Reviews

Rated 3.6/5 based on 33 customer reviews.
March 3, 2020 02:00

I love coming here late at night, it's not crowded, machines are always available to use. During the day and afternoon its hectic so expect a crowd especially at certain locations. Overall I love working out here!

February 25, 2020 19:37

Planet fitness is a nice gym to go to because the convenience of 24/7 access and someone is always on duty. This location on Little Creek is kind of small and it's so overcrowded at times. the staff is always pleasant they could be a little more knowledgeable when you leave the gym instead of playing on their phones all the time but overall it's a nice place to go the prices are reasonable

January 21, 2020 21:02

I've said it before. Planet Fitness has everything you need and nothing you don't. Excellent place to workout! And, without a doubt, the price is more than fair.

January 21, 2020 11:58

This gym is great. It has state of the art fitness equipment and about 20 flat screen tvs to view while you workout. At the front counter they even have free tootsie rolls. A full locker room with shower and a tv also.

September 30, 2019 17:27

Always great been gone for a year. I am back

September 30, 2018 21:40

Hate this place. Not a gym for serious lifters. If you want to feel like your working out without actually making any progress go here. They have free pizza every so often to keep their members out of shape. Talk about job security. Probably a nice place to work.

September 9, 2018 07:43

Great staff, nice machines. Would be a five, but I'm hurt and they could use a few more machines.

August 24, 2018 19:35

I enjoy going there, the place is clean the staff is awesome. The fitness trainer I work with is very through and knows what he is talk in g about when it co.es to fitness. He really cares about the clients and listens to what they are asking him, he's never to busy to take the time out to answer your questions our show you how something is supposed to be done.

August 24, 2018 19:35

I enjoy going there, the place is clean the staff is awesome. The fitness trainer I work with is very through and knows what he is talk in g about when it co.es to fitness. He really cares about the clients and listens to what they are asking him, he's never to busy to take the time out to answer your questions our show you how something is supposed to be done.

August 10, 2018 15:11

I've been a member for about a year. I'm not the gym enthusiast, so I only use a few machines. Love the 24 hour access. It serves its point!

August 10, 2018 15:11

I've been a member for about a year. I'm not the gym enthusiast, so I only use a few machines. Love the 24 hour access. It serves its point!

June 20, 2018 07:20

Great place to work out. They have free weights and lots of machines. All for just 10 dollars a month.

June 20, 2018 07:20

Great place to work out. They have free weights and lots of machines. All for just 10 dollars a month.

June 12, 2018 19:14

There's 4 broken equipments.. one of them (seated leg curl) has been broke since winter.

June 11, 2018 18:59

There's 4 broken equipments.. one of them (seated leg curl) has been broke since winter.

June 7, 2018 12:29

I like to go when it empty..its clean and the staff is nice

June 4, 2018 18:47

Started back here at PF about two weeks ago. I had some leg problems. Well the staff seems friendler and the equipment is available often. Some equipment been waiting for parts a week or so. Problem I have here is the people don't speak. Yes we are working out but a hello now and then would be nice.

May 29, 2018 20:00

The equipment is extremely dated and frquently broken. I don't think they will ever get new equipment at this gym. The personal trainer (short light skin dude) talks b.s. about people that are working out and stares at people. While they are working out. However there is great energy in this gym among the members, the staff is friendly and make you feel welcome. They def need more equipment for a well rounded workout and a maintenance person asap!

May 18, 2018 19:52

Nice Crowed place to meet and watch people sit on the equipment and play with their phones.

April 13, 2018 14:32

It's an okay gym. They need to take better care of the showers. Not the cleanest.

April 13, 2018 14:32

It's an okay gym. They need to take better care of the showers. Not the cleanest.

April 8, 2018 12:36

Cool place thus far. Clean, professional welcoming.

March 7, 2018 11:54

They need a few boxing bags in the pf gyms in general, other than that it's great for what it is.

February 5, 2018 17:53

I've been a member here for a few years and generally things are ok. I have a gripe list, though, and am going to go through that here.

First, like all gyms sometimes this location gets busy. That's fine and is perfectly normal for a gym especially in the late afternoon when work gets out (4pm-6pm). My issue is that this gym does not provide guidelines to members on how to use equipment during busy times. People just park their butts on equipment and sit. I have attempted to politely work in but people just don't understand that when you do a set you can get up and let someone else do a set while you're resting. This is something the gym should cover during orientation.

Second, pizza. Why the fork would a gym serve pizza? Actually, I understand why - it's a guarantee that people will stay fat and keep coming to your gym. But really, this makes no sense. The gym should not serve pizza to members.

Third, showers and locker room. Aside from the fact that a lot of guys are gigantic babies about changing clothes and showering at the gym the showers at this location leave a lot to be desired. Instead of an open shower concept that would provide pleeeenty of room there are these teeny, tiny little shower cubes with little curtains that fall apart easily. Inside the shower cube there is a gigantic soap dispenser right in the middle of where someone would stand so you're constantly bumping into it. The setup allows for the showers to get very dirty between (rare) cleanings. An open concept would allow for room to move around and an easy area to clean. There are two huge "changing rooms" for people who are super scared to change clothes in the locker room. The locker area itself isn't too bad and generally has enough space for everyone. My biggest gripe here is that the piped in music is extremely loud.

