- Address:1110 S Gilbert Rd #102, Gilbert, AZ 85296
- Phone:(480) 272-9400
- Website:http://gilbert.orangetheoryfitness.com/
- Rating:4.7
Orangetheory Fitness
Reviews
Rated 4.7/5 based on 28 customer reviews.
Kara Levine
January 5, 2020 15:41
We tried Orangetheory because of my in laws. We had our first free class and loved it! The work out was great and the trainer Randy was so encouraging and fun. He really made it enjoyable! He showed us the way of orange theory and corrected our form as needed. He had encouraging words to say the entire time and was always aware of us who were dropping in to try the class. If I could afford the membership right now I would have signed up right then and there. I have a two year old and need something with daycare.
Again I want to say Randy as a trainer killed his job. You can tell he loves his job and even more loves pushing people to be their best yet. Yes this is my first impression of him but man does he shine that light EVERY.SINGLE.DAY in his job. I really appreciated his class.
Stew Keene
January 4, 2020 09:24
The Coaches in Gilbert, AZ OTF on Gilbert Road and Warner are terrific. They really work hard to see that we are accomplishing our highest potential and make a real effort to understand everyone and their abilities.
Michelle Bellgraph
August 28, 2019 20:03
Love this place. It's great if you're looking for a workout that will push you to your limits. I'm never disappointed after I leave. The staff and coaches here are friendly and always helpful!
Savannah Clark
August 23, 2019 17:34
I love this Studio! The staff is always very fun and uplifting and the coaches are a great motivation to get yourself in the studio and giving it your all! Yes, it is pricey, but it is 100% worth it! Plus, they are always willing to work with you. Just be honest and ask!
Barbie Williams
August 14, 2019 22:44
I love Orange Theory!!! Every workout has been challenging and it's always something different. Each workout uses different muscles and with the variety of workouts, my body has not hit a plateau. The staff is very energetic, really friendly and very knowledgeable about different exercises and meal plans. I am planning on being a lifelong Orange Theory member!!! My heart, my health, and my family thank you!
shana murad
August 29, 2018 18:04
Tori Koehler and her team have the worst customer service. I have been trying to cancel since since January 2018 but they had me on a freeze plan. I had no clue what it was until I was charged. I was living in SF at the time and had no time to handle business about OT I just called and said I need to cancel. Long story short I am still getting charged and have not been to their establishment for a year. After explaining my situation this is the response I get from Tori, attached below.
She says I am going to get charged one more time. I mean seriously after I told your employee what happened you are going to charge me one more time without calling me. I am getting My JD and I dont even have time to shower and she tells ill have 30 days to use my last session? Seriously. You are that ignorant in customer service. Also I have been billed wrongly multiple times and instead of getting my money back they give me free classes that expire. After I told them I do not have time they still proceeded. So I post this review because it is disappointing that OT is managed and ran by people who lack an understanding in CS and can't even fix the problem correctly.
I am disappointed and do not recommend OT Gilbert or Higley.
A Google User
August 29, 2018 18:04
Tori Koehler and her team have the worst customer service. I have been trying to cancel since since January 2018 but they had me on a freeze plan. I had no clue what it was until I was charged. I was living in SF at the time and had no time to handle business about OT I just called and said I need to cancel. Long story short I am still getting charged and have not been to their establishment for a year. After explaining my situation this is the response I get from Tori, attached below.
She says I am going to get charged one more time. I mean seriously after I told your employee what happened you are going to charge me one more time without calling me. I am getting My JD and I dont even have time to shower and she tells ill have 30 days to use my last session? Seriously. You are that ignorant in customer service. Also I have been billed wrongly multiple times and instead of getting my money back they give me free classes that expire. After I told them I do not have time they still proceeded. So I post this review because it is disappointing that OT is managed and ran by people who lack an understanding in CS and can't even fix the problem correctly.
I am disappointed and do not recommend OT Gilbert or Higley.
Allen Lawson
July 30, 2018 23:49
The workouts are intense and help me gain strength in challenging areas such as my core. Results come quickly as well.
A Google User
July 30, 2018 23:49
The workouts are intense and help me gain strength in challenging areas such as my core. Results come quickly as well.
Richard Weisenberg
June 22, 2018 16:01
Loved the choo choo train coach workout. Great workout
Annie Martin
June 1, 2018 11:38
The staff is always so friendly! Luke's classes are the best and provide a lot of high energy! One suggestion: Switch up the music more please!
A Google User
June 1, 2018 11:38
The staff is always so friendly! Luke's classes are the best and provide a lot of high energy! One suggestion: Switch up the music more please!
A Google User
May 18, 2018 09:29
AMAZING TEAM! Sidney was awesome, motivating and fun. Front desk gal was so sweet and helpful! OTF Gilbert is the bees knees!
Caitlin Pittaway
May 18, 2018 09:29
AMAZING TEAM! Sidney was awesome, motivating and fun. Front desk gal was so sweet and helpful! OTF Gilbert is the bees knees!
Steve Klabough
April 26, 2018 11:52
Workouts are intense and well planned. The trainers are great. In and out in one hour with a great workout.
A Google User
April 26, 2018 11:52
Workouts are intense and well planned. The trainers are great. In and out in one hour with a great workout.
Michael Krzak
March 9, 2018 12:05
The workouts are tough but engaging. I am never bored. The staff is incredible and keep you motivated!
J Gonzales
November 1, 2017 14:31
I've been a member of OTF for over 2 years now and I'm still addicted. I recently got my mom to join and I almost think she loves it more than I do.......is that possible haha!!
Melissa L
October 25, 2017 04:55
Friendly energetic environment . The front desk crew and the trainer are dedicated to support and encourage you. Your body can and will do more than your mind thinks it can. If you continue to come and do this workout you will change and love how you look and feel.
Heidi Hintze
October 25, 2017 04:55
People were positive and motivating. I am starting back and needed to start slow - they respected this and supported me. You can personalize based on your level! Great and balanced workout with knowledgeable trainer, and pleasant front desk personnel.
Martha Schulzinger
October 25, 2017 04:55
The trainers are the best. I truly enjoy Sunny's energy and she works hard to ensure we are all working hard and safe from injury. The front desk girls are awesome too. Very helpful! Sunny's playlist rocks my socks. And I also dig the layout of the Gilbert studio.
Becky Renner
October 25, 2017 04:55
Best 1-hour workout in the world. I love love love this place! I've been doing this for 5 years and still love going!
Mercedes Cooper
October 25, 2017 04:55
Great place to workout! Everyone here makes you feel right at home!! I absolutely love all the trainers here
Heidi Hintze
August 21, 2017 19:14
People were positive and motivating. I am starting back and needed to start slow - they respected this and supported me. You can personalize based on your level! Great and balanced workout with knowledgeable trainer, and pleasant front desk personnel.
Mercedes Cooper
May 28, 2017 20:51
Great place to workout! Everyone here makes you feel right at home!! I absolutely love all the trainers here
Becky Renner
May 28, 2017 02:54
Best 1-hour workout in the world. I love love love this place! I've been doing this for 5 years and still love going!
Melissa L
May 17, 2017 12:52
Friendly energetic environment . The front desk crew and the trainer are dedicated to support and encourage you. Your body can and will do more than your mind thinks it can. If you continue to come and do this workout you will change and love how you look and feel.
Martha Schulzinger
February 22, 2017 14:15
The trainers are the best. I truly enjoy Sunny's energy and she works hard to ensure we are all working hard and safe from injury. The front desk girls are awesome too. Very helpful! Sunny's playlist rocks my socks. And I also dig the layout of the Gilbert studio.