John Goetzinger
January 28, 2020 19:43
It's a pretty good gym. The staff are friendly and helpful. However It's a good idea to not give them a credit card number for the monthly billing. They just keep on charging to the card even after you give the proper notice of cancellation. I gave notice at the end of Nov., 2019, and was paid up through Dec. 2019. They sent a nice email saying "Your cancellation request form has been submitted!" Also a nice following line saying if there was any problem I'd be contacted. There was no contact, so I figured the membership was concluded as per their requirement.
Then on Jan 15, 2020, they charged $125.88 to my card.
Well this could either be stealing, or just incompetence in their bookkeeping. It's not been an uncommon experience with past gym club members.
Best to just write 'em a check every month.