g wiz
March 28, 2019 21:18
I came in during their posted normal business hours online in order to speak to someone about their BJJ program. This is a clean facility, with a good amount of training space, although there is almost nowhere for people to wait. When I came in, there was a children's' Muay Thai class being taught by what appeared to be a single instructor, but other than the lone instructor, the children, and their parents, no one else appeared be at the gym. I asked one of the parents nearby if they knew who to talk to about BJJ, and they didn't know. I didn't want to interrupt the instructor teaching the children, so I just waited for a few minutes for one of the BJJ instructors to show up. After 5 minutes I just decided to leave rather than risk being called a perv for standing in on a children's class for seemingly no reason. I had high hopes for this place after reading the other glowing reviews.
2 stars for having a good, clean facility, but poor customer service (granted, maybe I just came at a bad time, I didn't call or email first, I just wanted to walk in and see the place for myself and talk face-to-face with someone).
If I try this gym again and have a better experience I will change my review.