| Tue | 06:00 am -09:30 pm |
| Wed | 06:00 am -09:30 pm |
| Thu | 06:00 am -09:30 pm |
| Fri | 06:00 am -09:00 pm |
| Sat | 09:00 am -05:00 pm |
| Sun | 11:00 am -05:00 pm |
I only really come here because of their "Game Room". It's a great place to go whenever I need something to do. The Game Room has a pool table, air hockey, a Nintendo Switch (with Smash on it), and 2 PS4s. I enjoy beating people in Smash and playing billiards. The table is free to use, so I'll go up there to play on it for upwards of an hour because pool halls aren't free. The table is great quality. The other parts of the rec center are pretty great too. I don't go there for much else, but the Kempsville Rec Center is the best of all of the rec centers.
Would definitely recommend for anyone needing a place to workout, relax, or just to have fun. Price is very reasonable as well.
I was so excited for the renovation and was looking forward to getting a membership. The facility look so nice.
But every single time we have come in here, we have a poor experience. Once, using a day pass, my elderly mother in law was asked to leave the swimming pool deck (she was watching my kids swim) because she didn't have on a swimsuit. She is 85 years old, people. She was not aware of the rule and it would have been nice for staff to at least offer her a chair to sit off to the side. OK, fine. It was a one off and rules are rules.
Then I went back to inquire about a family membership and the front desk ladies are so. unhelpful. They act like you are taking up their very important time because they have walkie talkies to talk into and typing to type and they can't be bothered helping the needy folks that walk up to the counter. I observed this with the people in front of me as well as myself.
I had a couple of questions about the childcare hours and I was told, "Sometimes they are there and sometimes they aren't." Well what does that mean? Can you elaborate? She seemed so annoyed to be dealing with my 3 questions that I was really put off and it was clear that was all the info I was going to get out of her.
I don't expect hugs and a cup of cocoa but at least at the bare minimum, I expect a front desk to be able to provide basic information that was not made clear on the website.
Kempsville Rec Center, you have a beautiful facility but the front desk is a customer's first impression and sadly, they aren't doing you any favors. Gym memberships are getting cheaper and cheaper and they offer more amenities. Probably wont be back.
Very nice clean Rec Center. Love the fact that it opens at 0500 for the early birds
Cannot say enough good things about the facility and, more importantly, the staff! Booked my daughters birthday party for the 7th. That morning, the power was out due to the hurricane. Thought we would have to cancel the party. The electricity came back on 2 hours before the party and the staff scrambled to get the pool ready in time. In the end, they made it happen and my daughter and friends had an amazing time.
Kudos to Johnathan who kept his cool while I had a mommy meltdown in fear of not being able to give my daughter her birthday party. He went above and beyond to make sure we were happy and everything was perfect!!
Great staff! Great facilities!!
I live about a mile from the recreation center and it is very convenient, but I will drive 30 minutes to get to a better facility, if needed. An organization is only as strong as their weakest link and Ms. Rebecca is really bringing this place down. Ms. Rebecca is a woman who wears a blue, STAFF shirt and works in Aquatics. Positive interactions with all the members of this facility are super important to keeping this place open. My daughter attends a great class with Ms. Margaret, but it is overshadowed by the distasteful interaction I had with Rebecca, who has a position of leadership that she does not uphold.
