Drew Burkhart
October 23, 2017 08:04
I'm a trans woman and I do not recommend this establishment for any LGBTQ+ people. I was promised a set rate for a bikini wax, but when I arrived the technician refused to work with me and continually insisted that I am a man. A member of the management intervened and convinced the waxer to work with me, but this was little more than ushering us into a room together and hoping for the best. Throughout the session I was misgendered, and my technician insisted that she charge me extra and that I tip extra because she said I am a man. I tried to visit the restroom as I left, and the technician yelled at me for trying to use the woman's restroom. I left the establishment without peeing, and held my bladder for 5 blocks until I found a safe place nearby with a gender neutral restroom.
Waxing, especially a bikini wax, is a very personal and vulnerable experience. Anyone who works with people's sensitive bodies should be educated on LGBT+ people and their needs.
As I left the studio I was in tears. The management did not charge me for my session and suggested another technician who might be better suited for me, but the experience was painful and will have long lasting effects for me.