MOHAMED ABOUSHADI
October 25, 2017 11:42
I had good experience with the physical therapy with IAN for my shoulder,
BUT unfortunately the office messed up my insurance claims as they submitted inaccurate diagnosis codes(icd-10-9)to my insurance so my claims was denied by insurance,
called them to fix it for 5 MONTHS, it is not fixed yet ,
The main problem is nobody follow up with you till you call them back and then you start from ZERo, they are telling me each time we will call you back tomorrow
after fixing it with insurance, never happened, I have to call them back each time,
SO they helped fixing mu Shoulder , they ruined my time for 5 months and put me under continuous stress waiting for their never happened calls then call back explaining from the beginning.