***Her approach to "policing" parents coming in the pool with the work clothes on, seems to follow a line too close to approaching only people that she feels superior to based on race. I would love to remind her that there is only one race - the human race. So, if she gets to keep her position at this facility, some improvements need to be made to her motives of how she decides to "police" people.***
***Incident: earlier this evening. ***Details: My 2 year old attended her swim session and I accompanied her. My husband showed up some time after the lesson (about halfway through the 30 minute session) in his works clothes (Coca Cola Polo Shirt and grey, khaki shirts), like many other parents that come after work. Ms. Rebecca only had the courage to speak to my husband and ask him to leave, but seemed nervous to approach any of the other FOUR parents that stood by in every outfit ranging from business clothes to jeans and loafers. I know we are supposed to be in a post-racial society, but let me just make everyone aware that this woman only had the confidence to someone that she considered of lower-class than her. She isn't the most presentable woman in the world, as she had on loose, jean shorts with her STAFF shirt. So, she never approached any of the other parents who lacked melanin in their skin. My daughter and I left the swim lesson about 5 minutes early once I noticed what had occurred. My husband didn't say a peep and left, but he had the carseat tonight so I had to leave with our ride. Fortunately, he was fine with waiting outside but that should have never happened. I went back in after I got the go-ahead from my husband, but I only went to speak with Rebecca and to give my daughter a chance to have some more fun in the pool. Rebecca said that the other parents all had compelling stories of them picking up their kids early and so she let them stay (that was a lie that she made up because she never spoke with them!) I guess that my husband should have told his sob-story, too and he would have never been asked to leave. He was way off to the side, not in the way just like every other parent. MS. REBECCA TOOK NO URGENCY TO ASK ANY OF THE NON-BLACK PARENTS TO LEAVE THE SIDE OF THE POOL AREA. SHE ACTED JUST LIKE A YOUNGER CHILD WOULD BE NERVOUS TO TELL AN OLDER CHILD TO FOLLOW THE RULES, BECAUSE OF THEIR DIFFERENT STATUS. WHEN SHE APPROACHED MY HUSBAND SHE THEN ACTED LIKE AN OLDER CHILD CONFIDENT TO LAY DOWN THE LAW. She claimed she was doing her best "policing" the parents, but I stuck around about 45 minutes after the incident and saw none of that occur. In my line of work, Ms. Rebecca would be sat down to have an educated discussion of where her mindset is when it comes to matters of Equal Opportunity.
I live about a mile from the recreation center and it is very convenient, but I will drive 30 minutes to get to a better facility, if needed. An organization is only as strong as their weakest link and Ms. Rebecca is really bringing this place down. Ms. Rebecca is a woman who wears a blue, STAFF shirt and works in Aquatics. Positive interactions with all the members of this facility are super important to keeping this place open. My daughter attends a great class with Ms. Margaret, but it is overshadowed by the distasteful interaction I had with Rebecca, who has a position of leadership that she does not uphold.
***Her approach to "policing" parents coming in the pool with the work clothes on, seems to follow a line too close to approaching only people that she feels superior to based on race. I would love to remind her that there is only one race - the human race. So, if she gets to keep her position at this facility, some improvements need to be made to her motives of how she decides to "police" people.***
***Incident: earlier this evening. ***Details: My 2 year old attended her swim session and I accompanied her. My husband showed up some time after the lesson (about halfway through the 30 minute session) in his works clothes (Coca Cola Polo Shirt and grey, khaki shirts), like many other parents that come after work. Ms. Rebecca only had the courage to speak to my husband and ask him to leave, but seemed nervous to approach any of the other FOUR parents that stood by in every outfit ranging from business clothes to jeans and loafers. I know we are supposed to be in a post-racial society, but let me just make everyone aware that this woman only had the confidence to someone that she considered of lower-class than her. She isn't the most presentable woman in the world, as she had on loose, jean shorts with her STAFF shirt. So, she never approached any of the other parents who lacked melanin in their skin. My daughter and I left the swim lesson about 5 minutes early once I noticed what had occurred. My husband didn't say a peep and left, but he had the carseat tonight so I had to leave with our ride. Fortunately, he was fine with waiting outside but that should have never happened. I went back in after I got the go-ahead from my husband, but I only went to speak with Rebecca and to give my daughter a chance to have some more fun in the pool. Rebecca said that the other parents all had compelling stories of them picking up their kids early and so she let them stay (that was a lie that she made up because she never spoke with them!) I guess that my husband should have told his sob-story, too and he would have never been asked to leave. He was way off to the side, not in the way just like every other parent. MS. REBECCA TOOK NO URGENCY TO ASK ANY OF THE NON-BLACK PARENTS TO LEAVE THE SIDE OF THE POOL AREA. SHE ACTED JUST LIKE A YOUNGER CHILD WOULD BE NERVOUS TO TELL AN OLDER CHILD TO FOLLOW THE RULES, BECAUSE OF THEIR DIFFERENT STATUS. WHEN SHE APPROACHED MY HUSBAND SHE THEN ACTED LIKE AN OLDER CHILD CONFIDENT TO LAY DOWN THE LAW. She claimed she was doing her best "policing" the parents, but I stuck around about 45 minutes after the incident and saw none of that occur. In my line of work, Ms. Rebecca would be sat down to have an educated discussion of where her mindset is when it comes to matters of Equal Opportunity.
