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Reviews

Rated 3.3/5 based on 39 customer reviews.
April 5, 2020 11:03

Terrible. The place of so packed the point of not being able to properly exercise. Not to mention the horribly rude staff (one impatient and quick to anger old lady actually. The rest are really pretty okay). I get more workout done in the comfort of my own home. 0/10 would not recommend.

January 28, 2020 15:55

This gym is great if you live close to it and if you don't have children. They have tried coming up with some good solutions for both of those obstacles but none that work great yet. They do have a daycare for kiddos while you workout but it isn't close by and the hours aren't ideal. There isn't a shuttle that comes from the university family housing.

However, the actual gym is amazing! Love their pool, weight room, and track. Honestly I wish it was more accessible and we WOULD use it all the time.

December 25, 2019 00:13

Super great facilities. Well maintained. Nice climbing gym with bouldering and top rope/lead wall. Racquetball courts are beautiful and the pool is a nice temperature.

October 24, 2019 21:57

I think the only time you'll ever interact with staff here is if you have an issue with your card or you've forgotten to use barbell collars. It's quite clean, has a decent amount of stuff, but could have more weight lifting specific equipment.

In spots, floor shakes as if you're on a cruise ship, they do not play any music, and the TV programming is questionable.

March 21, 2019 00:39

Besides the daily fee to use the lockers, this place is great

January 16, 2019 11:19

Summary: Overall a great gym, so good I wish it was open more often, longer.

Pros: This is an excellent gym with an Olympic sized swimming pool, an smaller pool for kids, a hot tub and outdoor pool; huge basketball and racquetball courts, a rock climbing wall That spans the height of the building, locker rooms on the ground level and bathrooms on every floor, an indoor and outdoor track. The usual equipment like treadmills, stationary bikes, stair master, rowers and the elliptical; as well as some unique items like a ladder climber. Fixed and free weights as well as designated areas for those doing power lifting and squats, bench presses and seated presses. Overall a solid gym.

Cons:
Lockers: Wish I didn't have to Pay $0.75 to lock something up though. I have my own lock but you are required to rent a locker which comes with a lock. This semester I rented a semester locker for $32.00, but you have to be there early (before 7 am) on the 1st day of the semester to get one because they go fast.
Hours: Typically the gym opens at 6 am, personally I wish it would open at 5 am. Hours can be very limited outside of the typical semesters Fall mid August-mid December and Spring mid Januar-mid May. For example for the upcoming MLK holiday, the gym will open at 9 am and close at 8 pm. Outside of semester hours the gym can close as early as 6 pm. On Sundays the gym generally opens later and closes earlier. The busiest time of day is typically between 4 pm - 8 pm.

More detail: Free to currently enrolled students who have a Ucard! Employees can sign up for a payroll deducted membership at a negligible $12/pay check, if recall correctly.
Architecturally the building is a gorgeous steel and glass structure featuring vibrant red accents (a nod to the school colors), as well as beautiful brick and stone work throughout. On the north side of the building you'll find a cozy fireplace as well as large fire pit just outside the main entrances (west side of the building), perfect for warming up during the cold winter months. On the main floor you'll find lounge areas and tables near outlets for quiet studying. There is a University credit union branch, outdoor recreation equipment rental shop and a small smoothie and sandwich shop (with limited hours) on this floor.The bottom floor, where the locker rooms, pools, rock climbing wall, racquetball courts, and 2nd set of basketball courts are found; also features a small lounge area with TV's perfect for waiting for a companion while they change in the adjacent locker rooms. There is small service counter on this floor too which sells headphones, hair ties in case you forget one as well as U of U swag. This is also the desk you'll visit if you would like to rent a day locker. The 3rd floor, gym area has open cubby's for storage so you don't have to rent a day locker for $0.75, as well as lounge areas and televisions throughout. The 4th floor has a track that circles the entire 4th floor; cardio equipment such as treadmills, bikes, and ellipticals which overlook the lower main gym area, as well as floor matts and open areas where one can stretch or do calisthenic type exercises. There are classrooms and offices throughout the building. Outside you'll find a minimalist zero scape motif featuring a plaza made of orange and beige brick, complimented by decorative dessert plants set upon a bed of colorful red rocks as well as picnic tables with umbrellas to block the sun during warmer months.
There are a wide variety of classes and events regularly held here; from yoga, intramural basketball, martial arts clubs; to social events like movie nights in the pool.

September 24, 2018 12:14

Excellent facility ruined by terrible policies.