The workout area, in general, is fine. It would be nice if they could add some of the more modern HIIT style equipment and workout areas. There are a bajillion treadmills and ellipticals which, during the busy times, are pretty much all in use, but most times you can have your pick. There's enough weight lifting equipment as long as people share (see above). There is a timed ab routine area and a timed workout area (30 minutes I think) for people who like to have a schedule of what to do. There are a lot of dumbells and about 4 or 5 benches. You're not supposed to throw weights around in this place as part of the rules. Some people do throw weights around and the staff does not correct their behavior. There are also tanning beds, massage chairs, aqua massage tables, and other nifty equipment that high end members can use.

At the end of the day you're getting a relatively nice place to work out for either $10 or $20 a month (depending if you want to use the tanning beds or not). The club could do well to educate members on proper etiquette and walk around the gym "helping" people instead of all standing behind the counter. They do a very important job back there - they hold up the card scanner since, I guess, scanning one's own card is too difficult.

December 31, 2017 16:07

My wife and I have been members for several months. Like the 24 hours. Glad to be able to walk the treadmill since too cold to walk outside!! Staff is friendly enough and they keep the place clean.

December 5, 2017 20:20

They need more height adjustable pulley cables and the TRX type equipment. Need 4 more Smith machines. Stupid busy here. Can't get a bench press to save your life. The owner here should strongly consider buying out one or two of the empty buildings next door and expanding the gym!

Hydro bed 7 is in need of repair and has been for at least a couple weeks. The left side does not have sufficient pressure!

October 25, 2017 05:38

Anyone who says this place is clean CLEARLY doesn't actually spray the equipment down for use! Most people spray a paper towel to workout instead of spraying the actual equipment! When you do spray the equipment and wipe it, it's so layered in nastiness it rolls off like dead skin! The staff is only friendly because they don't actually do anything! They are basically paid to stand there. They don't have to clean the equipment and rarely clean the floors. The water fountain almost always has a mildew looking growth near the drain so i wouldn't even drink out of it!! Since joining here 6 months ago i have gotten a rash on my butt and a plantar wart on my foot!! Neither of which I've had in my 32 years living until I joined THIS facility!! And their spray bottles never have the same consistency, ranging from what looks like water wwith a TINT of blue to a sometimes (but rarely) actual blue color!! These workers should have to sanitize the equipment instead of stand around!! And they have the nerve to charge me because i wanted to quit the membership!! I had to cut my loss! Hands down most disgusting gym facility EVER!! WOULD NOT RECOMMEND!!

October 25, 2017 05:38

Staff is fine, but the billing department needs some help. PS if you have to suddenly move out of town, and forget to cancel your membership in person, they require you to send a letter by certified mail. And even after that -- they'll still bill you for the upcoming month.. yes it's 10 bucks.. but it just feels shady.

October 25, 2017 05:38

I almost exclusively go after midnight, and its a great option as many places just aren't 24 hours. Even at 3am, the staff is very friendly, the area is kept clean, and its a great deal at around 10$ / mo. Even the internet works great. If you work nights or just want somewhere to go to be productive when you can't sleep, this is your place. Couldn't recommend it more.

October 25, 2017 05:38

This is the best management staff I've encountered! I was having issue's with my acccount and called to fix it. They had to call me back when the manager was in. Lynn the manger called me back and took care of the issues!

October 25, 2017 05:38

Hands down the worst planet fitness in Hampton Roads. There's a particular female staff member that is ALWAYS rude. The equipment isn't up to date or new like the rest of H.R.'s P.F's. Also, I'm a black card member, and this is the ONLY location in Hampton Roads that never lets me bring a guest or, if they even let my guest in, let my guest try the black card perks. How can my guest know if they'd like to become a black card member without trying it first?
Least friendly staff, least up to date equipment. It's down the road from my house and I will drive further to not go to this location.

October 13, 2017 10:45

Anyone who says this place is clean CLEARLY doesn't actually spray the equipment down for use! Most people spray a paper towel to workout instead of spraying the actual equipment! When you do spray the equipment and wipe it, it's so layered in nastiness it rolls off like dead skin! The staff is only friendly because they don't actually do anything! They are basically paid to stand there. They don't have to clean the equipment and rarely clean the floors. The water fountain almost always has a mildew looking growth near the drain so i wouldn't even drink out of it!! Since joining here 6 months ago i have gotten a rash on my butt and a plantar wart on my foot!! Neither of which I've had in my 32 years living until I joined THIS facility!! And their spray bottles never have the same consistency, ranging from what looks like water wwith a TINT of blue to a sometimes (but rarely) actual blue color!! These workers should have to sanitize the equipment instead of stand around!! And they have the nerve to charge me because i wanted to quit the membership!! I had to cut my loss! Hands down most disgusting gym facility EVER!! WOULD NOT RECOMMEND!!

April 17, 2017 16:08

Staff is fine, but the billing department needs some help. PS if you have to suddenly move out of town, and forget to cancel your membership in person, they require you to send a letter by certified mail. And even after that -- they'll still bill you for the upcoming month.. yes it's 10 bucks.. but it just feels shady.

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