Great facility with friendly staff. Really appreciate the opportunity to enjoy such a great facility with my family.
Rain, snow, any weather you can come and enjoy your day at the center. With kids or without.
Good place to come and get a good workout in for half the price of other places and a good place for teenagers to come and hangout instead of running the streets or playing video games all day. Weekend hours could be the same a weekday hours.
It's probably time for a few upgrades, but it's a nice center. Despite the influx of people at times, they keep it clean. The staff are friendly.
This is the busiest of the VaB rec centers, but it is a fantastic facility and they do their best to accommodate the crowds. The leadership and staff have been been great and have found some time in the gym schedule for BADMINTON. 11am to 1pm on Sunday mornings. Thank you!
Beautiful facility with nice equipment at a very affordable price. I think they need to put speed bumps in front of the facility for safety. Patrons are driving way too fast and I have seen a few near misses just in the last two weeks! Love the facility
Beautiful facility with nice equipment at a very affordable price. I think they need to put speed bumps in front of the facility for safety. Patrons are driving way too fast and I have seen a few near misses just in the last two weeks! Love the facility
It is way over crowded, the employees are rude are not interested in helping you, they allow little kids to run on the track and couples to walk together when its not that big. Weekend hours need to be the same as during the week, so us early birds can get in and out and allow others to have access to the equipment. Its always too crowded for me. They make you pay for the whole year, when I really only need it for the winter. Its not enjoyable to me because how they set the hours its just too small and too busy,not enough space or equipment and your always spending more time waiting for equipment. There Should be a cap on memberships.
Beautiful facility! Always clean - staff has always been friendly. The only reason I didn't give it a 5 star rating is due to the Wi-Fi. When I first joined the Wi-Fi worked great - but for the past two months it has not worked at all. I use the Wi-Fi to stream my playlist while I work out. I left Anytime Fitness because they would not fix theirs and I was told by a staff member that the Rec Center will most likely NOT fix the Wi-Fi other than that the Rec Center is a wonderful facility.
Beautiful facility with a wide range of activities for every age group. The staff is friendly and knowledgeable. The weight room is well equipped. There's an awesome pool, a gymnasium, and a track. Plenty of parking is available.
I joined because I play basketball. The atmosphere in the gym is not as inviting as the old rec center. The old rec center was nice because you knew for sure you could just show up and be put on a team regardless of who you were. So far I have found it difficult to get on a team and play at this new rec center. The new rec center is also more expensive than the old rec center. I hope things change. I was really looking forward to stop playing on the streets and play inside the new rec center here but so far I have been disappointed.
Can not see your children thru the obervation window due to an obstruction. The obstruction is cute but a safety issue. Not the best layout. They need to find a better solution asap. Some people can not use bathing suits. The only way to sit and watch "properly" is with a bathing suit on. Allergies, modesty, personal challenges, ect. This is a concern for many parents and nothing is happening to correct this issue.
All new machines, each equipt with large displays , bluetooth capable, Netflix, Hulu, internet, live TV, games.... The pool is fantastic, along with the regular swimming lanes and diving board area, it also has a water walk/swim track, water basketball areas anf a fantastic jungle gym for children. It's the best rec center ever!!!
I wished I remembered the ladies name but I went in the other day with my two children. Wanted to get a day pass and all the lady said to me was "were not open until 12". She didnt smile or seem thrilled at all to be there. So im sitting in the lobby as everyone is passing me and I see three or four people walk up and purchase a day pass. So finally after they all kept looking at me another front desk woman asked If I needed help I told her they other lady said I had to wait to purchase a day pass. She tells me I can purchase a day pass whenever I want but the pool doesn't open until 12, I told her the first lady didn't explain that to me (she was right next to this woman). The first lady just looks up and glares at me and continues helping the people she was with. I suggest you guys get friendlier front people.
I have been waiting for very long time for it to open. They did a great job. Love the in door track.
The updated look is awesome. Nice gym area. looks great!