1. Spouse pass is a pain in the ass every semester and the card never works
2. Charging people for forgetting their card. You spent millions on the building but you don't have a streamlined system for looking users up?
3. Staff getting huffy about doing deadlifts and Olympic lifts. Where do your athletes train? Because I want to go there. Tap and go deadlifts are dangerous
4. Hours are weird
5. Traffic/access/parking it's like hiring a civil engineer was an afterthought

September 11, 2018 14:32

Nothing makes me more furious than when I am repping out with my boys on a Friday afternoon and a worker tries to tell me that my triple depth cutoff is too low and that I have to change because it could "spread disease"...? If I can't see EVERY fiber of EVERY muscle that I am making swole af then there is no point of even trying. And newsflash to every worker and manager in this facility, this is a college campus, disease runs through this place like the River Nile so that is NO reason to interrupt my concentration curls

September 2, 2018 15:13

Not one to write reviews, but I need to say this because it's affecting other people as well.

First of all, the facility is great. Basketball courts, indoor soccer field, hot tub, swimming pool, racquetball, you name it. The issue with this place isn't with the facilities themselves, but how they are operated, especially by the "staff". The following need to be addressed:

-The staff members are very incompetent and couldn't care less about the satisfaction of the patrons, especially as you go higher up the ladder
-If you're a full time student for two semesters out of the three, and you try to come to the gym during the summer, you are treated not as a member of the University who pays $12K a year, but simply as a guest
-Guest fee is increased to an abnormal $8
-If you are a registered student and you forget your card, instead of looking you up in the system, which they can easily do, they will charge you $5 and will ask you to come back later on during the week with your UCard to come and get your refund
-It costs tremendous amounts of money to rent out equipment. I've seen community colleges who don't charge to check out the equipment as long as you return it. If you're a student who frequents the basketball/soccer often, the sum of checking out a basketball/soccer ball will add up quite easily.

It's a shame that the life center (which we pay $70 for in misc. fees in every tuition bill) doesn't choose to care for its students whatsoever. If they don't charge to rent out equipment, be a little bit more flexible with students who are full time, and actually train their employees, this place would be pretty good.

September 2, 2018 15:13

Not one to write reviews, but I need to say this because it's affecting other people as well.

First of all, the facility is great. Basketball courts, indoor soccer field, hot tub, swimming pool, racquetball, you name it. The issue with this place isn't with the facilities themselves, but how they are operated, especially by the "staff". The following need to be addressed:

-The staff members are very incompetent and couldn't care less about the satisfaction of the patrons, especially as you go higher up the ladder
-If you're a full time student for two semesters out of the three, and you try to come to the gym during the summer, you are treated not as a member of the University who pays $12K a year, but simply as a guest
-Guest fee is increased to an abnormal $8
-If you are a registered student and you forget your card, instead of looking you up in the system, which they can easily do, they will charge you $5 and will ask you to come back later on during the week with your UCard to come and get your refund
-It costs tremendous amounts of money to rent out equipment. I've seen community colleges who don't charge to check out the equipment as long as you return it. If you're a student who frequents the basketball/soccer often, the sum of checking out a basketball/soccer ball will add up quite easily.

It's a shame that the life center (which we pay $70 for in misc. fees in every tuition bill) doesn't choose to care for its students whatsoever. If they don't charge to rent out equipment, be a little bit more flexible with students who are full time, and actually train their employees, this place would be pretty good.

August 29, 2018 20:31

They changed their spouse rule from free to $8 per visit in the middle of the semester. Not cool. They are totally trying to sell to the over optamistic.

August 28, 2018 01:38

I like this gym because they have lots of amenities in a very small area. Membership gives you access to a climbing gym, an Olympic lap pool, casual swimming area, basketball/volleyball/intramural sport courts, weights, cardio equipment, a track, and punching bags. However, I must admit that I still miss the old field house. The indoor track isn't conducive to running (it's shaped like a figure 8 that doesn't cross in the middle; way too many 90 degree turns...who wants that), but the rest is pretty great. You probably come here for free, but as a grad student you have to sometimes pay a reduced price in the summer (worth it), and if you're not a student it's full price (in which case I'd find another gym. The Front climbing gym has almost all of that plus extras for cheaper).

