A Google User
February 20, 2018 19:06
Buyer beware - Surprise Annual Fee.
One star because the sales man lied to me. I'm only been going here a week. I signed up for a $29 sign up, $59 per month, with a minimum of first and last. I asked the sales guy. Is that all I'm paying, so long as I cancel a month in advance I'm not going to see any surprises?
"Nope, just cancel by the 28th of the month before" And then he hurried me through the paperwork.
Surprise! Annual Fee of $55
Response to owner:
You are correct, I did sign your agreement. I read it later to find out you got me on the hook for $55 a year. You got me!
But maybe these agreements shouldn't be primarily on a computer that faces the salesman, where he enters in most of user's data, scrolls to the bottom of the agreement page, and then just hands the user a mouse to sign with, and lies right to a user's face when asked about other gym fees.