Tiara Suarez
April 17, 2019 16:02
Updated stars due to reply. They are very kind people and even contacted me to apologize.
Will update if necessary.
Came to get a tour (signed up for the free 7 day pass) and possibly sign up. Got there a little after 3 on a Thursday. So during staffed hours. No one was there. Called several times and no answer. So sat in my car and played on my phone and what not. Even messaged them on Facebook.
4:20 looks like a staff member finally showed up and let someone in who looked like they were waiting for someone to show them around too.
So went to check if someone was there yet, only to see a sign that says "no staff 4/11/2019" that wasn't there earlier.
So now I can't use my pass and if I sign up, I cant till next week since my work hours are during staffed hours.
I know the gym is 24/7 access after youre a member. But if someone isn't going to be there dont let potential new members believe someone will be there when there might not be someone or add something to have potential members schedule their first visit.