August 28, 2018 01:38

I like this gym because they have lots of amenities in a very small area. Membership gives you access to a climbing gym, an Olympic lap pool, casual swimming area, basketball/volleyball/intramural sport courts, weights, cardio equipment, a track, and punching bags. However, I must admit that I still miss the old field house. The indoor track isn't conducive to running (it's shaped like a figure 8 that doesn't cross in the middle; way too many 90 degree turns...who wants that), but the rest is pretty great. You probably come here for free, but as a grad student you have to sometimes pay a reduced price in the summer (worth it), and if you're not a student it's full price (in which case I'd find another gym. The Front climbing gym has almost all of that plus extras for cheaper).

August 26, 2018 13:59

I like this gym because of how much is located in such a small area. However I still miss the old field house. The indoor track isn't conducive to running, but the rest is pretty great.

August 18, 2018 09:41

This gym is really nice. They have a ton of equipment, and multiples of all the main staple machines that are used frequently. I rarely had to wait for machines.

They have way too many cardio machines, which doesn't make sense, considering that campus is minutes from wonderful trails and you'll get a cardio workout getting to the gym on that hill any way besides a car.

They have personal training options for students, it's about $30 a session. Considering most gyms cost that much just to attend, this is a great deal and made a huge difference for me. I was super stressed and dropped a ton of weight while in my major, and was able to get my health back in order, diet on track, and got a decent looking body in a matter of one semester (granted I have a history of fitness before this unhealthy stage).

I can't believe I didn't take more advantage of this place. I knew the college had amenities and resources, but this is by far one of the best. Not to mention the rock climbing wall, and pool, and everything else.

My one frustration was the locker rooms. All lockers are reserved at the beginning of the semester, so you either need to wait in line at the crack of dawn to purchase one, or you have to go change in there like an idiot hoping you aren't blocking someone else's stuff. They should be code locked, so you can just walk in, find an empty one, and use it for the day. I can't tell you how many locks covered in dust I saw there... So frustrating.

Overall an amazing amenity though, definitely check it out!

August 18, 2018 09:41

This gym is really nice. They have a ton of equipment, and multiples of all the main staple machines that are used frequently. I rarely had to wait for machines.

They have way too many cardio machines, which doesn't make sense, considering that campus is minutes from wonderful trails and you'll get a cardio workout getting to the gym on that hill any way besides a car.

They have personal training options for students, it's about $30 a session. Considering most gyms cost that much just to attend, this is a great deal and made a huge difference for me. I was super stressed and dropped a ton of weight while in my major, and was able to get my health back in order, diet on track, and got a decent looking body in a matter of one semester (granted I have a history of fitness before this unhealthy stage).

I can't believe I didn't take more advantage of this place. I knew the college had amenities and resources, but this is by far one of the best. Not to mention the rock climbing wall, and pool, and everything else.

My one frustration was the locker rooms. All lockers are reserved at the beginning of the semester, so you either need to wait in line at the crack of dawn to purchase one, or you have to go change in there like an idiot hoping you aren't blocking someone else's stuff. They should be code locked, so you can just walk in, find an empty one, and use it for the day. I can't tell you how many locks covered in dust I saw there... So frustrating.

Overall an amazing amenity though, definitely check it out!

August 2, 2018 16:07

Love it. Very clean. All kinds of activities. Swimming pool. Climbing wall and everything you would wish

July 18, 2018 01:33

The facility is very clean and well maintained. The staff is nice, and very helpful. There are many amenities such as two pools, workout machines, and outdoor recreation rental. If you're a U student, totally take advantage of this!

July 18, 2018 01:33

The facility is very clean and well maintained. The staff is nice, and very helpful. There are many amenities such as two pools, workout machines, and outdoor recreation rental. If you're a U student, totally take advantage of this!

June 2, 2018 13:55

Has a lot of activities to try here: basket ball courts, a couple pools, a climbing wall, machines, ect. Classes are generally pretty cheap, but they do cost extra. The only reason I am giving it 4/5 stars is because their hours are generally inconvenient and when they are open, they are usually very busy.

May 31, 2018 11:46

I would give this gym 5 starts if The hours were extended. This is an excellent gym with an Olympic sized swimming pool, an smaller pool for kids, a hot tub and outdoor pool; huge basketball and raquetball courts, a rock climbing wall That spans the height of the building, locker rooms on the ground level and bathrooms on every floor, an indoor and outdoor track. The usual equipment like treadmills, stationary bikes, stair master, rowers and the elliptical; as well as some unique items like a ladder climber. Fixed and free weight as well as designated areas for those doing power lifting and squats, bench presses and seated presses. Overall a solid gym. Wish I didn't have to Pay to lock something up though. I have my own lock but you are required to rent a locker which comes with a lock. Hours can be very limited outside of the typical semesters Fall mid August-mid December and Spring mid Januar-mid May.

