| Mon | 05:00 am - 11:00 pm |
| Tue | 05:00 am - 11:00 pm |
| Wed | 05:00 am - 11:00 pm |
| Thu | 05:00 am - 11:00 pm |
| Fri | 05:00 am - 10:00 pm |
| Sat | 07:00 am - 08:00 pm |
| Sun | 07:00 am - 06:00 pm |
Although the gym itself was nice and the equipment was kept up well just try to quit under perfectly legitimate contractual reasons.For months I was charged after I finish my contract with them which by the way was a month to month. They continue to charge my account for months after I had canceled and when I had noticed they have now gone on for a month and a half or more just returning emails saying that they will get to it right away that they will get to it right away. Nothing shows a companys Ethical behavior better than when the company needs to Make a refund. Still waiting!
My husband experienced some serious health issues shortly after we signed up for a membership plan.
The staff, including Andrea were very accommodating, allowing our membership dues to be waived during his treatment. A some note or an email from his physician was all that was required.
I would recommend Crunch Fitness. Great to have no hassle during a stressful time. Great equipment, classes and cleanliness of facilities as well. Good value for your money. Kind and professional staff, sometimes rare these days.
The absolute cleanest gym in the D.C. metro area. No children, also, make for a pleasant and relaxing experience. Modern equipment, towel service, hot showers and always the perfect temperature and level of music. I cannot say that for other nearby gyms which are humid and filthy.
Highly recommend.
Cleanest gym in the area. Staff seems generally interested in helping you and encouraging you. Classes and trainers are fun and interesting. I love to run and bike. The fact that the W/Od trail is blocks away makes this place even greater!
This gym will continue to charge you after you cancel your membership and you will never get a refund. We contacted the manager several times. They are blatant enough to agree to refund us but still ignored us every time after we left. Okay, we will see you in court!!!
This gym will continue to charge you after you cancel your membership and you will never get a refund. We contacted the manager several times. They are blatant enough to agree to refund us but still ignored us every time after we left. Okay, we will see you in court!!!
I have been a member of this gym for six months or so and I love it! The facility is modern & very clean, the equipment is great, and the staff is nice. I highly recommend Crunch Fitness in Reston!
I have been a member of this gym for six months or so and I love it! The facility is modern & very clean, the equipment is great, and the staff is nice. I highly recommend Crunch Fitness in Reston!
Exelent GYM
I would go as far as calling these people scammers. Sure the service is nice. Equipment's always clean and they offer great facilities. But, when I tried MULTIPLE times to contact Crunch Reston about canceling (money is a bit tight at the moment), they did everything in their power to dodge my request. As of right now, I have total silence from them. It's been two months that I've been trying and my card is STILL being charged.
Don't go to these people unless you plan on staying at Crunch for the rest of your life.
I would go as far as calling these people scammers. Sure the service is nice. Equipment's always clean and they offer great facilities. But, when I tried MULTIPLE times to contact Crunch Reston about canceling (money is a bit tight at the moment), they did everything in their power to dodge my request. As of right now, I have total silence from them. It's been two months that I've been trying and my card is STILL being charged.
Don't go to these people unless you plan on staying at Crunch for the rest of your life.
Very clean gym, friendly staff and great/fun classes!
Don't get me wrong, clean place and lots of classes. But when I signed up and saw the reviews about how messy things can get when your contract ends or you no longer want to go here I completely ignored them. Don't ignore them!! They are right and so am I. This place will keep billing you time after time. I had Jenny tell me she couldnt do anything about it (I'll be living in a different state) because it "wouldn't be fair to the members". Trust me when I say they will work to get every dollar they can from you.
I've been a Crunch member for a few months, and I couldn't be happier with my selection over other clubs in the area.
A few items that really set this place apart:
*The staff are friendly and assertive without being overtly sales oriented.
*The gym has 3 racks and 1 smith machine. Though I avoid the rush hours (6-8pm), I've never had to wait on a rack. They also have two weightlifting platforms, and multiple turf areas that give lifters plenty of options, space, and availability.
*The place is pristine. It smells good, looks good, and is always nice and cool.
*If you forget your headphones, there's a 50% chance they'll be playing grunge / metal. So all is not lost.
Super clean. Staffs constantly clean equipments throughout the day. I love the cleanliness whenever I visit. Super clean locker area. Great front desk too. Did I say super clean? Well worth $. Even at $100 a month, I would keep membership. It's like Equinox without swimming pool. Wish morning cycling classes began at 7am instead of 5:30am.
Not the best place for the price. No racquetball, no swimming pool, no sauna, and the price is way too much. Plus you pay for parking!?
And this location is not kid friendly.
On the plus side, they are clean and have towel service.
I love Crunch Fitness in Reston, really chill atmosphere, cool people, plenty of room to work out- 2 floors, nice bathroom, TVs all over the place. I love the fact that it's dim lighting compared to the BRIGHT WHITE lights at other gyms. 5 stars
Don't get me wrong, clean place and lots of classes. But when I signed up and saw the reviews about how messy things can get when your contract ends or you no longer want to go here I completely ignored them. Don't ignore them!! They are right and so am I. This place will keep billing you time after time. I had Jenny tell me she couldnt do anything about it (I'll be living in a different state) because it "wouldn't be fair to the members". Trust me when I say they will work to get every dollar they can from you.
Don't get me wrong, clean place and lots of classes. But when I signed up and saw the reviews about how messy things can get when your contract ends or you no longer want to go here I completely ignored them. Don't ignore them!! They are right and so am I. This place will keep billing you time after time. I had Jenny tell me she couldnt do anything about it (I'll be living in a different state) because it "wouldn't be fair to the members". Trust me when I say they will work to get every dollar they can from you.
Not the best place for the price. No racquetball, no swimming pool, no sauna, and the price is way too much. Plus you pay for parking!?
And this location is not kid friendly.
On the plus side, they are clean and have towel service.
I've been a Crunch member for a few months, and I couldn't be happier with my selection over other clubs in the area.
A few items that really set this place apart:
*The staff are friendly and assertive without being overtly sales oriented.
*The gym has 3 racks and 1 smith machine. Though I avoid the rush hours (6-8pm), I've never had to wait on a rack. They also have two weightlifting platforms, and multiple turf areas that give lifters plenty of options, space, and availability.
*The place is pristine. It smells good, looks good, and is always nice and cool.
*If you forget your headphones, there's a 50% chance they'll be playing grunge / metal. So all is not lost.
I've been a Crunch member for a few months, and I couldn't be happier with my selection over other clubs in the area.
A few items that really set this place apart:
*The staff are friendly and assertive without being overtly sales oriented.
*The gym has 3 racks and 1 smith machine. Though I avoid the rush hours (6-8pm), I've never had to wait on a rack. They also have two weightlifting platforms, and multiple turf areas that give lifters plenty of options, space, and availability.
*The place is pristine. It smells good, looks good, and is always nice and cool.
*If you forget your headphones, there's a 50% chance they'll be playing grunge / metal. So all is not lost.
Super clean. Staffs constantly clean equipments throughout the day. I love the cleanliness whenever I visit. Super clean locker area. Great front desk too. Did I say super clean? Well worth $. Even at $100 a month, I would keep membership. It's like Equinox without swimming pool. Wish morning cycling classes began at 7am instead of 5:30am.
Friendly reception staff, and big open spaces filled with up to date equipment make this gym one of the best deals around. Lots of different classes to choose from and an encouraging atmosphere.
