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- Address:415 N Military Hwy Suite 23, Norfolk, VA 23502
- Phone:(757) 995-7914
- Website:http://www.planetfitness.com/gyms/norfolk-military-hwy-va-268
- Rating:3.8
- Hours: 24 hours
Planet Fitness
Reviews
Rated 3.8/5 based on 27 customer reviews.
Ms. Niq
March 10, 2020 23:25
My regular PF was extremely crowded, so we decided to come over to this location. Absolutely loved it. Spacious gym, very clean and friendly desk associate. Glad I'm a black card member, I'll definitely return.
Lynelle Haugabrook
February 13, 2020 06:55
Nice staff. Tried the Total Body Enhancement for the first time. The front desk guy described it perfectly, "it's like a shake weight for your body".
Derek Rohr
December 29, 2019 05:59
Friendly staff, clean gym, inexpensive, and relatively empty early in the morning. A red flag is a piece of equipment that has been out of service for more than a month. The machine being down is not a big issue but the inability to repair it is a possible herald of the decline.
Ribz
December 28, 2019 17:53
Worth it. No body shaming or anything like that. Everyone is helpful and willing to help with anything. I enjoy it.
Shelia Brickhouse
December 17, 2019 18:32
I went in person to the planet fitness on military highway to cancel my membership and was told it was taken care of!! A month later I see they had taken the membership fee out. I contacted them to see why and was told that it was not cancelled and as a courtesy to me they would cancel it now but would still be responsible for that fee. They proceed to tell me that I would have been asked to sign a form and since I had cancelled a previous membership 2 years ago I should have known that! They asked me to describe the person I spoke with. As if it was my error that caused this!! Make sure if or when you cancel the membership to watch your bank account!!
Nelia Waters
April 27, 2019 09:51
This was my 1st time going to this location it was clean, it was very nice! And customer service greeted me with a smile and very polite and I'm love the price.
James Pearson
September 27, 2018 09:03
I really enjoy Planet Fitness the workout varmint is special everyone is dead for one Pacific purpose to get in shape and enjoy their day I look forward to going all the time
Mike Hilliard
September 19, 2018 20:16
Nice gym. Decent equipment.
A Google User
July 29, 2018 20:56
i like this gym. feels very comfortable to workout without the loud grunting ppl.
Michael Lina
July 29, 2018 20:56
i like this gym. feels very comfortable to workout without the loud grunting ppl.
John Queen
June 30, 2018 14:46
Small planet fitness, some machines were a little old and not working 100%. Friendly staff and croud.
Mary Nemecek
June 27, 2018 16:24
Always crowded, never can get on machines, people sit on them, not working out, on their phones, have to make due with what is available
A Google User
June 17, 2018 19:08
Okay to park, level four standup beds with pc scan...fully equipped nice showers and medical scale in locker rooms.
Lacey singleton
June 17, 2018 19:08
Okay to park, level four standup beds with pc scan...fully equipped nice showers and medical scale in locker rooms.
A Google User
June 7, 2018 18:49
The staff is friendly. This gym is very spacious. you have room to do your own thing, without others being in your way. However it could use two more Smith machines.
Adrian Colston
June 7, 2018 18:49
The staff is friendly. This gym is very spacious. you have room to do your own thing, without others being in your way. However it could use two more Smith machines.
Ange'la Barrow
February 9, 2018 18:27
This location is overall clean and well maintained. Some equipment has been out of order for quite some time. Staff needs a little training on help with inquires and questions. Some are a little self involved in personal conversations amoungst each other instead of the members needs.
Ulysa Muirhead
January 31, 2018 13:48
The customer service is impeccable here. I worked with Christan and he was very knowledgeable.
A Google User
January 22, 2018 13:10
It's clean and convenient. Friendly staff. But I'm disappointed that the company doesn't fix things in a timely manner. There are Machines that have been down for weeks. Some of them they only have two of. Paper towel dispensers that don't work. Spray bottles that don't work. And clocks on the wall that haven't worked in several months. But the broken machines are the worst. It's bad enough when u only have two of a certain machine but even worse when you're down to one for weeks on end.
chris ard
January 22, 2018 13:10
It's clean and convenient. Friendly staff. But I'm disappointed that the company doesn't fix things in a timely manner. There are Machines that have been down for weeks. Some of them they only have two of. Paper towel dispensers that don't work. Spray bottles that don't work. And clocks on the wall that haven't worked in several months. But the broken machines are the worst. It's bad enough when u only have two of a certain machine but even worse when you're down to one for weeks on end.
Martha West
January 16, 2018 08:58
Positive: Good equipment and locker rooms. Negative: Same type of music every day.
Randy W
December 28, 2017 07:20
Many of the lockers in the Men's locker room are missing latches, so it's impossible to lock up your belongings. These latches have been missing for as long as I can remember. This is a real problem during busy times when there is a high demand for lockers. Why can't these be repaired? I'm paying a maintenance fee...put it to use!!
Teresa Murden
October 25, 2017 05:38
I am very comfortable at this Gym. People are very nice and the equipment is awesome. I am actually loving coming to the Gym... and I never thought I would actually say that; and mean it!
Mrs. Toya D.
October 25, 2017 05:38
Staff is very nice. Personal trainer is very knowledgeable . I like the location of this gym.
I've had many issues with billing causing my account to overdraft 2 times 2 days a part. Good equipment but the Beauty Angel 1 doesn't work as well as Beauty Angels 2. Both have issues (buttons not working floor not shaking properly). The massage chair by the wall doesn't squeeze your legs at the same pressure, one of the leg massagers is broken.
Hesiquio Tellez
October 25, 2017 05:38
This location seems a little older, but still very well kept and clean. Staff was friendly when I came and I overall I felt very comfortable during my time there.
Jonathan Michalak
October 25, 2017 05:38
I work all day and wanted to workout at 10 pm on a Saturday. The inside was empty just the TV's were on but no one not even a worker inside. Both doors were locked and people would drive up try the doors and leave. I thought 24/7 was supposed to be 24/7. If something happened why was there not a note on the door?
I knew something had to be up when I drove up there was not a single car on the lot. Not a place to go if you don't want to worry if they will be open or not.
nova supernovaink
October 25, 2017 05:38
Everything worked fine nice staff friendly ppl and not far from home not bad