May 31, 2018 11:46

I would give this gym 5 starts if The hours were extended. This is an excellent gym with an Olympic sized swimming pool, an smaller pool for kids, a hot tub and outdoor pool; huge basketball and raquetball courts, a rock climbing wall That spans the height of the building, locker rooms on the ground level and bathrooms on every floor, an indoor and outdoor track. The usual equipment like treadmills, stationary bikes, stair master, rowers and the elliptical; as well as some unique items like a ladder climber. Fixed and free weight as well as designated areas for those doing power lifting and squats, bench presses and seated presses. Overall a solid gym. Wish I didn't have to Pay to lock something up though. I have my own lock but you are required to rent a locker which comes with a lock. Hours can be very limited outside of the typical semesters Fall mid August-mid December and Spring mid Januar-mid May.

May 29, 2018 15:27

Lots and lots of equipment to use. Lessons to take. Best swimming pool around. Good place to study.

May 21, 2018 16:39

I would give this gym 5 starts off The hours were extended. This is an excellent gym with an Olympic sized swimming pool, an smaller pool for kids, a hot tub and outdoor pool; huge basketball and raquetball courts, a rock climbing wall That spans the height of the building, locker rooms on the ground level and bathrooms on every floor, an indoor and outdoor track. The usual equipment like treadmills, stationary bikes, stair master, rowers and the elliptical; as well as some unique items like a ladder climber. Fixed and free weight as well as designated areas for those doing power lifting and squats, bench presses and seated presses. Overall a solid gym. Wish I didn't babe to Pay to lock something up though. I have my own lock but you are required to rent a locker which comes with a lock. Hours can be very limited outside of the typical semesters Fall mid August-mid December and Spring mid Januar-mid May.

May 19, 2018 16:57

There are a few key reasons I came to leave a review:

1. Very poor management: many of their systems must go through paper first, they have separate systems that don't communicate so expect to help them commit loads of double entry. Expect the employees to not be on the same page as eachother in terms of hours of operation, policies, and procedures. Expect any necessary interaction with staff to burn 15-30 minutes more than it needs to...

2. Hours: hours of operation change constantly without much advanced warning, the pool closes randomly in the middle of the day, they close at 6pm on weekends during the summers and sometimes earlier for other facilities within the gym, its a shame such a nice facility is so poorly managed. They always appear overstaffed too, I bet they could stay open longer without having to up costs if they kept well trained and knowledgeable employees on the same page and didn't overstaff non peak hours.

3. Customer service: the students and employees who work here are nice don't get me wrong, but often times clueless about policies and procedures. Multiple times I've found myself more aware of how to interact with their system than they are. I've been frustrated by their badging system which thanks to their poor system that starts and ends with paper it took 3 weeks to enter their system (they have a campus wide authentication and single sign on solution, it shouldn't be that hard) and them they'll charge you $5 if you forget your badge...

I hope that the university stops squandering this asset and puts someone in charge who will retain qualified employees, manage the facilities, and create systems that waste less time and resources

PS: students are automatically paying for this with their or tuition and not getting a lot in return.

May 7, 2018 14:27

A lot of people are saying this gym is fantastic. Its ok. The hours are weird, which was mentioned. The building itself is weird with a lot of empty space for sitting yet the building crowds equipment into small spaces (e.g. the weight room). I agree with the complaints about parking but the trax drops you off right by the gym.

Just like everywhere else in Utah, it is bureaucratic. So expect that.

Having said all that, its low cost for those affiliated with the university. It does have a lot of things going on: rock gym, pool, basketball, etc.. I just wish they consulted someone with common sense before building the gym. Then again, maybe there are reasons they built it that idiotic way.

May 1, 2018 20:21

Top notch. Has a 50 meter pool, multiple full courts, small squash courts, a full assortment of weights, cardio and strength machines including but not limited to treadmills, an indoor track, and lots more. There is one major disadvantage: parking is a nightmare. You need a pass or will have to pay through the nose on the meter. Parking passes are expensive and the gym is too. Better if you are a student here and can use the gym free and come using the trax system that has a station only a minute walk away.

April 14, 2018 19:36

Closes at 9pm on Friday. Closes at 7, yes, 7pm on Sunday! These hours are ridiculous! The students pay gym fees for this?! Many other university gyms are open until 11pm every day. Im sure there are students who need money and would be willing to work those hours. Is the university really that stingy?

