do this. There is a section on the contract you sign that specifically states nothing the sales person scribbles on the paper is valid. I then spent $50 sending a hand delivered telegram requesting cancellation to make sure nobody would pretend they didn't get it.
Take your time reading the contract on the screen (they don't give you a paper copy until you sign). The cancellation notice is not pro rated, give them two month's cancellation.
The girl at the front desk (Darlene) and one the guys there (Light) are freaking awesome. Also the guy that runs the place is really chill. Also theyre pretty military friendly so for past service members, its a pretty good place to work out
I am happy with the gym in general during the off peak times. The staff seem better. The sales and referral guys need some training but as I get my membership through my insurance it helps me avoid the nightmares that I hear from others. Some equipment is old and they tend to lock equipment so you can't use it to its full potential. The gym is cleaned daily and during the early morning I don't see any issues with smells.
I purchase coupon at groupon $ 19.99 -for one month membership and one time training , gave it to my son. They rejected and ask to buy 6 month membership. He was member and cancelld in a year - that is their reason not to honor that coupon. manager Ben Hong.
Very unprofessional and felt bad to hear that.
I signed up for a one-year membership in the summer of 2016. I have been a member to several gyms in the past few years because I am always looking for a better gym. Gold's Gym Fullerton is very nice and, while a little overpriced, might be worth it for some people.
My issue is with the customer service. I took advantage of a free trial and signed up shortly after it ended. I decided to cancel because of some complications and did so within the 5-day window for a full refund. I even went in person to confirm the cancellation after speaking to an employee over the phone and he assured me that my membership was cancelled.
Unfortunately they continued to bill me but my credit card company credited me for every transaction. Now they are attempting to collect their money through other means and it is very confusing because they confirmed my cancellation over the phone and in person. The employees are very nice but extremely aggressive when it comes to payments. I hope we can resolve it peacefully because the gym itself is not a terrible business if you are a happy member. If you want to join this gym make sure you use a credit card, read the fine print, and receive written copies.
I signed up for a one-year membership in the summer of 2016. I have been a member to several gyms in the past few years because I am always looking for a better gym. Gold's Gym Fullerton is very nice and, while a little overpriced, might be worth it for some people.
My issue is with the customer service. I took advantage of a free trial and signed up shortly after it ended. I decided to cancel because of some complications and did so within the 5-day window for a full refund. I even went in person to confirm the cancellation after speaking to an employee over the phone and he assured me that my membership was cancelled.
Unfortunately they continued to bill me but my credit card company credited me for every transaction. Now they are attempting to collect their money through other means and it is very confusing because they confirmed my cancellation over the phone and in person. The employees are very nice but extremely aggressive when it comes to payments. I hope we can resolve it peacefully because the gym itself is not a terrible business if you are a happy member. If you want to join this gym make sure you use a credit card, read the fine print, and receive written copies.
