| Tue | 05:00 am -09:00 pm |
| Wed | 05:00 am -09:00 pm |
| Thu | 05:00 am -09:00 pm |
| Fri | 05:00 am -09:00 pm |
| Sat | 07:00 am -06:00 pm |
| Sun | 10:00 am -06:00 pm |
The staff is friendly and the services the Y provides is good. I give 2 stars because this place is long over due for a major upgrade. Majority of the equipment should have been upgraded 10-15 years ago.
Outdated equipment, free weights scattered all over, dumbbells out of order, dated interior, staff seem nice but do not take pro active approach in helping a patron when checking in. Wish there was somewhere else to play racquetball in this backwards town. The YMCA in casper was always nice and they recently remodeled it. Guess the YMCA here can't procure the funds to remodel even though the membership fees are excessive.
Staff was helpful. Hot tub was nice. The lifeguard however deserves to be waterboarded or needs to drink exclusively, pass out and choke on his own vomit. My dad had no clue how to swim and ended up sinking in the deep end (only reason why he was there was because he attempted to get the ball for monkey in the middle) Lifeguard failed miserably to notice him struggling and I swam from the shallow water and pulled him up by that point he was touching the bottom of the pool. Water got into his lungs. If I was in the hot tub it would have gone completely unnoticed and God knows what could have happened.
Staff was helpful. Hot tub was nice. The lifeguard however deserves to be waterboarded or needs to drink exclusively, pass out and choke on his own vomit. My dad had no clue how to swim and ended up sinking in the deep end (only reason why he was there was because he attempted to get the ball for monkey in the middle) Lifeguard failed miserably to notice him struggling and I swam from the shallow water and pulled him up by that point he was touching the bottom of the pool. Water got into his lungs. If I was in the hot tub it would have gone completely unnoticed and God knows what could have happened.
Pool area has the rudest staff. Life guards are not trust worthy.
Giving 3 stars because the people who run the front desk are some of the rudest people i have ever encountered in my entire life. The first time i came to the Y i asked for a specific person who works there to give me a tour of the facility and they rudely asked of she was expecting me. I replied with probably not but i would like a tour please. The second time i came with my sister to use a guest pass we had gotten because we wanted to try a class. When i walked in there were 3 people behind the desk. One was helping someone already but there was a young man and a woman that were just standing there. My sister and i walked up to the desk to give them my guest pass and the lady just walked away without acknowedging me at all. Then the young man walked away without acknowledging me as well then i turned to my right and he snapped his fingers at me and pointed to a book that I guess i was supposed to sign into. I have never had such bad customer service in my entire life. They were appalingly rude and inconsiderate of their PAYING customers. I've taken 2 classes at the Y and they were amazing. The only problem is literally the front desk people.
I love coming here! Knowledgeable and supportive staff. Great selection of classes and a Kid Zone so I can work out while my son plays with the friendly teachers. Very appreciative of this great establishment!
a great staff they even called me at home to see if I was happy with the available programs as well as the sauna, got tub and pool.
At best a dump never reliable jacuzzis down again
My only gripe is they make customers come in to register because they don't have a secure phone system and won't take payment over the phone. This is a huge inconvenience especially in 2017! Hopefully, they will consider catering to their customers by updating their phone lines.
Love this place much,they are such a great inspiration to the kids and they make a huge impact on our community!!they have soo many things to do for my family and i!!they have helped me out so much
At best a dump never reliable jacuzzis down again
At best a dump never reliable jacuzzis down again
a great staff they even called me at home to see if I was happy with the available programs as well as the sauna, got tub and pool.
My only gripe is they make customers come in to register because they don't have a secure phone system and won't take payment over the phone. This is a huge inconvenience especially in 2017! Hopefully, they will consider catering to their customers by updating their phone lines.
I love coming here! Knowledgeable and supportive staff. Great selection of classes and a Kid Zone so I can work out while my son plays with the friendly teachers. Very appreciative of this great establishment!
I enjoyed the pool and hot tub, pool hours differ from gym hours and cost $10 for a day pass