April 13, 2018 17:11

The hours of this facility are absurd and should be reconsidered. The layout is confusing at times and very inefficient. It's built beautifully, but not utilized or organized in a cohesive manner. I've heard a multitude of complaints from people I know about the dress code regulations, and the way the staff enforces it. It's run by other students, who aren't very informative or helpful. Don't bother trying to go to their drop-in classes, because they'll most likely cancel them.

April 9, 2018 15:14

Top notch. Has a 50 meter pool, multiple full courts, small squash courts, a full assortment of weights, cardio and strength machines including but not limited to treadmills, an indoor track, and lots more. There is one major disadvantage: parking is a nightmare. You need a pass or will have to pay through the nose on the meter. Parking passes are expensive and the gym is too. Better if you are a student here and can di the gym free and come using the trax system that has a station only a minute walk away.

April 9, 2018 15:14

The hours of this facility are absurd and should be reconsidered. The layout is confusing at times and very inefficient. It's built beautifully, but not utilized or organized in a cohesive manner. I've heard a multitude of complaints from people I know about the dress code regulations, and the way the staff enforces it. It's run by other students, who aren't very informative or helpful. Don't bother trying to go to their drop-in classes, because they'll most likely cancel them.

March 4, 2018 20:23

Beautiful gym. Hours are horrible. Please make it open more often.

February 13, 2018 11:21

Clean, pretty nice equipment. My biggest complaints is it always seems crowded. The weight room is the most used area and the big private rooms in the back hardly ever seem used. I wish there was more space for machines, because it feels like you have to wait in line to workout.
Also, 11pm closing time seems better than it being 10. Some people can only come late, and it kind of hinders your workout having to leave your workout if you ran late.

January 11, 2018 23:44

This gym is beautiful and has so much potential, but is managed extremely poorly. Rules and their regulation changes constantly, making going here an awful experience. The dress code is ridiculous, and they give poor reasons for why they have a dress code such as protecting gym goers from "the superflu". Which I may add definitely doesn't exist. Not to add that the gym tends to be overcrowded, making for a less than satisfactory experience. The gym itself is beautiful, but as a regular I have found it does not outweigh the poor management there.

December 10, 2017 19:01

Mormon dress code is enforced at a public state funded school. The rules are made up by a staff that has no background or interest in fitness. The only reason this gym exists is that it is paid for by student tuition. If this gym had to compete for its' business it would not succeed. I spoke with the overweight, uninterested manager after being told my tank top was unacceptable. She just repeated the mormon dress code like it was a recording. I wish this place was run by a more competent and interested management.

October 25, 2017 07:08

Every time i come to workout at the U of U Student Life Center there is always a problem with either my membership, what im wearing, the fact my significant other isnt with me while i want to work out, etc. This time i accidently left my significant other card on one of the cardio machines but when i realized i left it there and went back to get it they didnt have it in their lost & found and the kid working the front desk told me to check back in a day or two. Ok, so a couple days later i come in to check the lost & found for my card and work out but they still didnt have it so i had to pay the $6 to use the facility. After i paid the $6 i go check the machine i was using ro see if my card was still there and of course its not.
When i return a couple days later and since my card hasnt been turned in i am forced to buy a new one which is $10 bucks. Both employees at the front desk told me if i buy the new card and they would refund my $6. Im thinking oh thats awesome BUT after i pay the $10 they cannot find my name on their yellow sign in paper so they do not refund my $6. So i just lost $16 and a lame little piece of plastic that in reality only costs $.50. It legit feels like they dont even care and that they just stole my money from me. I guess i should have expected that to happen since the U is really good at taking money from people.

October 25, 2017 07:08

As a U of U student, I love working out here. Huge improvement over the field house, lots of machines, great facilities and always clean! It can get busy at night, and the hours kinda suck, but if you get there early enough you shouldn't have any problems.

October 25, 2017 07:08

Great place to workout and play sports. Needs better hours and more racquetball ball courts. There is only 2. Count 1 has the best lighting.

October 25, 2017 07:08

I agree with some other comments on here. The facility itself is generally pretty nice. The rules, however, are completely asinine. Most recently I watched the staff tell multiple people within minute to remove plates and dumbbells from the benches as it "might ruin the upholstery." So you probably don't want people sitting on them either then? The rules seem to have been created and instituted by people who don't really understand how gyms work. It can be frustrating.

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